Menu
Aegon Life Insurance Customer Care No. 1800 209 9090
Toll free Number(s):
1800 209 9090 (Customer Support, Mon-Sat | 9am-7pm IST)
1800 120 4433 (Sales)
1800 300 23466 (Give missed call)
All India Number(s):
022-6118 0100 (General Queries)
98674 52226 (Whatsapp Support)
Website:
- customer [dot] care [at] aegonlife [dot] com (Customer Support)
- claims [at] aegonlife [dot] com (For Claims)
Important links
SMS Service
Send SMS to 92210 10101 (Type the SMS code in capital text)
| Service | Keywards |
|---|---|
| Menu | MENU |
| Renewal due date/Premium due | RENEW |
| Call back | CALL |
| Premium receipt | RECPT |
| Unit statement | USTM |
| Enquiry on new product | PROD |
| Fund value | FUND |
| Policy status | STATUS |
| Email ID update | |
| E Policy document | POLDOC |
| Provisional tax certificate | CERTIFICATE |
| Number update | PAN |
Grievance Redressal
You can register complaint with any of the following methods:
- You can register the complaint via the Complaints Form.
- You can write to customer [dot] care [at] aegonlife [dot] com from your registered e-mail id.
- Contact Customer Care on 1800 209 9090 from 9.00 am to 7.00 pm, Monday to Saturday excluding public holidays.
- You can write via letter at the nearest CAMS Office or the Head Office (Aegon Life Insurance Company
A-201, 2nd floor, Leela Business Park, Andheri-Kurla Road, Andheri-East Mumbai-400059).
They will accept the complaint in 3 days. The complaint will be resolved within 2 weeks from the date of receipt.
- All the complaint is responded from the Grievance Manager email address. In case you does not get any response within 14 days you can write to grievance [dot] manager [at] aegonlife [dot] com.
- If you fails to get response within 2 weeks or is not satisfied with response provided with regards to the complaint, you can escalate the matter to escalation [dot] desk [at] aegonlife [dot] com and the response will be sent within 3 working days.
If you are still not satisfied with the resolution you may to GRO (Grievance Redressal Officer) at gro [at] aegonlife [dot] com, it shall be responded with the final resolution within 7 working days.
At last if you still unhappy or not satisfied contact Insurance Ombudsman
Form Center
Corporate Office
Aegon Life Insurance Company
A-201, 2nd floor, Leela Business Park,
Andheri-Kurla Road, Andheri-East
Mumbai-400059.