Menu
AliExpress Customer Care
Organization:
All India Number(s):
022-4233-5233
Website:
Important Links
Install App
Contact form
- Online Chat (Mon-Fri 9:am-5pm)
How to Buy
Customer Service
| Name | Customer service hotline | Merchant service hotline | Customer Complaints/Fraud allegations | Online Help Center |
|---|---|---|---|---|
| Taobao Marketplace | (+86) 571-8815-8198 | (+86) 571-8815-7858 | Visit | |
| Tmall | 400-860-8608(China) | 400-843-2288(China) | Visit | |
| Juhuasuan | jhs [at] service [dot] taobao [dot] com | |||
| AliExpress | tradesecurity [at] aliexpress [dot] com | Visit | ||
| Alibaba.com | 400-826-1688(China) | Visit | ||
| 1688.com | 400-800-1688(China) | Visit | ||
| Alimama | (+86) 571-8815-7999 | Visit | ||
| Alibaba Cloud | Pre-sales Inquiries(China) 95187 ext. 1 |
Post-sales customer support (China) 95187 |
Visit | |
| Alipay | (+86) 571-95188 | Visit |
Group Offices
| Office | Contact | Address | Fax |
|---|---|---|---|
| Hangzhou Binjiang Campus | (+86) 571-8502-2088 | 699 Wang Shang Road Binjiang District Hangzhou 310052 Zhejiang Province China |
(+86) 571-8981-5505 |
| Taipei City Office | (+886) 2-6602-9888 | 11/F, No. 188, Sec. 5 Nanjing E. Road, Songshan District Taipei City 10571 Taiwan, China |
(+886) 2-6600-8818 |
| U.S. Office | (+1) 1-408-785-5580 | 400 South El Camino Real Suite 400 San Mateo, CA 94402 United States |
(+1) 1-408-748-1218 |
| U.K. Office (U.K., Ireland and Nordics) | 5 Southampton Street London WC2E 7HA United Kingdom |
||
| Italy Office (Italy, Spain, Portugal and Greece) | Corso Europa, 13 20122 Milan Italy |
||
| France Office (France, Israel, Middle East and North Africa regions) | 6th Floor 6 rue Ménars 75002 Paris France |
||
| Germany Office (Germany, Austria, Switzerland, Turkey and Eastern Europe) | 1st Floor, Viktualienmarkt 8 80331 Munich Germany |
||
| The Netherlands Office (The Netherlands, Belgium and Luxembourg) | Herengracht 450 Amsterdam, 1017 CA The Netherlands |
||
| Japan Office | 27F Kyobashi Edogrand 2-2-1 Kyobashi, Chuo-ku Tokyo 1040031 Japan |
||
| India Office | (+91) 22-4233-5233 | Units 203, 204 & 205, 2nd Floor, Inspire BKC Plot No.10, Bharat Nagar, G Block, BKC Main Road, Bandra Kurla Complex, Mumbai 400051, India |
|
| Australia and New Zealand Office | Level 2, 411 Collins Street, Melbourne, Victoria, Australia |
||
| Ant Financial Headquarters | (+86) 571-2688-8888 | Z Space No. 556 Xixi Road Hangzhou Zhejiang Province China |
(+86) 571-8643-2811 |
India Office
Units 203, 204 & 205, 2nd Floor,
Inspire BKC Plot No.10,
Bharat Nagar, G Block,
BKC Main Road,
Bandra Kurla Complex,
Mumbai 400051, India
Tel: 022-4233-5233
Alibaba Group Corporate Campus
Alibaba (China) Co., Ltd:969 West Wen Yi Road
Yu Hang District
Hangzhou 311121
Zhejiang Province
China
Tel: (+86) 571-8502-2088
Fax: (+86) 571-8526-9066