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1mg Customer Care No. 1800 212 2323
Organization:
Toll free Number(s):
1800 212 2323 (Customer Support)
All India Number(s):
0124-4166 666 (Support, Mon-Sat 8am-8pm; Sun 8am-5pm)
97177 19814 (Whatsapp Support)
Website:
IVRS Menu 1800 212 2323
- Press 1: To book medicine
- Press 2: To book a lab test
- Press 9: To know existing lab order
- care [at] 1mg [dot] com (For General Query)
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Important Links
Grievance Redressal Mechanism
- You can contact company through this link for any query/feedback
- You can contact consumer grievance redressal for any unsolved query/complaint through the below mentioned contact details.
Contact: 080-47485608
Email: grievance-officer [at] 1mg [dot] com - Working Hours: Monday to Saturday from 10:00 AM to 07:00 PM
- Once a you files a complaint via email or by calling on the channels specified above, you will receive an
acknowledgment of the grievance from the Grievance Officer, within 48 hours. - In case you are not satisfied or not get any response from Grievance Officer, then you can contact to the Nodal Officer
Contact: 080-47485609
Email: nodal-officer [at] 1mg [dot] com - You will get respond within 7 working days.
Return & Refund
- For online consultation, you have to raise your query within 72hrs
- If you have any query with product, than you can return your product through website
- Refund will be credited within 30days
- For more info please read
Registered Office
Level 3, Vasant Square
Mall, Pocket V, Sector B,
Vasant Kunj New Delhi
South Delhi DL 110070.
Corporate Office
5th Floor Tower-B
of The Presidency Building,
46/4 Mehrauli Gurgaon Road,
Sector 14, Gurugram,
Haryana-122001,India