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Airtel Payment Bank Customer Care No. 1800 23400

Airtel Payment Bank Customer Care No. 1800 23400

  • 25 Oct, 2024 05:10 AM

Organization: 

airtel.inbankhome

Toll free Number(s): 

1800 23400 (For Queries Only Related to Airtel Payment Bank)

1800 203 3330 (To Report a Complaint Regarding Fraud)

400 (Dial Only Through Airtel)

All India Number(s): 

88006 88006 (For other operator- Call/Whatsapp Support)

99711 99711 (Airtel Balance Enquiry)

Website: 

Check Official Website

IVRS Menu : 1800 23400 / 400 / 88006 88006

First Select Language,

  • Press 1: To know about bharosa saving accounts features.
  • Press 2: To know about airtel paymnt bank wallets

IVRS Menu : 1800 203 3330

First Select Language,

  • Press 1: If you are calling from bank or from any paymnt gateway or law enforcemnt agency .
  • Press 2: If you are a customer of other bank wanting to report any suspicious activity relted to airtel payment bank .

Email

Install App

Important Links

Branches Contacts

Sr No. State District/City Contact No. Address
1 Bihar Siwan 9931099790 Puja market, patar road,
asaon , Siwan, Bihar,
Pin-841287
2 Bihar Katihar 9973499208 Station Road Telta Near SBI.
Post- Telta,Opp-Telta Block
Balrampur (TELTA),Dist-
Katihar, Bihar,Pin- 854317
3 Delhi South Delhi 9971336688 E 11, Labour Chowk, Lajpat
Nagar Part 1, New Delhi,
Pin-110024
4 Madhya Pradesh Sidhi 9755715708 Vill + post Jhajh Chorgardhi,
Tehsil-Rampur naikin Dist-sidhi
MP,Pin-486775
5 Uttar Pradesh Jaunpur 8853820999 Purani Bazar, in front of Yashlok
Hospital, Near Jalalpur Thana,
Jalalpur,Pin-222136

UPI Enable/ Disable

How to Reset mPIN

By Yourself

  • Through My Airtel App's Airtel Payments Bank section
  • Through USSD by dialing *400# from Airtel mobile
  • Through IVR by dialing 1800-23400 (all customers)

Send/transfer money from one Airtel Payments Bank Account to another account?

you can send/transfer money using any ways-

  • By My Airtel App: Airtel Payments Bank section
  • IVR: Dial 1800-23400 or 400 from registered mobile number (airtel customers) or 8800688006 (all customers)
  • USSD: Dial *400# from registered mobile number

Grievance Redressal Cell

Complaint relating to Aadhaar based or Bank services

  • Email: grievance [dot] officer [at] airtelbank [dot] com

Complaint relating to customers

If you have to communicate or any complaint realted to your bank, plese contact your district CGO officers:

Principal Nodal Officer

If the resolution provided at grievance officer is not satisfy you, you can write to:

  • Principal Nodal Officer
    Contact Number : 0124-4247797
    Email: pno [at] airtelbank [dot] com
    Timings- Mon-Fri,9:30am to 6:30pm excluding public holidays
    Address: Airtel Payments Bank,
    1st Floor, Tower B, Plot No-16,
    Udyog Vihar Industrial Area Phase 4,
    Gurugram - 122001

Banking Ombudsman

If you doesn't get a satisfactory response within 30 days of lodging the complaint, you approach the
RBI Complaint Management System (CMS) appointed by the RBI.

Customer Facilitation Center

  • Any queries related to NEFT, email at nefthelpdesk [at] airtelbank [dot] com or call 0124-4247797.

For Complaint Registration

  • Provide following details along with your complaint and send it to wecare [at] airtelbank [dot] com
    • Your Account Number
    • Transaction ID / Reference Number
    • Transaction Date
    • Previous Complaint/Case ID (if available)
  • Report a complaint by login to your account

Complaint Escalation

If you have an existing unresolved complaint, you can contact to the nodal officer by login to your account.

Central Nodal Desk

  • If any complaint on Fraud, please call 18002033330  or email at fraud [dot] reporting [at] airtelbank [dot] com with the following details
    • Transaction ID / Reference Number
    • Transaction Date
    • Previous Complaint/Case ID (if available)

Offices Address

Airtel Payments Bank,
1st Floor, Tower B, Plot No-16,
Udyog Vihar Industrial Area Phase 4, Gurugram - 122001

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