American Airlines Customer Care No.
Organization:
Toll free Number(s):
1800 433 7300 (For Contact Support)
All India Number(s):
0124-601 4200 (For Reservations)
0124-417 6700 (For Query)
Website:
Install App
Important Links
- Frequently Asked Questions
- To Book Flight
- Global Contact Form (For Help/Complaint/Suggestion)
Reservations And Ticket Changes
Sr.No. | Country / Region | Phone | Hours (local) |
---|---|---|---|
Asia / South PacificExpand | |||
1 | India | 0124-6014200 or 0124-4176700 | Monday - Friday
9 a.m. - 7:30 p.m. Saturday 9 a.m. - 5:30 p.m. Sunday 10:30 a.m. - 7:30 p.m. |
2 | Australia | 02-9101-1948 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. - 7 p.m. (AET) Mandarin: 24 hours |
3 | China | 400-818-7333 | Mandarin Chinese: 24 hours English: 24 hours |
4 | Hong Kong | 3057-9197 | Mandarin: 24 hours English: 24 hours |
5 | Indonesia | +65-634-98444 | English: 24 hours |
6 | Japan | 03-4333-7675 | Japanese: 24 hours English: 24 hours |
7 | Malaysia | 03-2053-5120 | English: 24 hours |
8 | New Zealand | 09-308-4014 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. - 7 p.m. (AET) Mandarin: 24 hours |
9 | Singapore | 6349-8444 | English: 24 hours |
10 | South Korea | 02-6438-9008 | Korean: 9 a.m. - 6 p.m. English: 24 hours |
11 | Sri Lanka | 072-098-7370 | English: 24 hours |
Within the U.S. and CanadaExpand | |||
12 | English | 800-433-7300 | 24 hours |
13 | Spanish | 800-633-3711 | 24 hours |
14 | French | 800-756-8613 | 7 a.m. - 6 p.m. |
15 | Portuguese | 866-824-8717 | 6 a.m. - 7 p.m. |
16 | Japanese | 800-237-0027 | 24 hours |
17 | Mandarin Chinese | 800-492-8095 | 24 hours |
18 | Hearing & speech impaired | Dial 711 to be connected through the National Relay Service | 24 hours |
Africa | |||
19 | Morocco | 0520-001-375 | French: Monday - Friday
8 a.m. - 9 p.m. Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours |
20 | South Africa | 011-844-6067 | 9 a.m. - 5 p.m. |
Caribbean and BermudaExpand | |||
21 | Anguilla | 800-744-0006 | 24 hours |
22 | Antigua | 800-744-0006 | 24 hours |
23 | Aruba | 297-582-2700 | 24 hours |
24 | Bahamas | 800-433-7300 | 24 hours |
25 | Barbados | 800-744-0006 or 246-428-4170 | 24 hours |
26 | Bermuda | 800-744-0006 | 24 hours |
27 | Bonaire | 297-582-2700 | 24 hours |
28 | Cuba | 0800-22737 | 24 hours |
29 | Curacao | 599-9-869-5707 | 24 hours |
30 | Dominica | 800-744-0006 | 24 hours |
31 | Dominican Republic | Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151 | 24 hours |
32 | Grand Cayman | 800-744-0006 | 24 hours |
33 | Grenada | 800-744-0006 | 24 hours |
34 | Guadeloupe | 0821-980-008 (Service 0,12 / min + call charge) - English 0821-980-008 (Service 0,12 / min + prix appel) - French |
24 hours |
35 | Haiti | 509-2996-6000 | 9 a.m. - 6 p.m. |
36 | Jamaica | 800-744-0006 | 24 hours |
37 | Puerto Rico | 800-981-4757 | 24 hours |
38 | St. Kitts | 800-744-0006 or 869-465-2273 | 24 hours |
39 | St. Lucia | 800-744-0006 | 24 hours |
40 | St. Maarten | 1-721-545-2040 | 24 hours |
41 | St. Vincent | 800-744-0006 | 24 hours |
42 | Trinidad | 868-821-6000 | 24 hours |
43 | Turks and Caicos | 800-744-0006 | 24 hours |
Europe | |||
45 | Austria | 01-360-277-3960 | German:
Monday - Friday
8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours |
46 | Belgium | 070-300-300 (0.15 EUR / minute from landlines) | French:
Monday - Friday
8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours |
47 | Croatia | 020-898045 | English: 24 hours |
48 | Czech Republic | 225-376-447 | English: 24 hours |
49 | Denmark | 82-33-28-95 | English: 24 hours |
50 | Finland | 09-8171-0443 | English: 24 hours |
51 | France | 0821-980-999 (Service 0,12 EUR / min + call charge) | French:
Monday - Friday
8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours |
52 | Germany | 069-5899-6485 | German:
Monday - Friday
8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours |
53 | Greece | 21-1181-3884 | English: 24 hours |
54 | Hungary | 1-429-2346 (calling from Budapest) | English: 24 hours |
55 | Iceland | 800-4185 (toll free number) | English: 24 hours |
56 | Ireland | 0818-710-299 (0.08 EUR / minute from landlines) | English: 24 hours |
57 | Italy | 02-3859-1485 | Italian / English: Monday - Friday 8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m. |
58 | Netherlands | 0900-040-1666 (1 per call, plus standard call charge) |
English: 24 hours |
59 | Norway | 815-62-022 | English: 24 hours |
60 | Poland | 22-584-42-92 | English: 24 hours |
61 | Portugal | 808-20-09-58 | Portuguese:
Monday - Friday
7 a.m. - 5 p.m. Saturday - Sunday 8 a.m. - 4 p.m. English: 24 hours |
62 | Spain | 912-158-999 | Spanish / English: 24 hours |
63 | Sweden | 0771-200-666 | English: 24 hours |
64 | Switzerland | 0848-289-289 (0.08 CHF / minute from landlines) | German / French / Italian: Monday - Friday 8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours |
65 | Turkey | +44-207-660-2300 | English: 24 hours |
66 | United Kingdom | 0207-660-2300 or
0844-369-9899 (0,05 GBP / Minute plus phone company's access charges) |
English: 24 hours |
Mexico, Central and South AmericaExpand | |||
67 | Argentina | Buenos Aires: 4318-1111 Toll free: 0-800-444-84253 |
24 hours |
68 | Belize | 223-2522 | 24 hours |
69 | Bolivia | 800-100-541 | 24 hours |
70 | Brazil | 11-3004-5000 | Portuguese: 6 a.m. - 11 p.m. English: 24 hours |
71 | Chile | 2-2938-1417 | 24 hours |
72 | Colombia | Bogota: 508-5968 Outside of Bogota: 01-800-9171-045 |
24 hours |
73 | Costa Rica | 4020-1217 | 24 hours |
74 | Ecuador | Guayaquil: 04-501-0077 Quito: 02-500-4080 |
24 hours |
75 | El Salvador | 2298-0777 | 24 hours |
76 | Guatemala | 2278-7000 | 24 hours |
77 | Guyana | 231-1027 | 24 hours |
78 | Honduras | 800-2791-9363 | 24 hours |
79 | Mexico | Mexico City: 55-5209-1400 Toll free: 800-904-6000 |
24 hours |
80 | Nicaragua | 7877-7920 | 24 hours |
81 | Panama | 269-6022 | 24 hours |
82 | Paraguay | 009-800-542-0003 | 24 hours |
83 | Peru | Lima: 211-7000 Toll Free: 0800-40350 |
24 hours |
84 | Suriname | 052-0540 | 24 hours |
85 | Uruguay | 000-4019-0834 | 24 hours |
86 | Venezuela | 212-720-1185 Toll Free: 0-800-136-2334 |
24 hours |
Middle East | |||
87 | Bahrain | +965-2202-2806 | English: 24 hours |
88 | Israel | 03-7219-497 | Hebrew: Sunday - Thursday 9 a.m. - 5 p.m. English: 24 hours |
89 | Kuwait | 2202-2806 | English: 24 hours |
90 | Oman | 800-74562 | English: 24 hours |
91 | Qatar | 00800-100-669 | English: 24 hours |
92 | Saudi Arabia | 800-850-0685 (Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks) 800-844-0652 (Saudi Telecom Company fixed and mobile networks) |
English: 24 hours |
93 | United Arab Emirates | 800-03305924 | English: 24 hours |
Ticket Sales Centers
Sr.No. | Country | City | Hours | Directions | Address | |
---|---|---|---|---|---|---|
Caribbean | ||||||
1 | Antigua | anu [dot] tsc [at] aa [dot] com | Monday - Friday 8:30 a.m. - 5 p.m. | Opposite Caribbean Union Bank and West Indies Oil compound, next to Billy's Food Mart. |
#5 Royal Palm Plaza Friar's Hill Road St. John's, Antigua |
|
2 | Aruba | aua [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 5:30 p.m. Saturday 9 a.m. - 5 p.m. |
Located on the first level in front of the parking lot. | Sun Plaza L.G. Smith Blvd #160 Suite 105 Oranjestad Aruba |
|
3 | Barbados | bgi [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 4 p.m. Closed public holidays |
Located on the ground floor of Horizon House, next to the Immigration Department. |
Ground Floor Horizon House Mc Gregor Street Bridgetown Barbados |
|
4 | Cuba | Havana | tsc [dot] hav [at] aa [dot] com | Monday - Friday
9 a.m. - 5 p.m. Saturday 9 a.m. - 1 p.m. |
Located in front of the hotel Melia Habana.
Ground floor of Barcelona building, next to the Etecsa office. |
Calle 76 entre 5ta y 3ra, Playa. Centro de Negocios de Miramar/Edif Barcelona Primer Nivel |
5 | Curacao | cur [dot] tsc [at] aa [dot] com | Monday - Friday
8 a.m. - 5 p.m. Saturday 9 a.m. - 1 p.m. Closed public holidays |
Located opposite the FedEx building on the Schottegatweg. | Promenade Shopping Center Schottegatweg Oost Curacao |
|
6 | Dominican Republic | Santo Domingo | intempo [dot] tsc [at] aa [dot] com | Monday - Friday
8:30 a.m. - 5:30 p.m. Saturday 9 a.m. - 1 p.m. |
One block from Multicentro. I | Edif. In Tempo Av. Winston Churchill esq. Max Henriquez Ureña Santo Domingo, Dominican Republic |
7 | Haiti | Port-au-Prince | pap [dot] tsc [at] aa [dot] com | Monday - Friday 8 a.m. - 3 p.m. | At the ground floor by the ticket counter | Toussaint Louverture International Airport Toussaint Louverture Blvd. Port-au-Prince, Haiti |
8 | Jamaica | Kingston | kin [dot] tsc [at] aa [dot] com | Monday - Friday 9 a.m. - 5 p.m. | Inside the Loshusan Supermarket in Barbican Centre. | Barbican Centre Kiosk inside Loshusan Supermarket 29 East Kings House Road Kingston 6, Jamaica |
9 | Trinidad | Port of Spain | Monday - Friday
9 a.m. - 5 p.m. Closed public holidays |
Location on Independence Square
at the Nicholas Towers Building. |
Shop #2 Ground Floor, Nicholas Tower Building 63-65 Independence Square Port of Spain, Trinidad |
|
Central America and Mexico | ||||||
10 | Belize | Belize City | bze [dot] tsc [at] aa [dot] com | Monday - Friday 8:30 a.m. - 5 p.m. | Next to Save-U Supermarket. | San Cas Plaza Belize City, Belize |
11 | Costa Rica | San Jose | Sjo [dot] Etkt [at] aa [dot] com | Monday - Friday
8 a.m. - 6 p.m. Saturday 8 a.m. - 12 p.m. |
Next to Starbucks. | Torre 20/20 Local 5, 100 metros al norte de canal 7, Sabana Oeste, San Jose, Costa Rica |
12 | El Salvador | San Salvador | sal [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 7 p.m. Saturday 9 a.m. - 1 p.m. |
Plaza Futura Local 18, Calle el Mirador, Colonia Escalon San Salvador, El Salvador |
|
13 | Guatemala | Guatemala City | gua [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 6 p.m. Saturday 9 a.m. - 1 p.m. |
Hotel Barcelo 7 Av 15-45 Zona 9, Guatemala | |
14 | Honduras | San Pedro Sula | sap [dot] tsc [at] aa [dot] com | Monday - Friday 8:30 a.m. - 5 p.m. | Intercity Hotel Av. Circunvalación Monumento a la Madre San Pedro Sula, Honduras |
|
15 | Honduras | Tegucigalpa | tgu [dot] tsc [at] aa [dot] com | Monday - Friday 8 a.m. - 5:30 p.m. | Boulevard Juan Pablo II, Edificio Ex-Hotel Marriot, Tegucigalpa 11101, Honduras |
|
16 | Mexico | Guadalajara | gdl [dot] tsc [at] aa [dot] com | Monday - Friday 9 a.m. - 6 p.m. | Located in front of Centro Magno.
You can pay using Mexican pesos and valid credit cards. |
Avenida Vallarta 2440 local 7B Plaza Los Arcos, C.P. 44130 Guadalajara, Jalisco, Mexico |
17 | Mexico | Leon, Bajio | bjxmain [dot] tsc [at] aa [dot] com | Monday - Friday 9 a.m. - 6 p.m. | Located in the lobby.
You can pay using Mexican pesos and valid credit cards. |
Plaza Leon Blvd. A. Lopez Mateos 1102 Oriente Local B16 Col. Los Gavilanes, C.P. 37270 Leon, Gto. Mexico |
18 | Mexico | Monterrey | campestre [dot] tsc [at] aa [dot] com | Monday - Friday 10 a.m. - 5 p.m. | Located next door to Crochet.
You can pay using Mexican pesos and valid credit cards. |
Av. Manuel Gómez Morín 911, Del Valle Plaza las Palmas Local 4 66220 San Pedro, Nuevo León Mexico |
19 | Nicaragua | Managua | mga [dot] maintsc [at] aa [dot] com | Monday - Friday 8 a.m. - 6 p.m. | Behind Edificio Avanz | Edificio Escala, módulo 1F, piso #1 Las Cumbres, costado sur del Edificio Avanz Managua, Nicaragua |
South America | ||||||
20 | Argentina | Buenos Aires | unicenter [dot] tsc1 [at] aa [dot] com | Daily 10 a.m. - 10 p.m. | Unicenter Shopping Stand 6408 Martinez | |
21 | Argentina | Buenos Aires | bue [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 6 p.m. Saturday 9 a.m. - 12:30 p.m. |
Avenida Santa Fe 881, CABA | |
22 | Argentina | Cordoba | cordoba [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 6 p.m. Saturday 9 a.m. - 12:30 p.m. |
Avenida Rafael Nunez 4081 | |
23 | Brazil | Rio de Janeiro, RJ | tsc [dot] citta [at] aa [dot] com | Monday - Friday
10 a.m. - 7 p.m. Saturday 10 a.m. - 2 p.m. Closed public holidays |
Store 117H, located in Building 8 or | TSC Citta - Barra da Tijuca 2nd TSC Av das Americas, 700 Bloco 8 Loja 117 H Shopping Citta America Barra da Tijuca |
24 | Brazil | Sao Paulo | tsc [dot] renaissance [at] aa [dot] com | Monday - Friday
9:30 a.m. - 7 p.m. Saturday 9 a.m. - 6 p.m. Closed public holidays |
Located on Level E1 of the Renaissance Hotel or | Alameda Santos 2233 Level E1 Sao Paulo, Brazil |
25 | Brazil | Sao Paulo | staybridge [dot] tsc [at] aa [dot] com | Monday - Friday
9:30 a.m. - 7 p.m. Closed public holidays |
In the Hotel Staybridge lobby, near the Knoplex complex or | TSC Staybridge Rua Bandeira Paulista, 555 Itaim |
26 | Chile | Santiago | scl [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 5:45 p.m. Closed public holidays |
Rosario Norte 407, Local #3 Edificio Deloitte Las Condes |
|
27 | Colombia | Bogota | colombiatsc [at] aa [dot] com | Monday - Friday
9 a.m. - 6 p.m. Closed public holidays |
Clarion Bogota Plaza Hotel Calle 100 Nbr. 18A-30 | |
28 | Colombia | Bogota | Monday - Friday 9:30 a.m. - 1:30 p.m. | International terminal - second level
A boarding pass for same-day travel is required for entry |
El Dorado International Airport | |
29 | Ecuador | Guayaquil | gye [dot] tsc [at] aa [dot] com | Monday - Saturday
10 a.m. - 8 p.m. Sunday 11 a.m. - 8 p.m. |
Store # 53, located in the same hallway as the Eiser Zoo Shop. | Policentro Mall Avenida Del Periodista Juan Arzube y Calle 10ma Guayaquil, Ecuador |
30 | Ecuador | Quito | uio [dot] tsc [at] aa [dot] com | Monday - Friday
9 a.m. - 6 p.m. Saturday 9 a.m. - 4 p.m. |
Renazzo Plaza is a gray building located at the corner of Av. de los Shyris and Suecia street. One block from Av. Naciones Unidas. |
Av.de los Shyris N35-174 y Suecia Edif. Renazzo Plaza, Planta Baja Quito, Ecuador |
31 | Uruguay | Montevideo | mvd [dot] sales [at] aa [dot] com | Daily 10 a.m. - 10 p.m. | The kiosk is located on the 2nd level of the shopping center which is next to the World Trade Center Towers or |
Montevideo Shopping Center Luis Alberto de Herrera 1290 local 2434 Second Floor Montevideo, Uruguay |
For Compliments/Complaints Contact
Sr.No. | Country / Region | Telephone No. |
---|---|---|
1 | Australia | 02-9101-1948 |
2 | Hong Kong | 3057-9197 (English) |
3 | Japan | 03-4333-7675 |
4 | Korea | 02-3483-3909 |
5 | New Zealand | 0379-521-22 |
For Customer Relations
American Airlines Customer Relations
4000 E. Sky Harbor Blvd. Phoenix, AZ 85034
Fax: 800-892-3447 (U.S.),
480-693-2759 (International)