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Air India Customer Care Number 1860 233 1407

Air India Customer Care Number 1860 233 1407

  • 25 Oct, 2024 05:10 AM

Organization: 

Air India

All India Number(s): 

1860 233 1407 (All Inquiries)

0124-2641407 (For support/Queries)

020-26231407 (For support/Queries)

011- 2462 4074 (Online Booking Helpdesk)

011-2466 7473 (Online Booking/Refund Mon-Sat , 9:30-5:30)

011-2466 7474 (Online Booking/Refund Mon-Sat , 9:30-5:30)

022-2831 8404 (Ground Handling)

022-2615 6090 (Operation Query-Mumbai Airport)

011-24624075 (Online Booking Helpdesk)

91541 95505 (Whatsapp No. for support)

Website: 

Check Official Website

Emails

Install App

Important Links

Ticket Cancellation and Change

India and SAARC Countries

Region Email
Eastern Region connecter [at] airindia [dot] in
connecteri [at] airindia [dot] in
(For International queries)
Northern Region connectnr [at] airindia [dot] in
connectnri [at] airindia [dot] in
(For International queries)
Southern Region connectsr [at] airindia [dot] in
connectsri [at] airindia [dot] in
(For International queries)
Western Region connectwr [at] airindia [dot] in
connectwri [at] airindia [dot] in
(For International queries)
Headquarters connectd [at] airindia [dot] in

Air India contact numbers for callers outside India

Country Contact Number
USA & Canada +1-888-634-1407
UK +44-800-048-9254
Australia +613-701-98-270
France +331-874-06644
Germany +49-692-551-1337
Singapore +65-800-101-4016

Email Addresses for FFP members

Services Email
General Queries flyingreturn [dot] base [at] airindia [dot] in
Missing Miles /
Retro Credit on AI		 airindia [dot] retros [at] airindia [dot] in
Missing Miles / Retro
credit on Star Partners		 star [dot] retros [at] airindia [dot] in
Silver Edge Members silver [dot] edge [at] airindia [dot] in
Golden Edge Members golden [dot] edge [at] airindia [dot] in
The Maharajah Club Members maharajah [dot] club [at] airindia [dot] in

Ground Handling Contacts

Handling Contracts & Agreements
Ground Handling HQ, Air India
Chhatrapati Shivaji International Airport-II,
Mumbai - 400 099.
Phone : 022-28318404 / 022-28318469 / 022-26829548
Fax : 022-26829629

Contact for any Operational Query

Location Designation Address
Mumbai Airport
 General Manager (O)
-Ground Handling - WR

NTB Complex, CSIA-I,
Phone : 022-26156090, 022-2616814
Email Id : wrgmghs [at] airindia [dot] in
Mumbai Airport General Manager -
Ground Handling (Terminal)

CSIA-II, Sahar, Mumbai
Phone : 022-28318063, 022-28318041
Email Id : wrgmght [at] airindia [dot] in
Chennai Airport General Manager -
Ground Handling - SR		 Air India Unity Complex, Chennai - 43,
Phone : 044-22561557
Fax : 044-22560874
Email Id : srgroundhandling [at] airindia [dot] in
Kolkata Airport General Manager (O) -
Ground Handling - ER		 NSCBI Airport, Kolkata (W.B)
Phone : 033-25119197
Email Id : Mkakolkata [at] airindia [dot] in
Kochi Airport Station Manager - COK

Airlines House,
Cochin International Airport
Nedumbassery -683111
Phone : 0484-2381465
Email : cok [dot] traffic [at] airindia [dot] in
Ahmedabad Airport Station Manager -
Ahmedabad		 SVP International Airport,
Ahmedabad 382475
Phone : 079-25505198
Email Id : guj [dot] mgr [at] airindia [dot] in
Goa Airport Station Manager - Goa

Ground Handling SBU
Dabolim Airport,
Goa 403 802
Phone : 0832-2431101
Email Id : goi [dot] sm [at] airindia [dot] in

Lost /Found Baggage

Contact

Australia

For callers from all foreign locations (International Chargeable Calls)

Airport /Booking Contact Details

Location Contact No. Email Address / Services
Agartala 0381-2342226
0381-2341902		 ammixa [at] airindia [dot] in
apm [dot] ixa [at] airindia [dot] in		 Maharaja Bir Bikram
Airport, Agartala -799009
Tripura, India.
Agra 0562-2400487
0562-2400497		 agr [dot] apm [at] airindia [dot] in
agr [dot] sm [at] airindia [dot] in		 Airport Air India Limited,
Civil Air Terminal,
Kheria Airport, Agra-282001.
Ahmedabad 079-25505198
079-25505199
Fax: 079-25505236
AMD [dot] Counter [at] airindia [dot] in
AMD [dot] Reservations [at] airindia [dot] in		 Air India Limited, Airlines
House, Lal Darwaja,
Ahmedabad - 380001.
Office Hours: 10am-5:15pm
Mon-Sat (Except Sun &
Public Holidays).
Ahmedabad Enquiry:
079-22869233
079-22869244
079-22869540
Baggage
Services:
079-22865211
079-22869267		 APM [dot] AMD [at] airindia [dot] in
AMD [dot] Traffic [at] airindia [dot] in

Airport, Sardar Vallabhbhai
Patel, International
Airport-T2, Sardar Nagar,
Ahmedabad - 380003.
Ahmedabad
Cargo Manager
Sales & Operations		 079-29700432
079-29700465		 amd [dot] cargomgr [at] airindia [dot] in ---
Ahmedabad
International Cargo

079-29700432
079-29700465
8141972925

 amd [dot] cgo [at] airindia [dot] in Air Cargo Complex, Old
Airport, Via Meghaninagar,
Ahmedabad-380016.
Business Hours: Mon-Sat,10-7Hrs
Operations 24x7 Except Sundays.
Ahmedabad
Domestic Cargo		 079-22858286
7567100580		 amd [dot] domcargo [at] airindia [dot] in 1st Floor ADANI CUDCT
Terminal-3, SVPI Airport,
Ahmedabad - 380004
Business Hours:
9hrs-10hrs (1am-2:30pm-Closed)
Aizawl Airport
0389-2573355		 ammajl [at] airindia [dot] in Lengpui, Airport,
Aizawl. Mizoram, 796421.
Amritsar 0183-2214062 atq [dot] sm [at] airindia [dot] in
iasmatq [at] yahoo [dot] co [dot] in		 Station Manager, Sri Guru
Ram Dass Ji International
Airport, Amritsar.
Working Hours:
9:30hrs-5hrs(Mon-Sat).
Amritsar 0183-2214062 atq [dot] apm [at] airindia [dot] in Airport Manager, Sri Guru
Ram Dass Ji International
Airport, Amritsar. Working
Hours: 9:30hrs-5hrs (Mon-Sat)
Amritsar 0183-2214084 atqreservations [at] gmail [dot] com Ticketing And Facilitation Counter
Amritsar 0183-2214093 Atq [dot] bagsvcs [at] airindia [dot] in Mishandled Baggage Unit
Amritsar 0183-2214010
0183-2214029		 Airindia183 [at] gmail [dot] com Flight handling back up office
Anand 02692-241884
02692-241885
Fax: 02692-241885		 -- Nagarpalika Bhavan,M.G. 
Road, Anand 388001.
Aurangabad 0240-2485012
9823118549		 ixu [dot] sm [at] airindia [dot] in Station Manager
0240-2952221
(12-7:35pm)		 -- Reservation/ Enquiry
0240-2951221 -- Back Office
9527607337 -- Airport Manager
0240-2951121
(2-4:30pm)
(6am-7pm)		 ixu [dot] apt [at] airindia [dot] in Airport office: AirIndia Ltd
Chikalthana Airport
Chikalthana Aurangabad - 431007.
Cargo Booking
Bagdogra 0353-2511509
Airport :
0353-2698022
Fax: 0353-2511509
ammixb [at] airindia [dot] in Dr. B. R. Ambedkar, Market
Complex, 2nd Floor,
Hill Cart Road, P O Prodhan
Nagar, Dist. Darjeeling,
Silliguri - 734003.
Bengaluru Booking Off.DOM
080-22978424		 ammblr [at] airindia [dot] in K Block, Unity Buildings,
J C Road, Bengaluru
560002.
Bengaluru
(Airport)		 Airport Manager:
9480825160
 apmblr [at] airindia [dot] in
blrdm [at] airindia [dot] in		 Apha III, 2nd. Floor,
Bengaluru International
Airport, Devanahalli,
Bengaluru 560300.
Bengaluru
(Airport)		 Duty Manager :
080-66785161
Mini Booking
Office :
080-66785168		 -- Terminal Building, Bangalore
International Airport Limited,
Devanahalli, Bengalaru 560300.
Bengaluru
(Cargo)		 080-22978407
080-22978456
Fax: 080-22273300		 k [dot] karthikeyan [at] airindia [dot] in Cargo Sales Manager,
Air India Limited,
Air India Service Complex,
HAL Airport, Bengaluru 560017.
Bengaluru 9480825154
9449873950		 blrcgomgr [at] airindia [dot] in Manager Cargo Operations,
Air India Limited, BIAL,
Devanahali, Bengaluru.
Bengaluru 080-66783426 K [dot] Kumar [at] aisats [dot] in
s [dot] narayan [at] aisats [dot] in		 Handling Agent: Mr.K.Kumar,
Sr. Cargo Mgr.
International - Exports,
Mr.S.Narayan, Sr. Cargo Mgr.
Bengaluru International - Imports &
Domectic Opns. Ai-Sats,
Kial Airport, Devanahalli,
Bengaluru 560300.
Bengaluru 080-66783417
9538100072
080-66783429		 24X7 Contact Numbers
Domestic DM, International
Exports DM Internaional Imports DM.
Bhavnagar 0278-2207520
0278-2207521		 -- Airport Authority of India,
Civil Aerodrome, New Airport
Road, Ruva Road, Bhavnagar,
Gujurat - 364001.
Bhopal 0755 -2778434
0755-2770480
Fax: 0755-2778434		 bhosm [at] airindia [dot] in
iasmbho [at] yahoo [dot] co [dot] in		 TT Nagar, Bhadbhada
Road, Bhopal 462001.
Bhopal
(Airport)		 Airport Manager
0755-2646789
0755-2646123		 apmbho [at] yahoo [dot] in
Bhopal
(Cargo)		 0755-2770636 --
Bhubaneswar 0674-2530380 ammbbi [at] airindia [dot] in
airindiabbi [at] gmail [dot] com		 VII-C/8 Rajpath, Unit-I,
Bhubaneswar-751009.
Bhubaneswar
(Airport)		 0674-2596216 bbi [dot] apt [at] airindia [dot] in
bbi [dot] cargo [at] airindia [dot] in		 Biju Patnaik Airport,
Bhubaneswar-751020.
Bhuj Station Manager
Mobile No:
9824211719
02832-244050
02832-244051
Fax: 02832-244051		 bhuj [dot] sm [at] airindia [dot] in Airport Booking Office,
Civil Enclave Airport,
Bhuj-Kutch 370001.
Chandigarh Reservations
0172-2624941/
0172-2624943
0172-2624636
Airport:
0172-2242201
Telecheck-in:
0172-2242201
Telefax :
0172-2242201		 -- SCO 162-164, Sector 34A,
Chandigarh.
Working Hours: Mon-Sat
10hrs to 17 hrs.
Lunch Break 1pm-1:45pm.
Chandigarh
(For domestic flights)		 Booking office :
0172-2624941/
0172-2624943		 -- SCO 162-164, Sector
34A, Chandigarh 160022.
Chennai Reservations :
044-22569877
Fax: 044-28555208		 maaresvn [at] airindia [dot] in Airlines House,
Mennambakkam, Near
Meenambakkam Metro
Station, Chennai 600027.
Chennai
(Domestic Airport)		 Duty Mgr./Cust.
Svc. Counter:
044 22562141
Baggage Cell:
044 22562423
Fax: 044-22562054		 maa [dot] dom [at] airindia [dot] in New Domestic Terminal - T1,
Tirusulam Chennai
600016.
Chennai
(International Airport)		 Duty Mgr.:
044 22566002
044 22566003
Baggage Cell:
044 22564301
Fax: 044-22560266		 maa [dot] traffic [at] airindia [dot] in New International Terminal
- T4, Tirusulam, Chennai 600016.
Chennai
(Cargo)		 044-22561328
044-22560058
044-22560059
Fax: 044-22560457		 rcm [dot] sr [at] airindia [dot] in Regional Cargo Manager SI,
Air India Limited 2nd Floor,
Meenambakkam, Old Airport
Complex, Chennai 600027.
044-22560871
044-22561319
Fax: 044-22561871		 dm [dot] nsmaa [at] airindia [dot] in Manager Cargo Operations,
Air India Limited, Cargo Flight
Handling, Meenambakkam,
Old Airport Complex,
Chennai 600027.
Coimbatore 0422-2303933
0422-2399833		 ammcjb [at] airindia [dot] in Air India Ltd. J.Buildings,
No 41-A , Government
Arts College Road,
Coimbatore 641018.
Coimbatore
(Airport)		 0422-2573396
0422-2574672
(Tele/Fax)		 cjb [dot] apt [at] airindia [dot] in Air India Ltd., Peelamedu.
Delhi 011 24622220
011-24624503
011-24643612
011-24631337
Fax: 011-24695210		 del [dot] reservationmanager [at] airindia [dot] in Safdarjung Airport, Aurobindo
Marg, New Delhi-110003.
Delhi
(Airport)		 Customer Services:
011-49631097
Domestic Ticketing
011-49637526
Int. Ticketing :
011-49637532
011-49637533
Baggage Unit
Domestic :
011 49637541
8800197890
Baggage Unit
International:
011 49637540
08800197871
08800197872
08800197842		 -- Terminal 3, Indira Gandhi,
International Airport,
New Delhi - 110037.
Delhi
(Cargo)		 011-25654132
011-25654287
Fax: 011-25654296		 del [dot] cargosales [at] airindia [dot] in Regional Cargo Manager NI,
Air India Limited, GSD Complex,
IGI Airport Terminal II
New Delhi 110037.
-- cargotracer [at] airindia [dot] in
dmcargofhu [at] airindia [dot] in		 Manager Cargo Ops Intl,
Delhi Cargo Service
Centre Pvt Ltd, Cargo
Terminal 2, Gate 6 IGI
Airport, New Delhi 110037.
Dibrugarh
(Airport)		 0373-2382777
0373-2382525		 ammdib [at] airindia [dot] in Dibrugarh Airport, Mohanbari,
Dibrugarh-786012.
Working Hours : 6am-2pm
Dimapur Station Manager:
03862-242130
Airport Manager:
03862-242441
Resvns / Cargo:
03862-242177
Fax: 03862-242130		 ammdmu [at] airndia [dot] in
apmdmu [at] gmail [dot] com		 Air India Ltd. Dimapur
Airport, 3 ½ Mile
Dimapur 797115, Nagaland.
Durgapur 9830471114 durgapur [dot] sm [at] airindia [dot] in KaziNazrul Islam Airport,
Block.Andal, Durgapur,
713363 West, Bengal.
Gaya Station Manager:
0631-2210113		 ammgay [at] airindia [dot] in
gay [dot] apt [at] airindia [dot] in		 Civil Aerodrome, Gaya 823004.
Goa 0832-2428282 goi [dot] sm [at] airindia [dot] in Dempo House, Ground
Floor, D B Marg, Panaji.
Goa 403001.
Goa
(Airport)		 0832-2541115
0832-2542444
0832-2542447
Fax: 0832-2541115		 GOI [dot] APT [at] airindia [dot] in 1st Floor, International
Departure Hall, Dabolim
Airport, Goa 403801.
Goa
(Cargo)		 0832-254-2448
Fax: 0832-2541115		 airindiacargogoaapt [at] gmail [dot] com Cargo Manager, Cargo
Terminal, Dabolim Airport,
Goa 403801.
Guwahati
(For Domestic Flights)		 Station Manager:
0361-2265492
Booking office:
0361-2264421/
0361-2264425		 ammgau [at] airindia [dot] in Dr. R P Road, Ganeshguri
Dispur, Guwahati 781006.
Airport Manager:
0361-2840368
Airport Office:
0361-2840221
Fax: 0361-2840368		 gau [dot] apt [at] airindia [dot] in Lokpriya Gopinath,
Bordoloi International
Airport, Guwahati 781015.
Gwalior Booking office :
0751-2376872
Airport :
0751-2479587
0751-2479537
(Available on
flight operation
days & during
flight timings)
Fax: 0751-4011311		 sm [dot] airindia [dot] gwl [at] gmail [dot] com
gwl [dot] sm [at] airindia [dot] in
 Tansen Marg, Padav
Gwalior 474002.
Hyderabad
(Airport)		 Baggage Enquiries:
040-66605127
040-66603056
040-66605173
040-66603019
(Mon-Sat
10:00-17:00Hrs)
Fax: 040-66605163		 -- AO-26 Level-G, PTB,
Rajiv Gandhi International
Airport, Shamshabad - 501218.
Hyderabad
(Cargo)		 040-23220650
Fax: 040-23430336		 hyd [dot] cargosales [at] airindia [dot] in Cargo Sales Manager, Air
India Limited, Haca
Bhavan, Hyderabad 500004.
Hyderabad (Manager
Cargo Operations)		 040-24004014
040-24004015
fax: 040-24004013		 Nacilhyderabadcgodm [at] gmail [dot] com
cargoops [dot] hyd [at] airindia [dot] in		 Air Cargo Terminal,
Shamshabad, Hyderabad-501218.
Hyderabad
(Handling Agent)		 040-66977112 hyd [dot] domwhs [at] gmrgroup [dot] in GMR Hyderabad, Air Cargo
& Logistics Pvt Ltd.
Imphal Booking office:
0385-2540999
Airport:
0385-2455074		 ammimf [at] airindia [dot] in Mahatma Gandhi
Avenue, Imphal 795001.
Indore 0731-2431595
0731-2431596
Fax: 0731-2531176		 idr [dot] sm [at] airindia [dot] in Abhay Khel Prashal,
Dr.R.S.Bhandari Marg,
Indore - 452003.
Indore
(Airport)		 0731-2620758
0731-2621782
0731-2620758
(Tele Fax)
0731-2620491		 idr [dot] apt [at] airindia [dot] in DABH Airport, Indore.
Jaipur Domestic:
0141-2743500
International:
0141-2744840
Airport:
0141-2725197
0141-2725997
Fax: 0141-5101015		 smjai [at] airindia [dot] in
apmjai [at] gmail [dot] com		 Nehru Place Complex,
Tonk Road, Jaipur -302015.
Jammu Booking office :
0191-2542735
Airport :
0191-2430449
Fax: 0191-2542735		 ixj [dot] sm [at] airindia [dot] in
aiapmixj [at] yahoo [dot] co [dot] in		 Tourist Reception Centre,
Vir Marg, Jammu 180001.
Jamnagar 7043888896
Fax: 0288-2552911		 jga [dot] sm [at] airindia [dot] in Jamnagar Airport, Airport road,
Civil Enclave Goardhanpur,
Jamnagar 361003, Gujarat.
Jodhpur Booking office :
0291-2510758
Airport :
0291-2512617
Fax: 0291-2514537		 jdh [dot] sm [at] airindia [dot] in 2, West Patel Nagar, Circuit
House Road, Ratanada,
Jodhpur 342001.
Kandla (Operated
by Alliance Air)		 9879000592 sm [dot] ixy [at] allianceair [dot] in Kandla Airport, Post Anjar,
Kutch, Gujarat 370110.
Khajuraho Booking office :
07686-274035
Airport :
07686-274036
Fax: 07686-272587		 hjr [dot] sm [at] airindia [dot] in Temple Hotel, Airport,
Khajuraho 471606.
Kochi
(Booking Office)		 Station Manager
0484-2350930
Reservation
Manager
0484 - 2350936		 ammcok [at] airindia [dot] in Air India Ltd. Airlines
House, Durbar Hall Road
Cochin 682016.
Kochi
(Airport)		 Airport Manager
0484–2610070		 cok [dot] apm [at] airindia [dot] in Air India Ltd. Cochin,
International Airport,
Nedumbassery, Cochin 683111.
Kochi (International
Terminal)		 Duty Manager
0484-2611666
Traffic
0484-2610040
SHU/MBO
0484-2610050
Lost Luggage
0484-2610071
Fax: 0484-2610090		 cok [dot] dmint [at] airindia [dot] in
cok [dot] traffic [at] airindia [dot] in
cok [dot] shu [at] airindia [dot] in
cok [dot] bagsvcs [at] airindia [dot] in		 --
Kochi (Domestic
Terminal)		 Duty Manager
0484-2610101
MBO
0484-2610041
SHU/MHB
0484-2610071		 cok [dot] dmdom [at] airindia [dot] in
apmnacil [at] gmail [dot] com		 --
Kochi (Cargo) Domestic
0484-2610051
International
0484-2610140		 cokcgoic [at] gmail [dot] com
cokcargo [at] airindia [dot] in		 --
Kolkata 033-22110730
033-22110810
Fax: 033-22117875		 -- Airlines House, 39, C.R.
Avenue, Kolkata 700012.
Kolkata (Airport) -- mkakolkata [at] airindia [dot] in Netaji Subhas Chandra
Bose International Airport,
Dum Dum Kolkata 700052.
Kolkata (Department) 033-25118933
033-25118215
033-25118395
Fax: 033-25118215		 -- Manager Kolkata Airport /
Gm-Gh(O), Pa To Manager
Kolkata Airport, Manager
Comml. Administration
Office Of Mka (C-Admin).
Kolkata
(Department)		 033-25118634
033-25691137
033-25118656		 -- Co-ordination Cell
Kolkata
(Department)		 033-25118691
033-25118685
033-25118564
033-25691093
033-25119888
033-25691089
033-25119982
Fax: 033-25118846		 -- Terminal Manager, International
Checkin - Duty Officer (G Island):
Domestic Checkin: Duty Officer
(E Island): Special Handling Unit:
Departure Working Room (429).
Kolkata
(Department)		 033-25691134
033-25118636
Fax: 033-25118846		 -- Departure Working Room
(430): DDR Cell Non-Schedule
Unit, Reservation Ticketing.
Kolkata
(Department)		 033-25691130
033-25691131
033-25118254		 -- Baggage Cell
Kolkata (Regional
Cargo Manager Office)		 033-25119392 rcmer [at] airindia [dot] in Regional Cargo Manager Office
Working Hours: Monday to Friday
9am-5:30pm (Closed on Saturday/
Sunday and Public Holidays).
Kolkata
(Cargo Sales-ER)		   cargomgr [dot] ccu [at] airindia [dot] in Cargo Sales Manager
9433006062 lms [dot] ccu [at] airindia [dot] in Domestic Query
033-25118828 ccucgomktg [at] airindia [dot] in International Query
9433006062   Cargo Admin/Lms Queries
Kolkata(Cargo
Operations-Domestic
Aiatsl)		 9433030991 cfhu [dot] ccu [at] airindia [dot] in
ai [dot] intcargo [at] gmail [dot] com		 Duty Manager 24X7
Kolkata
(Cargo-Operations
(International) Aiatsl)		 -- International Working Room
Kozhikode
(Booking Office)		 0495-2760715
0495-2771974		 ccjai [dot] sales [at] airindia [dot] in Eroth Centre, 5/2521,
Bank Road, Calicut 673001
Kerala.
Kozhikode
(Airport)		 Enquiry :
0483-2710100
0483-2710189
Mishandled baggage:
0483-2715005
Cargo:
0483-2717710		 apmccj [at] airindia [dot] in
ccj [dot] apt [at] airindia [dot] in
ccjcargo [at] airindia [dot] in		 Karipur International
Airport Calicut Airport PO
Kondotty, Malappuram
Dist 673647, Kerala.
Kozhikode
(Handling Agent)		 0483-2714000 ccj [dot] gh [at] airindia [dot] in Air India Airport Services Ltd
Leh Booking office :
01982-252076
Airport :
01982-252255
Fax: 01982-2252155		 ixl [dot] sm [at] airindia [dot] in Fort Road, Leh, 194101
Lucknow Station Manager :
0522-4026292
0522-2620927
Counter :
0522-2624618
Booking office :
0522-2620927
Airport :
0522-2436132
Fax: 0522-2626623		 iasmlko [at] yahoo [dot] co [dot] in 9, Rani Laxmibai Marg,
Near Gemini Hotel,
Hazratganj, Lucknow.
Lucknow
(Airport)		 0522-2436327
Commercial :
0522-2436132
Airport Manager :
0522-2436975
Engineer :
0522-2436291
Fax: 0522-2435401		 -- Amousi International,
Airport, C.C.S. Airport,
Lucknow - 226009.
Madurai Ticketing & Resvn:
0452 2690122
Flight Info./ Enquiry:
0452-2690333
0452-2690133
Working Hours:
Reservations:
09:30 - 17:30 hrs
Fax: 0452-2690133		 ammixm [at] airindia [dot] in Madurai Airport.
Perungudi, Madurai-625022.
Mangalore For Reservations
0824 2220450
For General
Enquiry
0824 2220451,
0824-2254253
0824-2254254		 ammixe [at] airindia [dot] in Air India, Mangaluru
International Airport,
Kenjar, Mangaluru 574142.
Karnataka Station
Manager.
Mumbai 022-22796666
Fax: 022-22021096		 -- Air India Building,
1st Floor, Nariman Point,
Mumbai 400021.
Mumbai
(Airport-T2)		 Duty Manager:
International:
022-66858082
022-66858083
Terminal Manager
Domestic:
022-66858273		 Bom [dot] DutyManager [at] airindia [dot] in
Bom [dot] Traffic [at] airindia [dot] in		 Chatrapati Shivaji,
International Airport, NIPTC
Sahar, Mumbai 400099.
Mumbai
(Cargo)		 022-28318223
Fax: 022-26829599		 -- Cargo Sales Manager-WI,
Air India Ltd. 1st Floor,
Triangular Plot, Opp.
Sahar Police Station, Sahar,
Andheri (E), Mumbai 400099.
Mumbai
(Cargo)		 022-28318223
022-28318214
022-28318213
022-28318226
022-28318219
022-28318227		 CG [dot] Sawant [at] airindia [dot] in
Lalita [dot] Kundal [at] airindia [dot] in
J [dot] Damania [at] airindia [dot] in
Manasi [dot] thatte [at] airindia [dot] in
AM [dot] Daund [at] airindia [dot] in
UO [dot] Nair [at] airindia [dot] in		 Cargo Sales & Mktg
International -WR.
Mumbai
(Cargo)		 022-28318192
022-28318193
022-28318194
022-28318195
022-28318198
022-28318199		 Bom [dot] cgoimpcell [at] airindia [dot] in Cargo Operations:
International Import Cell
Mumbai
(Cargo)		 022-28318168 Bom [dot] cgotracer [at] airindia [dot] in International Tracer Unit
Mumbai
(Cargo)		 022-28318210
022-28318231		 Rebecca [dot] Birwadkar [at] airindia [dot] in
bomcgomktg [at] gmail [dot] com		 Cargo Sales & Mktg.
Domestic -WR
Mumbai
(Cargo)		 022-26168080
022-26168082		 Bomcgomgr [dot] dom [at] airindia [dot] in Cargo Operations-Domestic,
Cargo Warehouse, NTB,
Vile Parle, Mumbai 400099.
Mumbai
(Cargo)		 022-26168295
022-26168293 -APD
022-26168292 -DM		 Apd [dot] Bomcgo [at] airindia [dot] in
Dm [dot] Bomcgo [at] airindia [dot] in		 Customer Services
Domestic Cargo-Ops.
Nagpur 0712-2525841
0712-2523069		 nag [dot] sm [at] airindia [dot] in Airlines House, Civil
Lines, RB Tagore Marg
Nagpur 440001.
Nagpur
(Airport)		 0712-2285848
0712-2283433
0712-2282391		 nag [dot] apt [at] airindia [dot] in Dr. Babasaheb Ambedkar,
International Airport
Nagpur.
Nagpur
(Cargo)		 0712-2282392 -- --
Nanded 02462-222799 ndc [dot] sm [at] airindia [dot] in Air India Ltd. Shri Guru
Gobind Singh Ji Nanded
Airport, Sanghvi 431605.
Patna Station Mgr.:
0612-2227310
Bkg. Off.:
0612-2222554
Airport:
0612-2228939
0612-2223453
Fax: 0612-227310		 ammpat [at] airindia [dot] in
smpatna [at] gmail [dot] com
pat [dot] apt [at] airindia [dot] in		 Air India Ltd., 1St Floor,
Motor Transport Building,
Jai Prakash Narayan International
Airport, Patna 800014.
Port Blair Station Manager:
03192-230949
Reservations:
03192-233108
Cargo Booking &
Delivery:
03192-231482
Fax: 03192-231483		 airindiaportblair [at] gmail [dot] com
ammixz [at] airindia [dot] in		 6, Kamraj Road,
Port Blair 744101.
Port Blair
(Airport)		 03192-234744 ixz [dot] apt [at] airindia [dot] in
airportblair [at] gmail [dot] com		 Veer Savarkar Intl.
Airport, Port Blair.
Pune 020-26137002
020-26149050
020-26149051		 pnq [dot] sm [at] airindia [dot] in
pnq [dot] reservations [at] airindia [dot] in		 Jewel Square - 03, Ground
floor, Koregaon Park
Road, Near to Taj Blue
Diamond Hotel, Pune 411001.
Pune
(Airport)		 020-26683210
020-26683211
Fax: 020-26612598		 pnq [dot] apt [at] airindia [dot] in
pnq [dot] apm [at] airindia [dot] in		 Civil Enclave, Lohegaon
Airport, Pune 411032.
Pune
(Baggage Services)		 020-26683210
020-26683211		 pnq [dot] apt [at] airindia [dot] in
pnq [dot] apm [at] airindia [dot] in		 --
Pune
(Cargo)		 020-26684877 pnq [dot] cargo [at] airindia [dot] in Cargo Complex, Civil
Enclave, Lohegaon Airport,
Pune 411032.
Raipur Booking office:
0771-2972321
0771-2972322
Airport :
0771-2418201		 rpr [dot] sm [at] airindia [dot] in Cii/1 Aiswarya Chamber,
G.E.Road, Telebhanda,
Raipur. Office Hours:
9:30am-5pm, Mon-Sat.
Rajkot Booking office:
0281-2234122
0281-2227916		 raj [dot] sm [at] airindia [dot] in Angel Chambers, Opp.G.E.B
Office, Dhebar Road,
Rajkot 360001.
Rajkot
(Airport)		 0281-2453313
0281-2453307		 raj [dot] apt [at] airindia [dot] in Rajkot Civil Airport, Rajkot.
(During flight Ops. time).
Ranchi Station Manager:
0651-2251172
Airport Manager:
0651-2251112
Fax: 0651-2251172		 ammixr [at] airindia [dot] in
ixrapt [at] airindia [dot] in		 Birsa Munda Airport,
Ranchi 834002, Jharkhand,
India.
Silchar 03841-282302
9435073646		 ammixs [at] airindia [dot] in
ixsapm [dot] ai [at] gmail [dot] com		 Station Manager
Air India Ltd., Silchar Airport,
Kumbhirgram, PIN- 788109, Silchar
Working Hours : 5:30am-1:30pm,
10am-6pm(General Shift).
03841-282302
9435073646		 ixsapm [dot] ai [at] gmail [dot] com Airport Manager,
Air India Ltd., Silchar Airport,
Kumbhirgram-788109, Silchar
Working Hours : 5:30am-1:30pm
Srinagar
(Air India City
Booking Office)		 0194-2450231
0194-2450225
Fax: 0194-2500328		 -- C/O Air cargo Building,
Opp. De-Linz Cafe, Residency
Road, Srinagar- 190001.
Srinagar
(Airport)		 0194-2303334
Baggage Cell:
0194-2303914
Cargo Section:
0194-2303894
Fax: 0194-2303325		 sxr [dot] sm [at] airindia [dot] in Srinagar Airport, Srinagar
International Airport,
Humhama, Srinagar.
Stockholm +45-323-14-912
+45-715-52-738		 manager [dot] sweden [at] airindia [dot] in Shashi Chetia Manager
Scandinavia.
-- crm [dot] dk [at] airindia [dot] in
res [dot] dk [at] airindia [dot] in
sales [dot] dk [at] airindia [dot] in		 Customer support, complaint
and queries Reservations,
Sales and Marketing.
Surat 0261-2720223
0261-2727002		 surat [dot] sm [at] airindia [dot] in Air India, Commercial
Department, Ground Floor,
Passenger Terminal Building,
Dummas Road,Surat Airport.
Thiruvananthapuram Reservations:
Air India
Air India Express
Station Manager
0471-2310310
0471-2314781
0471 2319595
0471-2315225
Fax: 0471-2314289		 smtrv [at] airindia [dot] in Air India Building, Museum
Road, Vellayambalam
Trivandrum 695033.
Working Hours: 9:30am-5:30pm.
Thiruvananthapuram
(Airport International)		 Enquiry & Ticketing
Baggage Services
Duty Manager
0471-2501426
0471-2501542
0471-2500008
0471-2501360
0471-2500585
Fax: 0471-2500622		 trv [dot] traffic [at] airindia [dot] in New International Terminal Building,
Chackai, Trivandrum-24.
Thiruvananthapuram
(Domestic)		 Enquiry & Bagg. Svcs
Duty Manager
0471-2501537
0471-2500439
Fax: 0471-2505051		 trv [dot] apt [at] airindia [dot] in Domestic Terminal,
Shanghumugham, Trivandrum-08.
Working Hours: 4am-5:30pm
Thiruvananthapuram
(Cargo)		 0471-2501844
0471-2502022		 trv [dot] cgo [at] airindia [dot] in Cargo Manager Sales &
Operations Air India Cargo
Complex Domestic Terminal
Shanghumugham,Trivandrum.
Tirupati 0877-2283981
0877-2283981
(Tele Fax)		 ammtir [at] airindia [dot] in TTD's Srinivasam Pilgrim
Amenities Complex, Tirumala
By-Pass Road, Tirupati 517501
Tirupati
(Airport)		 0877-2283992
Fax: 0877-2283981		 ammtir [at] airindia [dot] in Duty Mgr. Renigunta.
Trichy Station Manager:
0431-2480288		 ammtrzsr [at] airindia [dot] in --
Trichy (Airport) 0431-2341722
0431-2341755
0431-2341063
Fax: 0431-2341063
(Tele fax)		 trz [dot] apt [at] airindia [dot] in Sempattu Trichy
Airport-620007
Udaipur Booking office :
0294-2410999
Airport :
0294-2655453		 ialsmudr [at] yahoo [dot] com 222/16 Mumal Towers,
Saheli Marg, Udaipur.
Vadodara 0265-2354797
0265-2354889
Fax: 0265-2357183		 bdq [dot] sm [at] airindia [dot] in 101-102, Taksh Paradigm,
5, Charotar Park Society,
Old Padra Road, Vadodara 390020.
Vadodara (Airport) 0265-2466635
0265-2466647
Fax: 0265-2357183		 bdq [dot] apt [at] airindia [dot] in Harni Airport, Vadodara 390022.
Varanasi Booking office :
0542-2502527
Airport :
0542-2622090		 nacilsmvns [at] yahoo [dot] com Airlines Bhavan 52 Yadunath
Marg, Cantt Varanasi-221002
Vijayawada 0866-2475330
0866-2846533		 ammvgasr [at] airindia [dot] in First Floor, New Terminal
Building, Vijayawada Airport,
Gannavaram Mandal, Krishna
District, Andhra Pradesh 521102
Visakhapatnam Booking Office
0891-2746501
Airport :
0891-2572020		 ammvtz [at] airindia [dot] in LIC Building Complex,
JeevanPrakash Marg,
Visakhapatnam 530004

Air India Chief Vigilance Officer

Name Designation Office Tele. E-mail Address
Suresh Dutt
Tripathi		 Chief Human
Resources Officer		 011-23421263
 chro [at] airindia [dot] in
cvo [at] airindia [dot] in		 Airlines House, Air India Limited
113, Gurudwara Rakabganj Road
New Delhi-110001
Syed Sallahuddin Assistant General
Manager		 011-24667615 syed [dot] sallahuddin [at] airindia [dot] in Vigilance Department, Corporate
Headquarters, Air India Limited,
Reservations Building, Safdarjung
Airport, New Delhi-110003
Sanjay Kohli Regional Vigilance Head
(Northern Region)		 011-25654079 rvhnr [at] airindia [dot] in Vigilance Department GSD
Complex IGI Airport, Terminal-2
New Delhi-110037.
Bosco Anthony Regional Vigilance Head
(Western Region)		 022-26265687 rvhwr [at] airindia [dot] in Vigilance Department, Air India
Limited, R.No. 110, THQ
Building, 1st floor, Old Airport,
Kalina, Santacruz(East)
Mumbai-400029
Prajit Kumar
Palit		 Regional Vigilance Head
(Eastern Region)		 033-22110818 rvher [at] airindia [dot] in Vigilance Department Airlines
House, 2nd Floor,39 CR Avenue
Kolkata 700012.
Thiyagarajan. T Regional Vigilance Head
(Southern Region)		 044-22561938 rvhsr [at] airindia [dot] in Vigilance Department Air India
Limited Airlines House,
Meenambakkam,
Chennai 600027

Other Officers Contact Detail

Designation Name Email
Nodal Officer
(Sr. AGM (Traffic Servics
-Comml), Air India )		 Mrs. Renu Golan renugolan [dot] sharma [at] airindia [dot] in
connectd [at] airindia [dot] in
Appellate Authority
Dy. General Manager
(Commercial-Traffic
Services), Air India 		Mr. Rishikant Singh tshq [at] airindia [dot] in

International Contact Centers

Name Phone No. Email Address
Air India - Bangkok
(for Thailand
Residents)		 +66-221-65-686
+66-221-65-691
+66-221-65-692
+66-221-65-693
+66-221-65-694
+66-221-65-695		 countrymanager [at] airindiabkk [dot] com,
salesmgr [dot] bkk [at] airindia [dot] co [dot] th
tktrsvn [dot] bkk [at] airindia [dot] co [dot] th,
ai [dot] tktrsvn [at] gmail [dot] com		 Suite No. 128 / 108, 9th floor,
Payathai Plaza Bldg. , Payathaid,
Tungpayathai Rd, Rajthevee,
Bangkok 10400.
Fax :00-66-22165687
Working Hours :
Reservations Office
Time:0830 hrs - 1730 hrs (Mon-Fri)
0900 hrs - 1300 hrs (Sat)
Air India - Colombo
(for Sri Lanka
Residents)		 +94-11-5300360
to
+94-11-5300365
Emergency
contact :
+ 94 777896764
 cmbres [at] airindia [dot] indusky [dot] in Air India NB 04, Bristol Complex
Bristol Street Colombo 1 ,Sri Lanka
Fax : + 94 11-2445534
Working Hours : Mon to Fri
08:30 hours to 17:00 hours
Sat 09:00 to 13:00 hours
Air India - Dhaka
(for Bangladesh
Residents)		 City booking
office Tel:
+880 29348635
+880 29348691
+880 29348502
Airport
Office Tel:
+880 28901336		 icmbangladesh [at] airindia [dot] in,
apm [dot] dhaka [at] airindia [dot] in		 Hotel Intercontinental Dhaka,
1, Minto Road, Dhaka-1000
Bangladesh.
Working Hours :
10.00am to 18.00pm
(Sunday to Thursday)
Air India - Dubai +971-42371838 ffp [dot] gulf [at] airindia [dot] in Air India - Dubai
Office No. 402, Technic Building,
POST BOX NO. 40906,
Deira - Dubai.
United Arab Emirates.
Air India (for Hong
Kong Residents)		 +852-2522-4772
(Sales) /
+852-2522-1176
(Reservations)		 salesai [at] flyairindia [dot] com [dot] hk Unit 503, 5/F, Tower 1
South Seas Centre, 75 Mody Road
Tsim Sha Tsui East. Kowloon.
Fax :+852-2522 2261
Working Hours : Sales
:Mon to Fri : 09:00 to 17:30 hrs
Lunch Break: 13:00 to 14:00 hrs
Reservations :
Mon to Fri : 09:00 to 17:00 hrs
Sat: (09:00 to 13:00 hrs)
Air India - Kathmandu
(for Nepal
Residents)		 +9771-442-9468
+9771-441-0906
+9771-441-4596		 mgraiktm [at] gmail [dot] com Air India Limited
Hattisar, Kamal Pokhari
P.O. Box 300, Kathmandu 1
Air India Limited
Hattisar, Kamal Pokhari
P.O. Box 300, Kathmandu 1
Fax :00-9771-4419649,
00-9771-4474955
Air India - London
(for UK Residents)		 +44-20-823-18-760
+44-20-823-18-762		 ticketoffice [at] airindiauk [dot] com
flyingreturns [at] airindiauk [dot] com		 Ticket Office, GW1,
11th Floor, Great West House,
Great West Road,
Brentford, TW8 9DF.
Fax :00-44-20 8568 5129
Working Hours : Monday-Friday
09:30-13:00 and 14:00-17:00hrs.
Air India,MSC -
New York		 +1-800-205-2800
+1-800-223-7776		 flyingreturns [dot] usa [at] airindia [dot] in
cs [dot] nyc [at] airindia [dot] in		 570 Lexington Ave., 14th flr.
FFP section, New York, 10022.
Fax :+1 212-4071415,
+1 212407-1303
Working Hours :
Mon to Fri : 09:00 to 17:00 hrs
Lunch break: 13:00 to 14:00 hrs
Air India - Shanghai
(for China Residents)		 +86 21-529-85-698
(Extn.102/112/106)		 shanghai [at] airindia-china [dot] com 1002, OOCL Plaza ,
841,Yanan (M) road ,
Shanghai 200040 , China
Fax :+86 21-52986798
Working Hours :
Mon to Fri : 09:00 hrs to 17:30 hrs
Sat : 09:00 hrs to 13:00 hrs
Closed on : Sundays &
Public Holidays
Air India - Singapore +65-622-14-909 reservation [at] airindiasin [dot] com Air India Ltd.
3, Coleman Street, #03-07/08
Peninsula Shopping Center
Singapore 179804
Fax :+65 63388827
Working Hours :
Mon to Fri : 09:00 hrs to 17:30 hrs
Sat : 09:00 hrs to 13:00 hrs
Closed on : Sundays &
Public Holidays
Tokyo City Office +81-33-3508-0261
+81-36-6121-6807		 tyoffp [at] airindia [dot] co [dot] jp The Imperial Hotel Tower
11th Floor, C-6,
1-1-1 Uchisaiwai-cho, Chiyoda-Ku
Tokyo 100 0011
Fax :03 35080265 or 06 61216819
Working Hours :
Mon-Fri: 09:00 to 12:00 hrs
and 13:00 to 17:30 hrs
(Closed on Sat, Sun and
National Holidays)

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