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Air India Express Customer Care No. 044-4001 3001
Organization:
All India Number(s):
044-4001 3001 (For Customer Support)
044-2430 1930 (Alternate For Customer Support)
Website:
Emails
- customersupport [at] airindiaexpress [dot] in (Customer Support)
- offers [at] airindiaexpress [dot] in (For offers related query)
Install App
Important Link
International Contact Support
- +91-44-40013001
- +91-44-24301930
Online Offices
| Station | -- | Contact No. |
Address | |
|---|---|---|---|---|
| UAE Tele Sales | -- | +971-65970303 | ixuae [at] atauae [dot] com | Reservation Office, G Floor, Arabian Travel Agency Building, Umm Al Tarffa, Al Arouba Street, Sharjah, Opposite KFC Rolla Working Hours: Regular Telesales-Mon-Sat : 9am-1pm & 2pm-6pm, Sunday & Public Holidays: Closed Ramadan Telesales-Mon-Sat : 9am-3pm |
| Abu Dhabi | Airport | +971-25757033 | aiauhapt [at] eim [dot] ae | Air India Express Room No: 2218, Terminal 1-Airline Office, Abu Dhabi International Airport |
| City Office |
+971-26313789 | ixauh [at] atauae [dot] com | Level 1, Showroom-M3, Bin Fardan Tower, Ajmal Perfume/ Rivoli Building, Sheikh Zayed 1stStreet, Near Baskin Robbins, Khalidiyah, Abu Dhabi. Working Hours: Regular-Mon-Sat-9am-6pm & Sunday-9am-12pm(only counter sales) Ramadan Sat-Thu-9am-3pm & 9pm-11pm, Friday-9am-12:00pm |
|
| Al-Ain | Airport | +971-37855001 | aiauhapt [at] eim [dot] ae | Air India Express Mezzanine International Airport P.O. Box-1554, Al-Ain, UAE |
| City Office |
+971-37664789 | ixauh [at] atauae [dot] com | Ground floor, Al Niyadi building, Salahudeen Al Ayyuvi Street no. 116, Near Sheikha Salama Masjid, Toen Centre, Al-Ain . P.O. Box 23236 Working Hours: Regular-Mon-Sat-9am-6pm & Sunday: Holiday Ramadan- Sat-Thu-9am-1pm & 9pm-11pm, Friday: Holiday |
|
| Bahrain | Airport | +973-17321285 | bah [dot] apt [at] airindia [dot] in, aiapmbah [at] airindia [dot] in |
Unit 3118, Level 7.8, Bahrain International Airport, Kingdom of Bahrain |
| City Office |
+973-17220787, +973-17220788, +973-17220789, +973-17220796 |
ai-res [dot] bah [at] kanoo [dot] com | Air India, P.O.Box 45, C/0. M/s. Yusuf Bin Ahmed Kanoo, Kanoo Commercial Bldg, Phase 1 Ground floor, Manama, Bahrain (AI/ IX GSA) Working Hours: RegularSat-Thu-8:30am-6:30pm Friday & Public Holidays-Closed RamadanSat-Thu-8:30am-5pm |
|
| Dammam | Airport | +966-13-8837919 Fax:+966-13-8837909 |
dmmkz [at] airindia-sa [dot] com, dmmkzai [at] airindia [dot] in |
King Fahd International Airport, King Fahd Road, Dammam Saudi Arabia |
| City Office |
+966-13-8823480 Fax: +966-13-8823822 |
sanaulla [dot] khan [at] kanoo [dot] com, zakir [dot] hussain [at] kanoo [dot] com |
Airline Centre, Next to SABB HQ, King Abdul Aziz Road, P.O. Box 298-Al-Khobar 31952,Kingdom of Saudi Arabia Working Hours : Regular-Sat-Thu:8am-1pm & 4pm-7pm , Friday: Holiday Ramadan-Sat-Thu: 9am-1:30pm & 9pm- 11:30pm, Friday: Holiday |
|
| Doha | Airport | +974-44710201 | doh [dot] apt [at] airindia [dot] in, dohai [dot] apt [at] gmail [dot] com |
A3-05A-10 Level 3, Passenger Terminal Complex, Hamad International Airport, Doha, Qatar. |
| City Office |
+974-40387371, +974-40387373 |
doh [dot] mgr [at] airindia [dot] in, airindia [dot] doh [at] gmail [dot] com |
Air India Express Office, Building No.17, Al-Rawabi Street, Al-Muntazah Area, Doha, Qatar Working Hours : Regular-Sat-Thu:8am-8pm Ramadan-Sat-Thu:-9am-2:30pm & 20:30-11pm |
|
| Dubai | Airport | +971-45048641 | dxbapt [at] airindiaexpress [dot] in | PO Box 1701, Room 53, Dubai International Airport, Dubai-United Arab Emirates |
| City Office |
+971-42079444, +971-42216789 |
ixuae [at] atauae [dot] com | AI Express, Darussalam Building, Arabian Travel Agency Building, Salaudeen Street, PO Box 40906, Dubai-United Arab Emirates Working Hours. Regular-Mon-Sat: 9am-6pm, Sunday: 9am-11:30 & 4pm-6pm Ramadan-Mon-Sat: 9am-4pm & 8:30pm-10:30pm |
|
| Kuala Lumpur | Airport | +60-12616 6798 | outbound [at] oscarholidays [dot] com [dot] my, oscar [at] oscarholidays [dot] com [dot] my |
Oscar Holidays Sdn Bhd, Kuala Lumpur International Airport (KLIA 1), Lot N4(A) Main Terminal Building, Level 4 Kuala Lumpur International Airport 64000 Sepang Selangor |
| City Office |
+03-26944803, +03-26944804, +03-26944805 |
Oscar Holidays Sdn Bhd, Unit 01.02, Level 1, Menara Multi-Purpose, Capital Square, No. 8,Jalan Munshi Abdullah, 50100, Kuala Lumpur |
||
| Kuwait | Airport | +965-24726444 | kwikzai [at] gmail [dot] com | Air India Limited, Room No FFM82, Terminal 1, New Terminal Building, Kuwait Airport, Kuwait |
| City Office |
+965 22456700 | sales [dot] kwiai [at] gmail [dot] com | House of Travel,Al Hilaliah Building,Al Sour Street,P.O Box 594, Safat-13006 Working Hours : Regular-Sat-Thu: 8am-12:30pm & 4pm-7:30pm, Friday: Holiday Ramadan-Sat-Thu: 9am-1pm & 8:30pm- 10:30pm, Friday- Holiday |
|
| Muscat | Airport | +968-24521360 | apmicmct [at] omantel [dot] net [dot] om | Office No.11, Arrival Side, Muscat International Airport, Seeb Area, Muscat. Sultanate of Oman |
| City Office |
+968-24762111, +968-24762100, Fax: +968-24762122 |
ialmct [at] omantel [dot] net [dot] om ixmctsales [at] gmail [dot] com |
P.O. Box 962, PC 100,Opp. Central Bank, Muscat, Sultanate of Oman Working Hours: Regular/Ramadan-Sat-Thu:8:30am-5:30pm, Friday: Holiday |
|
| Ras-Al-Khaimah | Airport | +971-509438674 | aixrkt [at] gmail [dot] com | Air India Express Room No: 119, Ras Al Khaimah International Airport, P.O. Box 501, RAK UAE |
| City Office |
+971-7-2221789, +971-7-2220789 |
asif [at] atauae [dot] com | Ground Floor, Sheikh Sultan Building, Oman Road, Al Nakheel, Ras Al Khaima Working Hours: Regular-Mon-Sat :9am-1:30pm & 4:30pm- 8pm, Sunday: Holiday Ramadan-Mon-Sat: 9am-1pm & 8:30pm- 10:30pm, Sunday & Public Holidays:Closed |
|
| Riyadh | Airport | +966-11-2203895, +966-11-2202081 |
ruh [dot] apt [at] airindia [dot] in, ruhkkai [at] gmail [dot] com |
Room No 32, Foreign Airlines office Area, King Khalid International Airport, Riyadh, Saudi Arabia |
| City Office |
+966-11-4772228 Ext: 219 |
ixriyadh [at] gmail [dot] com, res [dot] riyadh [at] airindia [dot] in |
Air India C/o YBA Kanoo, Kanoo Tower, King Abdulaziz Plaza, Near Hotel Crowne Plaza Minhal, P.O Box 753. Riyad 11421 Working Hours: Regular-Sat Thu: 8:30am-5pm, Friday : Holiday Ramadan- Sat-Thu:9am-3pm, Friday-: Holiday |
|
| Salalah | City Office |
+968-24762111, +968-24762100, Fax: +968-24762122 |
ialmct [at] omantel [dot] net [dot] om, ixmctsales [at] gmail [dot] com |
P.O. Box 962, PC 100,Opp. Central Bank, Muscat, Sultanate of Oman Working Hours : Regular/Ramadan-Sat-Thu:8:30am-5:30pm , Friday: Holiday |
| Sharjah | Airport | +971-6-5084715 | apm [dot] shj [at] airindia [dot] in, icshjapt [at] eim [dot] ae |
Sharjah International Airport, Sharjah-UAE |
| City Office |
+971-6-5970303 | ixuae [at] atauae [dot] com | Reservation Office, G Floor, Arabian Travel Agency Building, Umm Al Tarffa, Al Arouba Street, Sharjah, Opposite KFC Rolla Working Hours: Regular-Countersales-Mon-Sat-9am-8pm ,Sunday& Other holidays: 9am-11:30am & 4pm-6:30pm Ramadan-Mon-Sat: 9am-4pm & 8:30pm- 10:30pm |
|
| Singapore | Airport | +65-65422152 | sinkkic [at] gmail [dot] com, apm [at] airindiasin [dot] com |
Boulevard #B16-006-02, 60, Terminal 2, Changi Airport, Singapore |
| City Office |
Reservation: +65-62214909 Sales: +65-63257203 +65-63378868 |
reservation [at] airindia [dot] com [dot] sg, sales [at] airindia [dot] com [dot] sg |
3, Coleman Street, #03-07/08, Peninsula Shopping Centre, Singapore 179804 |
|
| Amritsar | Airport | 0183-2214062 | apmatq [at] yahoo [dot] in | Sri Guru Ram Dass Jee International Airport, Ajnala Rd, Rajasansi, Amritsar, Punjab-143101 |
| City Office |
0183-2500080 | atq [dot] sm [at] airindia [dot] in | PalPlazaBuilding, 1st Floor, Sco32, Shoping Centre, RanjitAvenue,B-Block, Amritsar |
|
| Bengaluru | Airport | 9480825160 | apmblr [at] airindia [dot] in, blr [dot] dm [at] airindia [dot] in |
Air India Ltd, II Floor Alpha 3, Kempegowda International Airport (KIAL), Devanahalli, Bengaluru-560300 |
| City Office |
8022978424 |
blr [dot] reservationmanager [at] airindia [dot] in, blr [dot] rzai [at] airindia [dot] in |
Air India Ltd, K Block, Unity Buildings, JC Road, Bengaluru-560002 |
|
| Chandigarh | Airport | 0172-2242202 | ixc [dot] apm [at] airindia [dot] in | Chandigarh International Airport, New Civil Air Terminal, Mohali District, Sahibzada Ajit Singh Nagar, Punjab-140306 |
| City Office |
0172-2624942 | ixc [dot] sm [at] airindia [dot] in | SCO 162-164, Sector-34A,Chandigarh | |
| Chennai | Airport | 044-22566001 | praveen [dot] j [at] airindiaexpress [dot] in | Air India Ltd, Anna International Airport-T 4, Thirusulam, Chennai. |
| Coimbatore | Airport | 0422-2573396 | cjbix [dot] apt [at] airindiaexpress [dot] in | Coimbatore International Airport, Avinashi Road, Coimbatore, Tamil Nadu-641014 |
| City Office |
0422-2399833 | cjbix [dot] apt [at] airindiaexpress [dot] in | -- | |
| Delhi | Airport | -- | mdadelhi [at] airindia [dot] in | Indira Gandhi International Airport, New Delhi-110037 |
| City Office |
-- | delcity [at] airindiaexpress [dot] in | Air India Express Limited, Air India Reservation Building, Room No. B-02, Basement, Safdarjung, Airport, New Delhi- 110003 |
|
| Hyderabad | Airport | 040-66605168 | hyd [dot] apt [at] airindiaexpress [dot] in | AO-26, Level-G, PTB, Rajiv Gandhi International Airport, Shamshabad-501218 |
| Jaipur | Airport | 0141-2725997, 0141-2725197 |
jai [dot] apt [at] airindia [dot] in | Air India Ltd, Jaipur International Airport, Terminal-2 |
| Kannur | Airport | 0490-2482600 | cnnapt [at] airindiaexpress [dot] in | Air India Express, Kannur International Airport, Mattanooor , Kannur, Kerala Working Hours: Mon-Sun: 5am-10pm |
| Kochi | Airport | 0484-2610050 | cokapt [at] airindiaexpress [dot] in | Cochin International Airport, Airport Rd, Kochi, Kerala 683111 |
| City Office |
-- | -- | Air India Express Building, Gandhi Square, D.H. Road, Kochi-682 016 |
|
| Kozhikode | Airport | 0483-2710180 | ccjapt [at] airindiaexpress [dot] in | AI Express, Karippur Airport, Malappuram-673001 |
| City Office |
0495-2760710 | ccjcity [at] airindiaexpress [dot] in | Eroth Centre, 5/3165, Bank Road, Vellayil, Kozhikode-673001 |
|
| Lucknow | Airport | 0522-2435401, 0522-2436132 |
lko [dot] apt [at] airindia [dot] in, apmlko [at] yahoo [dot] in |
Chaudhary Charan Singh International Airport, Amausi, Lucknow, Uttar Pradesh-226009 |
| City Office |
0522-4026292 | lko [dot] sm [at] airindia [dot] in | Air India office 9, Aameen Complex, Rani Laxmi Bai Marg, Near Gemmni Hotel, Hazratganj,Lucknow-226001 |
|
| Madurai | Airport | 0452-2690133, 0452-2690333 |
ammixm [at] airindia [dot] in, ixm [dot] apm [at] airindia [dot] in, anandarajan [dot] k [at] airindiaexpress [dot] in |
Air India Ltd, Madurai Airport, Madurai-625022 |
| Mangaluru | Airport | 0824-2220450, 0824-2220451, 0824-2254253, 0824-2254254 |
ixeapt [at] airindiaexpress [dot] in, ixeapt [at] airindia [dot] in |
Mangaluru International Airport Ltd, Kenjar, Bajpe Post, Mangaluru. |
| Mumbai | Airport | 022-66858082, 022-66858083 |
aicl [dot] bom [at] airindiaexpress [dot] in | Chhatrapati Shivaji International Terminal, Mumbai, Maharashtra- 400099 |
| City Office |
-- | -- | Air India Building, Ground floor, Nariman Point, Mumbai-400021 |
|
| Pune | Airport | 020-26683210 | pnq [dot] apt [at] airindia [dot] in | Civil Enclave, Lohegaon Airport, Pune-411032 |
| City Office |
020-26057002 | pnq [dot] reservations [at] airindia [dot] in, pnq [dot] sm [at] airindia [dot] in |
Jewel Square, Unit No. 3, Ground Floor, Koregaon Park Road, Near Blue Diamond Hotel, Pune-411001 |
|
| Surat | Airport | 0261-2296008 | stvapt [at] airindiaexpress [dot] in, surat [dot] sm [at] airindia [dot] in |
Air India Express, Passenger Terminal Building-Surat Airport, Surat-Dumas Road, Magdalla, Gujarat-395007 |
| Thiruvananthapuram | Airport | 0471-2500585 | trvapt [at] airindiaexpress [dot] in | New International Terminal Building, Chackai, Trivandrum-24 |
| City Office |
0471-2310310 | trv [dot] sm [at] airindia [dot] in | Air India Building, Museum Road, Vellayambalam, Trivandrum-695033 |
|
| Tiruchirappalli (Trichy) |
Airport | 0431-2341755, 0431-2341744 |
trz [dot] apt [at] airindia [dot] in | Air India Ltd,Trichy International Airport, Trichy-620007 |
| City Office |
0431-2481200, 0431-2483800 |
trzaibo [at] airindia [dot] in | Air India Ltd., No.4A Amalorparava Complex, Dindigul Main Road, Opp. To National College, Trichy-620001 |
|
| Varanasi | Airport | 0542-2622494, 0542-2622495 |
vns [dot] apt [at] airindia [dot] in | Lal Bahadur Shastri International Airport, Varanasi District, Babatpur, Uttar Pradesh-221006 |
| City Office |
0542-2502527 | vns [dot] sm [at] airindia [dot] in | Airlines Bhavan, 72 , Yadunath Marg, Cantt., Varanasi-221002 |
|
| Vijayawada | Airport | 0866-2846533 | vga [dot] apt [at] airindia [dot] in | Domestic Terminal, Vijayawada Airport, Gannavaram, Krishna District-521101 |
Query/Complaints
- For any Query/Complaints please go through FAQ section and
email at customersupport [at] airindiaexpress [dot] in - If not satisfied with the support provided by the call centre and
customer support mail team, you can forward the complaint to
the Nodal Officer at nodal [at] airindiaexpress [dot] in - Still not satisfied; you have the option to take up the complaint
with the Appellate Authority on his email : appellate [at] airindiaexpress [dot] in
Cancellation/Refund
- Refund will be processed based on the cancellation and refund rules attached to the fares.
- In case of a non-refundable ticket, only the non-airlines taxes will be refunded.
- Currency-fares and charges are payable in any currency accepted by the carrier.
- If payment is made in currency other than the fare published currency, payment
will be processed at the rate of exchange established in accordance with carriers/
Credit card company/Banking regulations and same will be applied to tickets
purchased and refunds processed. - Period - Refund must be claimed within 1 year of date of cancellation of booking Read.
Registered Office
Air India Express
1st Floor, Old Operations Building,
Air India Complex,
Old Airport, Santa Cruz (East),
Mumbai-400029, India.
Corporate Headquarters
Air India Express Building,
Gandhi Square, D.H. Road,
Kochi-682016, India.