American Airlines Customer Care No.

Organization: 

Toll free Number(s): 

1800 433 7300 (For Contact Support)

All India Number(s): 

0124-601 4200 (For Reservations)

0124-417 6700 (For Query)

Website: 

Check Official Website

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Important Links

Reservations And Ticket Changes

Sr.No. Country / Region Phone Hours (local)
Asia / South PacificExpand
1 India 0124-6014200 or 0124-4176700 Monday - Friday 9 a.m. - 7:30 p.m.
Saturday 9 a.m. - 5:30 p.m.
Sunday 10:30 a.m. - 7:30 p.m.
2 Australia 02-9101-1948 English: 24 hours
Japanese: 24 hours
Korean: 10 a.m. - 7 p.m. (AET)
Mandarin: 24 hours
3 China 400-818-7333 Mandarin Chinese: 24 hours
English: 24 hours
4 Hong Kong 3057-9197 Mandarin: 24 hours
English: 24 hours
5 Indonesia +65-634-98444 English: 24 hours
6 Japan 03-4333-7675 Japanese: 24 hours
English: 24 hours
7 Malaysia 03-2053-5120 English: 24 hours
8 New Zealand 09-308-4014 English: 24 hours
Japanese: 24 hours
Korean: 10 a.m. - 7 p.m. (AET)
Mandarin: 24 hours
9 Singapore 6349-8444 English: 24 hours
10 South Korea 02-6438-9008 Korean: 9 a.m. - 6 p.m.
English: 24 hours
11 Sri Lanka 072-098-7370 English: 24 hours
Within the U.S. and CanadaExpand
12 English 800-433-7300 24 hours
13 Spanish 800-633-3711 24 hours
14 French 800-756-8613 7 a.m. - 6 p.m.
15 Portuguese 866-824-8717 6 a.m. - 7 p.m.
16 Japanese 800-237-0027 24 hours
17 Mandarin Chinese 800-492-8095 24 hours
18 Hearing & speech impaired Dial 711 to be connected through the National Relay Service 24 hours
Africa
19 Morocco 0520-001-375 French: Monday - Friday 8 a.m. - 9 p.m.
Saturday - Sunday 9 a.m. - 5 p.m.
English: 24 hours
20 South Africa 011-844-6067 9 a.m. - 5 p.m.
Caribbean and BermudaExpand
21 Anguilla 800-744-0006 24 hours
22 Antigua 800-744-0006 24 hours
23 Aruba 297-582-2700 24 hours
24 Bahamas 800-433-7300 24 hours
25 Barbados 800-744-0006 or 246-428-4170 24 hours
26 Bermuda 800-744-0006 24 hours
27 Bonaire 297-582-2700 24 hours
28 Cuba 0800-22737 24 hours
29 Curacao 599-9-869-5707 24 hours
30 Dominica 800-744-0006 24 hours
31 Dominican Republic Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151 24 hours
32 Grand Cayman 800-744-0006 24 hours
33 Grenada 800-744-0006 24 hours
34 Guadeloupe 0821-980-008 (Service 0,12 / min + call charge) -
English 0821-980-008 (Service 0,12 / min + prix appel) - French
24 hours
35 Haiti 509-2996-6000 9 a.m. - 6 p.m.
36 Jamaica 800-744-0006 24 hours
37 Puerto Rico 800-981-4757 24 hours
38 St. Kitts 800-744-0006 or 869-465-2273 24 hours
39 St. Lucia 800-744-0006 24 hours
40 St. Maarten 1-721-545-2040 24 hours
41 St. Vincent 800-744-0006 24 hours
42 Trinidad 868-821-6000 24 hours
43 Turks and Caicos 800-744-0006 24 hours
Europe
45 Austria 01-360-277-3960 German: Monday - Friday 8 a.m. - 6 p.m.
Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours
46 Belgium 070-300-300 (0.15 EUR / minute from landlines) French: Monday - Friday 8 a.m. - 6 p.m.
Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours
47 Croatia 020-898045 English: 24 hours
48 Czech Republic 225-376-447 English: 24 hours
49 Denmark 82-33-28-95 English: 24 hours
50 Finland 09-8171-0443 English: 24 hours
51 France 0821-980-999 (Service 0,12 EUR / min + call charge) French: Monday - Friday 8 a.m. - 6 p.m.
Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours
52 Germany 069-5899-6485 German: Monday - Friday 8 a.m. - 6 p.m.
Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours
53 Greece 21-1181-3884 English: 24 hours
54 Hungary 1-429-2346 (calling from Budapest) English: 24 hours
55 Iceland 800-4185 (toll free number) English: 24 hours
56 Ireland 0818-710-299 (0.08 EUR / minute from landlines) English: 24 hours
57 Italy 02-3859-1485 Italian / English:
Monday - Friday 8 a.m. - 6 p.m. Saturday - Sunday 9 a.m. - 5 p.m.
58 Netherlands 0900-040-1666
(1 per call, plus standard call charge)
English: 24 hours
59 Norway 815-62-022 English: 24 hours
60 Poland 22-584-42-92 English: 24 hours
61 Portugal 808-20-09-58 Portuguese: Monday - Friday 7 a.m. - 5 p.m.
Saturday - Sunday 8 a.m. - 4 p.m. English: 24 hours
62 Spain 912-158-999 Spanish / English: 24 hours
63 Sweden 0771-200-666 English: 24 hours
64 Switzerland 0848-289-289 (0.08 CHF / minute from landlines) German / French / Italian:
Monday - Friday 8 a.m. - 6 p.m.
Saturday - Sunday 9 a.m. - 5 p.m. English: 24 hours
65 Turkey +44-207-660-2300 English: 24 hours
66 United Kingdom 0207-660-2300 or 0844-369-9899 (0,05 GBP /
Minute plus phone company's access charges)
English: 24 hours
Mexico, Central and South AmericaExpand
67 Argentina Buenos Aires: 4318-1111
Toll free: 0-800-444-84253
24 hours
68 Belize 223-2522 24 hours
69 Bolivia 800-100-541 24 hours
70 Brazil 11-3004-5000 Portuguese:
6 a.m. - 11 p.m.
English: 24 hours
71 Chile 2-2938-1417 24 hours
72 Colombia Bogota: 508-5968
Outside of Bogota: 01-800-9171-045
24 hours
73 Costa Rica 4020-1217 24 hours
74 Ecuador Guayaquil: 04-501-0077
Quito: 02-500-4080
24 hours
75 El Salvador 2298-0777 24 hours
76 Guatemala 2278-7000 24 hours
77 Guyana 231-1027 24 hours
78 Honduras 800-2791-9363 24 hours
79 Mexico Mexico City: 55-5209-1400
Toll free: 800-904-6000
24 hours
80 Nicaragua 7877-7920 24 hours
81 Panama 269-6022 24 hours
82 Paraguay 009-800-542-0003 24 hours
83 Peru Lima: 211-7000
Toll Free: 0800-40350
24 hours
84 Suriname 052-0540 24 hours
85 Uruguay 000-4019-0834 24 hours
86 Venezuela 212-720-1185
Toll Free: 0-800-136-2334
24 hours
Middle East
87 Bahrain +965-2202-2806 English: 24 hours
88 Israel 03-7219-497 Hebrew:
Sunday - Thursday
9 a.m. - 5 p.m.
English: 24 hours
89 Kuwait 2202-2806 English: 24 hours
90 Oman 800-74562 English: 24 hours
91 Qatar 00800-100-669 English: 24 hours
92 Saudi Arabia 800-850-0685
(Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks)
800-844-0652
(Saudi Telecom Company fixed and mobile networks)
English: 24 hours
93 United Arab Emirates 800-03305924 English: 24 hours

Ticket Sales Centers

Sr.No. Country City Email Hours Directions Address
Caribbean
1 Antigua   anu [dot] tsc [at] aa [dot] com Monday - Friday 8:30 a.m. - 5 p.m. Opposite Caribbean Union Bank and West Indies
Oil compound, next to Billy's Food Mart.
#5 Royal Palm Plaza Friar's Hill
Road St. John's, Antigua
2 Aruba   aua [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 5:30 p.m.
Saturday 9 a.m. - 5 p.m.
Located on the first level in front of the parking lot. Sun Plaza L.G. Smith Blvd #160
Suite 105 Oranjestad Aruba
3 Barbados   bgi [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 4 p.m.
Closed public holidays
Located on the ground floor of Horizon House,
next to the Immigration Department.
Ground Floor Horizon House Mc
Gregor Street Bridgetown Barbados
4 Cuba Havana tsc [dot] hav [at] aa [dot] com Monday - Friday 9 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m.
Located in front of the hotel Melia Habana. Ground
floor of Barcelona building, next to the Etecsa office.
Calle 76 entre 5ta y 3ra, Playa. Centro de
Negocios de Miramar/Edif Barcelona Primer Nivel
5 Curacao   cur [dot] tsc [at] aa [dot] com Monday - Friday 8 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m. Closed public holidays
Located opposite the FedEx building on the Schottegatweg. Promenade Shopping Center Schottegatweg
Oost Curacao
6 Dominican Republic Santo Domingo intempo [dot] tsc [at] aa [dot] com Monday - Friday 8:30 a.m. - 5:30 p.m.
Saturday 9 a.m. - 1 p.m.
One block from Multicentro. I Edif. In Tempo Av. Winston Churchill esq.
Max Henriquez Ureña Santo Domingo, Dominican Republic
7 Haiti Port-au-Prince pap [dot] tsc [at] aa [dot] com Monday - Friday 8 a.m. - 3 p.m. At the ground floor by the ticket counter Toussaint Louverture International Airport
Toussaint Louverture Blvd. Port-au-Prince, Haiti
8 Jamaica Kingston kin [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 5 p.m. Inside the Loshusan Supermarket in Barbican Centre. Barbican Centre Kiosk inside Loshusan
Supermarket 29 East Kings House Road
Kingston 6, Jamaica
9 Trinidad Port of Spain   Monday - Friday 9 a.m. - 5 p.m.
Closed public holidays
Location on Independence Square at the Nicholas
Towers Building.
Shop #2 Ground Floor, Nicholas Tower
Building 63-65 Independence Square Port
of Spain, Trinidad
Central America and Mexico
10 Belize Belize City bze [dot] tsc [at] aa [dot] com Monday - Friday 8:30 a.m. - 5 p.m. Next to Save-U Supermarket. San Cas Plaza Belize City, Belize
11 Costa Rica San Jose Sjo [dot] Etkt [at] aa [dot] com Monday - Friday 8 a.m. - 6 p.m.
Saturday 8 a.m. - 12 p.m.
Next to Starbucks. Torre 20/20 Local 5, 100 metros al norte de
canal 7, Sabana Oeste, San Jose, Costa Rica
12 El Salvador San Salvador sal [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 7 p.m.
Saturday 9 a.m. - 1 p.m.
  Plaza Futura Local 18, Calle el Mirador,
Colonia Escalon San Salvador, El Salvador
13 Guatemala Guatemala City gua [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m.
Saturday 9 a.m. - 1 p.m.
  Hotel Barcelo 7 Av 15-45 Zona 9, Guatemala
14 Honduras San Pedro Sula sap [dot] tsc [at] aa [dot] com Monday - Friday 8:30 a.m. - 5 p.m.   Intercity Hotel Av. Circunvalación Monumento
a la Madre San Pedro Sula, Honduras
15 Honduras Tegucigalpa tgu [dot] tsc [at] aa [dot] com Monday - Friday 8 a.m. - 5:30 p.m.   Boulevard Juan Pablo II, Edificio Ex-Hotel
Marriot, Tegucigalpa 11101, Honduras
16 Mexico Guadalajara gdl [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m. Located in front of Centro Magno. You can pay using
Mexican pesos and valid credit cards.
Avenida Vallarta 2440 local 7B Plaza Los
Arcos, C.P. 44130 Guadalajara, Jalisco, Mexico
17 Mexico Leon, Bajio bjxmain [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m. Located in the lobby. You can pay using Mexican
pesos and valid credit cards.
Plaza Leon Blvd. A. Lopez Mateos 1102
Oriente Local B16 Col. Los Gavilanes,
C.P. 37270 Leon, Gto. Mexico
18 Mexico Monterrey campestre [dot] tsc [at] aa [dot] com Monday - Friday 10 a.m. - 5 p.m. Located next door to Crochet. You can pay using
Mexican pesos and valid credit cards.
Av. Manuel Gómez Morín 911, Del Valle
Plaza las Palmas Local 4 66220 San Pedro,
Nuevo León Mexico
19 Nicaragua Managua mga [dot] maintsc [at] aa [dot] com Monday - Friday 8 a.m. - 6 p.m. Behind Edificio Avanz Edificio Escala, módulo 1F, piso #1 Las
Cumbres, costado sur del Edificio Avanz
Managua, Nicaragua
South America
20 Argentina Buenos Aires unicenter [dot] tsc1 [at] aa [dot] com Daily 10 a.m. - 10 p.m.   Unicenter Shopping Stand 6408 Martinez
21 Argentina Buenos Aires bue [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m.
Saturday 9 a.m. - 12:30 p.m.
  Avenida Santa Fe 881, CABA
22 Argentina Cordoba cordoba [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m.
Saturday 9 a.m. - 12:30 p.m.
  Avenida Rafael Nunez 4081
23 Brazil Rio de Janeiro, RJ tsc [dot] citta [at] aa [dot] com Monday - Friday 10 a.m. - 7 p.m.
Saturday 10 a.m. - 2 p.m. Closed public holidays
Store 117H, located in Building 8 or TSC Citta - Barra da Tijuca 2nd TSC Av
das Americas, 700 Bloco 8 Loja 117 H
Shopping Citta America Barra da Tijuca
24 Brazil Sao Paulo tsc [dot] renaissance [at] aa [dot] com Monday - Friday 9:30 a.m. - 7 p.m.
Saturday 9 a.m. - 6 p.m. Closed public holidays
Located on Level E1 of the Renaissance Hotel or Alameda Santos 2233 Level E1 Sao Paulo, Brazil
25 Brazil Sao Paulo staybridge [dot] tsc [at] aa [dot] com Monday - Friday 9:30 a.m. - 7 p.m.
Closed public holidays
In the Hotel Staybridge lobby, near the Knoplex complex or TSC Staybridge Rua Bandeira Paulista, 555 Itaim
26 Chile Santiago scl [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 5:45 p.m.
Closed public holidays
  Rosario Norte 407, Local #3 Edificio
Deloitte Las Condes
27 Colombia Bogota colombiatsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m.
Closed public holidays
  Clarion Bogota Plaza Hotel Calle 100 Nbr. 18A-30
28 Colombia Bogota   Monday - Friday 9:30 a.m. - 1:30 p.m. International terminal - second level A boarding pass for
same-day travel is required for entry
El Dorado International Airport
29 Ecuador Guayaquil gye [dot] tsc [at] aa [dot] com Monday - Saturday 10 a.m. - 8 p.m.
Sunday 11 a.m. - 8 p.m.
Store # 53, located in the same hallway as the Eiser Zoo Shop. Policentro Mall Avenida Del Periodista
Juan Arzube y Calle 10ma Guayaquil, Ecuador
30 Ecuador Quito uio [dot] tsc [at] aa [dot] com Monday - Friday 9 a.m. - 6 p.m.
Saturday 9 a.m. - 4 p.m.
Renazzo Plaza is a gray building located at the corner of
Av. de los Shyris and Suecia street. One block from Av. Naciones Unidas.
Av.de los Shyris N35-174 y Suecia Edif.
Renazzo Plaza, Planta Baja Quito, Ecuador
31 Uruguay Montevideo mvd [dot] sales [at] aa [dot] com Daily 10 a.m. - 10 p.m. The kiosk is located on the 2nd level of the shopping
center which is next to the World Trade Center Towers or
Montevideo Shopping Center Luis Alberto
de Herrera 1290 local 2434 Second Floor
Montevideo, Uruguay

For Compliments/Complaints Contact

Sr.No. Country / Region Telephone No.
1 Australia 02-9101-1948
2 Hong Kong 3057-9197 (English)
3 Japan 03-4333-7675
4 Korea 02-3483-3909
5 New Zealand 0379-521-22

For Customer Relations

American Airlines Customer Relations
4000 E. Sky Harbor Blvd. Phoenix, AZ 85034
Fax: 800-892-3447 (U.S.),
480-693-2759 (International)

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