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Airtel DTH/DigitalTV, IPTV Customer Care No. 1800 103 6065
Organization:
Toll free Number(s):
1800 103 6065 (Customer Support, 24x7)
121 (Queries And request)
198 (Complaints)
All India Number(s):
020-4018 1400 (For Airtel Users - From registered mobile number)
0124 444 8080 (North - - Airtel Digital TV Care)
080-4444 8080 (South - Airtel Digital TV Care)
033-4444 8080 (East - Airtel Digital TV Care)
020-4444 8080 (West - Airtel Digital TV Care)
84482 84708 (Missed call no.- To refresh your DTH connection)
88004 88001 (Missed call no.- To upgrade your box)
81300 81300 (Know Your Account Details Give a Missed Call)
12150 (For Airtel Users - From registered mobile number)
98100 12345 (Missed Call To Know Your Account Details)
Website:
- digitaltv [at] airtel [dot] com (For digital TV connection)
- 121 [at] airtel [dot] com (For customer support)
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Important Links
Helpline No.'s For Airtel Digital TV Queries
- *121*6# (For Airtel Users)
| Sr No. | Region | Contact No. |
|---|---|---|
| 1 | North | 0124-4444080 |
| 2 | West | 020-44448080 |
| 3 | East | 033-44448080 |
| 4 | South | 080-44448080 |
Customer Support Numbers For Digital TV Queries
| Sr No. | State Name | Contact No. |
|---|---|---|
| 1 | Madhya Pradesh And Chhattisgarh | 0755-4448080 |
| 2 | Uttar Pradesh | 0522-4448080 |
| 3 | Karnataka | 080-44448080 |
| 4 | Andhra Pradesh And Telangana | 040-44448080 |
| 5 | Mumbai | 022-44448080 |
| 6 | Maharashtra | 020-44448080 |
| 7 | Himachal Pradesh | 8628048080 |
| 8 | Assam | 8133848080 |
| 9 | Jammu And Kashmir | 9596748080 |
| 10 | Bihar And Jharkhand | 9955148080 |
| 11 | WB | 033-44448080 |
| 12 | Delhi | 011-44448080 |
| 13 | Tamil Nadu | 044-44448080 |
| 14 | Kerala | 0484-4448080 |
| 15 | Noth East | 8132948080 |
| 16 | Haryana | 0124-4448080 |
| 17 | Gujarat | 079-44448080 |
| 18 | Rajasthan | 0141-4448080 |
| 19 | Orissa | 7077448080 |
| 20 | Punjab | 0172-4448080 |
SMS Service
| Sr No. | Service | Keywords |
|---|---|---|
| 1 | Balance | SMS ‘BAL’ to 54325 from your Registered Mobile Number |
| 2 | To Add Channel | Send an SMS with ADD to 54325 from your registered mobile number |
| 3 | To Remove Channel | SMS with REM to 54325 from your registered mobile number. |
| 4 | Refresh Airtel DTH Setup Box | Send an SMS from your Registered Mobile Number ‘HR’ to 54325. |
For DTH Troubleshoot Queries
Complaint Redressal Process
Level 1
- You can complain through Customer Care Centres of your states.
- You can email your queries, comments or suggestions to at digitaltv [at] airtel [dot] com.
Level 2
- If you complaint not resolved by customer support team, contact nodal officers of your states.
| Sr. No | State | Nodal Officer Number | Nodal Officer email ID | Address Bharti Airtel Limited |
|---|---|---|---|---|
| 1 | Arunachal Pradesh | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | Bharti House, 4th floor, Six mile, Guwahati-781022 |
| 2 | Assam | 9678216305 | dthnodal [dot] nesa [at] airtel [dot] com | |
| 3 | Manipur | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | |
| 4 | Meghalaya | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | |
| 5 | Mizoram | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | |
| 6 | Nagaland | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | |
| 7 | Tripura | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | |
| 8 | Bihar | 9771472070 | dthnodal [dot] bh [at] airtel [dot] com | , Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
| 9 | Jharkhand | 9771472070 | dthnodal [dot] bh [at] airtel [dot] com | Riviresa building, 2nd Floor, Opp Ranuak automobile , old HB road, Kokar Ranchi-834001 |
| 10 | Sikkim | 9800001135 | dthnodal [dot] wb [at] airtel [dot] com | Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake city, Electronics Complex, Kolkata, 700091 |
| 11 | West Bengal | 033-44131303 | dthnodal [dot] wb [at] airtel [dot] com | Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake city, Electronics Complex, Kolkata, 700091 |
| 12 | Orissa | 9937238464 | dthnodal [dot] or [at] airtel [dot] com | Bharti Airtel Ltd ,6th Floor,Plot No E-13/1,Industrial Estate,Chandaka(Infocity) Chandrashekharpur,Bhubaneswar Orisa-751024 |
| 13 | Delhi-NCR | 011-44985547 | dthnodal [dot] dl [at] airtel [dot] com | Bharti Airtel Limited, Plot No 16, Udyog Vihar- Phase 4, Gurgaon- 122015 |
| 14 | Haryana | 0172-4458687 | dthnodal [dot] hr [at] airtel [dot] com | Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101 |
| 15 | Himachal Pradesh | 0172-4458687 | dthnodal [dot] hp [at] airtel [dot] com | Block No 11A, SDA Complex, Kasumpati, Shimla 171009 |
| 16 | Jammu And Kashmir | 9622021220 | dthnodal [dot] jk [at] airtel [dot] com | B2- 3rd Floor South Block Bahu Plaza Jammu – 180006 |
| 17 | Punjab | 0172-4458687 | dthnodal [dot] pb [at] airtel [dot] com | Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101 |
| 18 | Uttar Pradesh | 0522-4414761 | dthnodal [dot] up [at] airtel [dot] com | Bharti Airtel Limited, TCG, 7/7, Vibhuti Khand, Gomti Nagar, Lucknow- 226010 |
| 19 | Uttaranchal | 0522-4414761 | dthnodal [dot] up [at] airtel [dot] com | Plot no-29 Industrial Area , Patel nagar opposite Indresh Hospital Dehradun,248001 |
| 20 | Karnataka | 080-41704930 | dthnodal [dot] kk [at] airtel [dot] com | Bharti Telemedia Limited, # 56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore - 560 046 |
| 21 | Lakshadweep | 044-42102783 | dthnodal [dot] kl [at] airtel [dot] com | Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304 |
| 22 | Kerala | 0484-4100064 | dthnodal [dot] kl [at] airtel [dot] com | |
| 23 | Pondicherry | 044-42102783 | dthnodal [dot] tn [at] airtel [dot] com | Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017 |
| 24 | Tamil Nadu | 044-42102783 | dthnodal [dot] tn [at] airtel [dot] com | |
| 25 | Andhra Pradesh | 040-40024449 | dthnodal [dot] ap [at] airtel [dot] com | Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad - 500 016 |
| 26 | Daman And Diu | 079-40037114 | dthnodal [dot] gj [at] airtel [dot] com | Bharti Telemedia Ltd., 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054 |
| 27 | Gujarat | 079-40037114 | dthnodal [dot] gj [at] airtel [dot] com | |
| 28 | Maharashtra | 022-40213261 | dthnodal [dot] mum [at] airtel [dot] com | Bharti Telemedia Limited,5th Floor,Interface Building,Link Road,Malad West,Mumbai, 400064 |
| 29 | Chhattisgarh | 0755-4218001 | dthnodal [dot] mpcg [at] airtel [dot] com | Bharti Telemedia Limited,2 Floor,1 Malviya Nagar,Bhopal,Madhya Pradesh,462003 |
| 30 | Madhya Pradesh | 0755-4218001 | dthnodal [dot] mpcg [at] airtel [dot] com | Bharti Teelmedia Ltd, 3rd Floor, Metro Tower, AB Road, Scheme No. 54, Indore 452010,MP |
| 31 | Rajasthan | 0141-4411822 | dthnodal [dot] rj [at] airtel [dot] com | Bharti Telemedia Ltd. 3rd Floor, Sunny House, Malvia Marg, C Scheme, Jaipur, 302001 |
| 32 | Goa | 020-40031591 | dthnodal [dot] mh [at] airtel [dot] com | C/o M/s. Globe Enterprises (Service Franchisee), Manjunath Apartments, Shop No.6, Muridha Road, Madgaon, Goa, 403602 |
Level 3
- You can also complain online through Website by filling your registered mobile number/service id.
Ombudsman Contact
The Ombudsperson, Bharti Enterprises Ltd. Bharti Crescent,
1, Nelson Mandela Road Vasant Kunj, Phase II,
New Delhi – 110070
Email: ombudsperson [at] bharti [dot] in
Offices Address
| Sr No. | Office | Address |
|---|---|---|
| 1 | Head Office | Bharti Telemedia Limited Plot No 16,Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India |
| 2 | Registered Office | Bharti Airtel Limited (A Bharti Enterprise) Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi - 110 070. Tel. No.: 011-4666 6100 Fax No.: 011-4666 6411 |