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AIIMS New Delhi Customer Care No. 011-2658 8500
Organization:
All India Number(s):
011-2658 8500 (General Enquiry No.)
011-2658 8700 (Other No. For General Enquiry No.)
011-2658 9999 (OPD Booking on IVRS)
011-2658 9142 (OPD Appointment Booking on Telephone)
011-6590 0669 (Call Center)
011-2658 9900 (General Enquiry)
9115 444 155 (Covid Consultation / OPD Appointment Booking)
011-2659 6428 (Info on availability of beds with ventilator in emergency)
Website:
Important Links
Important Phone Numbers
Control Room
- It is located in Room No. 12, Ground floor, Private ward Block, M.S. Office.
- The contact No.s are - 011-26589279, 011-26593308
- Control Room functions round the clock, under the Dept. of Hospital Administration and managed
by Duty Officers, who deal with any administrative problem, provide assistance and listen to public
grievances with regard to patient care.
Enquiry Numbers
- Central Enquiry & Registration office is located just inside main entrance on Aurobindo Marg.
- Telephone No.s of Central Enquiry- 011-26588500, 011-26588900, 011-26588700 - (ext'n 4707)
- Telephone No.s of IRCH Exchange- 011-26589172, 011-26589212
- Telephone No.s of CTVS Exchange- 011-26589827, 011-26589551, 011-26589894, 011-26588556,
011-26588559,011-26588560, 011-26588561, 011-26588562
- L.E.D. Display scrolls, Guide maps, Display boards are installed at various strategic locations.
Enquiry counters & help desks also exist in the OPD at various locations where one can enquire
and seek help in case of any problem. Besides, there are Medical Social Services located
in Room No. 9, Ground Floor, OPD, where MSSO/Social Guides are available for any help.
AIIMS Helplines
- Emergency numbers - 011-26594405, 011-26594706 ( round the clock)
- AIDS Helpline (Shubhchintak)- 011-26588333 (10.00 am to 5.00 pm Mon. to Fri.).
- ORBO (Organ Retrieval Banking Organisation)- 1060, 011-26588402, 011-26588663
- Poison Information Centre- 011-26593677, 011-26589391, 011-26583282 (round the clock)
- Eye Donation (National Eye Bank) - 011-26588500, 011-26588700 - (ext', 3062, 3063), 265894761
Locations
- AIIMS Main Hospital is located at Ansari Nagar, in front of Safdarjung Hospital at the crossing of
Ring Road and Aurobindo Marg. Main entrance is on Aurobindo Marg.
Call Centre Details
OPD Appointment Booking on Telephone
- 011-26589142 (Timing for OPD booking on this Telephone is from 8:00 am to 4:00 pm (All Working Days)
- 9115444155 (Timing for OPD booking on this Telephone is from 8:30-3:30 (Monday to Friday) and 8:30-2:30 (Saturdays)
"The appointment for new case is available for one month ( depending upon the availability of OPD slots) from the date of applying for appointment and for the follow-up, the appointment is available for three months ( also depending upon the availability of OPD slots) from the date of applying for the appointment".
Mobile App: The AIIMS App has been removed from the Google Play store due to issues with the app rendering it non-functional. Users who had installed that app should remove it from their devices
For effective follow-up of post operative cardiac surgical patients at CTVS -OPD services, dedicated Helpline & Whatsapp numbers: 9999635940, 9999635425 will be active from 2:00pm to 6:00pm on Monday, Wednesday and Friday.
Note:- If appointments are not available on O.R.S portal , then please do not call the call centre, as appointment through ORS portal and phone is from same pool.
List of Nodal Officers
For any issue related to appointment booking or slot availability for any hospital, please contact the Nodal Officer of the respective hospital directly:
- This LIST contain statewise details of hospitals with nodal officer email and contact numbers.