ageasFEDERAL Life Insurance Customer Care No. 1800 209 0502
Organization:
Toll free Number(s):
1800 209 0502 (Customer Service )
All India Number(s):
022-2490 8109 (Customer Support)
022-23029200 (Dial Extension No.)
Website:
- support [at] ageasfederal [dot] com(You will receive reply in 24-48 hrs)
- claims [at] ageasfederal [dot] com (For Claims)
Install App
Important Links
Query Resolution
Incase you have any queries related to your Application / Policy, write to support [at] ageasfederal [dot] com ( will respond to you in 24 to 48 hours.) Or write to:
- Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India
Grievance / Complaint
In case you have a complaint, the company shall send a written acknowledgement to you within 3 working days of the receipt of the grievance .The company shall resolve the grievance within 2 weeks of its receipt and send a final letter of resolution.
Level 1
If you are not getting response or response doesn't meet your expectations you can write to:
- Ms Reema Bhasker (Chief Manager - Customer and Sales Support)
Ms Elizabeth Taylor (Chief Manager – IGMS & Complaints)
Email : Reema [dot] Bhasker [at] ageasfederal [dot] com & Elizabeth [dot] Taylor [at] ageasfederal [dot] com
Level 2
If you are still not satisfied with the response from Chief Manager – Customer and Sales Support or Chief Manager – IGMS and Complaints you may write to :
- Mr Rajesh Ajgaonkar
Grievance Redressal Officer*
(* Also designated as Nodal Officer as per the Consumer Protection (Direct Selling) Rules, 2021)
Email : grievance [at] ageasfederal [dot] com
Head Office Number : 022-23029200
Helpline Number : 18002090502 (Toll Free)
Level 3
If you are still not satisfied with the response, you can write to the Grievance Redressal Officer who will assist you to redress your grievance and lodge a complaint. Contact the given below email ids for your nearest branch:
Sl No. | Branch Name | Email ID |
---|---|---|
1 | Agra | Agra [dot] Gro [at] ageasfederal [dot] com |
2 | Ahmedabad | Ahmedabad [dot] Gro [at] ageasfederal [dot] com |
3 | Ajmer | Ajmer [dot] Gro [at] ageasfederal [dot] com |
4 | Asansol | Asansol [dot] Gro [at] ageasfederal [dot] com |
5 | Aurangabad | Aurangabad [dot] Gro [at] ageasfederal [dot] com |
6 | Bangalore | Bangalore [dot] Gro [at] ageasfederal [dot] com |
7 | Bhopal | Bhopal [dot] Gro [at] ageasfederal [dot] com |
8 | Bhubaneswar | Bhubaneswar [dot] Gro [at] ageasfederal [dot] com |
9 | Calicut | Calicut [dot] Gro [at] ageasfederal [dot] com |
10 | Chandigarh | Chandigarh [dot] Gro [at] ageasfederal [dot] com |
11 | Chapra | Chapra [dot] Gro [at] ageasfederal [dot] com |
12 | Chennai | Chennai [dot] Gro [at] ageasfederal [dot] com |
13 | Coimbatore | Coimbatore [dot] Gro [at] ageasfederal [dot] com |
14 | Contai | Contai [dot] Gro [at] ageasfederal [dot] com |
15 | Dehradun | Dehradun [dot] Gro [at] ageasfederal [dot] com |
16 | Delhi - CP | DelhiCP [dot] Gro [at] ageasfederal [dot] com |
17 | Delhi - Pitampura | DelhiPitampura [dot] Gro [at] ageasfederal [dot] com |
18 | Erode | Erode [dot] Gro [at] ageasfederal [dot] com |
19 | Gaya | Gaya [dot] Gro [at] ageasfederal [dot] com |
20 | Ghaziabad | Ghaziabad [dot] Gro [at] ageasfederal [dot] com |
21 | Gorakhpur | Gorakhpur [dot] Gro [at] ageasfederal [dot] com |
22 | Guntur | Guntur [dot] Gro [at] ageasfederal [dot] com |
23 | Guwahati | Guwahati [dot] Gro [at] ageasfederal [dot] com |
24 | Howrah | Howrah [dot] Gro [at] ageasfederal [dot] com |
25 | Hyderabad | Hyderabad [dot] Gro [at] ageasfederal [dot] com |
26 | Indore | Indore [dot] Gro [at] ageasfederal [dot] com |
27 | Jabalpur | Jabalpur [dot] Gro [at] ageasfederal [dot] com |
28 | Jaipur | Jaipur [dot] Gro [at] ageasfederal [dot] com |
29 | Jalandhar | Jalandhar [dot] Gro [at] ageasfederal [dot] com |
30 | Jamnagar | Jamnagar [dot] Gro [at] ageasfederal [dot] com |
31 | Jamshedpur | Jamshedpur [dot] Gro [at] ageasfederal [dot] com |
32 | Kakinada | Kakinada [dot] Gro [at] ageasfederal [dot] com |
33 | Kanpur | Kanpur [dot] Gro [at] ageasfederal [dot] com |
34 | Kochi | Kochi [dot] Gro [at] ageasfederal [dot] com |
35 | Kolhapur | kolhapur [dot] Gro [at] ageasfederal [dot] com |
36 | Kolkata | Kolkata [dot] Gro [at] ageasfederal [dot] com |
37 | Kottayam | Kottayam [dot] Gro [at] ageasfederal [dot] com |
38 | Lucknow | Lucknow [dot] Gro [at] ageasfederal [dot] com |
39 | Ludhiana | Ludhiana [dot] Gro [at] ageasfederal [dot] com |
40 | Madurai | Madurai [dot] Gro [at] ageasfederal [dot] com |
41 | Mangalore | Mangalore [dot] Gro [at] ageasfederal [dot] com |
42 | Mumbai ( Ghatkopar ) | Mumbaighatkopar [dot] Gro [at] ageasfederal [dot] com |
43 | Mumbai ( Goregaon ) | Mumbaigoregaon [dot] Gro [at] ageasfederal [dot] com |
44 | Mumbai (Lower Parel) | MumbaiHO [dot] Gro [at] ageasfederal [dot] com |
45 | Mysore | Mysore [dot] Gro [at] ageasfederal [dot] com |
46 | Nagpur | Nagpur [dot] Gro [at] ageasfederal [dot] com |
47 | Nashik | Nashik [dot] Gro [at] ageasfederal [dot] com |
48 | Noida | Noida [dot] Gro [at] ageasfederal [dot] com |
49 | Panaji Goa | Panajigoa [dot] Gro [at] ageasfederal [dot] com |
50 | Panipat | Panipat [dot] Gro [at] ageasfederal [dot] com |
51 | Patna | Patna [dot] Gro [at] ageasfederal [dot] com |
52 | Prayagraj | Prayagraj [dot] Gro [at] ageasfederal [dot] com |
53 | Pune | Pune [dot] Gro [at] ageasfederal [dot] com |
54 | Raipur | Raipur [dot] Gro [at] ageasfederal [dot] com |
55 | Rajahmundry | Rajahmundry [dot] Gro [at] ageasfederal [dot] com |
56 | Rajkot | Rajkot [dot] Gro [at] ageasfederal [dot] com |
57 | Ranchi | Ranchi [dot] Gro [at] ageasfederal [dot] com |
58 | Salem | Salem [dot] Gro [at] ageasfederal [dot] com |
59 | Sasaram | Sasaram [dot] Gro [at] ageasfederal [dot] com |
60 | Satara | Satara [dot] Gro [at] ageasfederal [dot] com |
61 | Siliguri | Siliguri [dot] Gro [at] ageasfederal [dot] com |
62 | Surat | Surat [dot] Gro [at] ageasfederal [dot] com |
63 | Thiruvanthanapuram | Thiruvanthanapuram [dot] Gro [at] ageasfederal [dot] com |
64 | Thrissur | Thrissur [dot] Gro [at] ageasfederal [dot] com |
65 | Tiruppur | Tiruppur [dot] Gro [at] ageasfederal [dot] com |
66 | Trichy | Trichy [dot] Gro [at] ageasfederal [dot] com |
67 | Udaipur | Udaipur [dot] Gro [at] ageasfederal [dot] com |
68 | Udupi | Udupi [dot] Gro [at] ageasfederal [dot] com |
69 | Vadodara | Vadodara [dot] Gro [at] ageasfederal [dot] com |
70 | Varanasi | Varanasi [dot] Gro [at] ageasfederal [dot] com |
71 | Vijayawada | Vijayawada [dot] Gro [at] ageasfederal [dot] com |
72 | Vizag | Vizag [dot] Gro [at] ageasfederal [dot] com |
Policy Servicing Forms
Registered Office
Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India