Apollo 24/7 Customer Care No. 1800 572 1111
Toll free Number(s):
1066 (Emergency consultation)
1800 572 1111 (Customer Support)
All India Number(s):
040-4821 5522 (For Booking Appointment)
040-3344 2424 (For Diagnostics)
Website:
- helpdesk [at] apollo247 [dot] com (For General Queries)
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Important Link
Grievance Redressal
Level 1
- If you have any query or complaint you can mail at helpdesk [at] apollo247 [dot] com .
- For Corporate Inquiries/complaint, email at corporate [at] apollo247 [dot] org.
- You will get revert within 8 hours.
Level 2
- If your query will not solve you can contact with grievance officers :
Timing - 10am to 7pm(Same For All)
Sr No. Service Grievance Officer Contact No. Email 1 Online Medicines Orders Karan Sharma 080-45050410 grievance [at] apollo247 [dot] com 2 Online Diagnostic Bookings Preethesh Fernandes 080-45050411 grievance [at] apollo247 [dot] com 3 Doctor Consultation Bookings Sonali Dhakre 080-45050412 grievance [at] apollo247 [dot] com
- Once you file complaint , you will recieve an acknowledgement of the grievance within 24 hours.
Return/Refund Policy
- You can return your product within 48 hours after the order has been delivered.
- Refunds for eligible returns are issued using the original payment method, except for Cash on Delivery.
- For more information , please read.
Address
Apollo Healthco Limited
#19, Bishop Gardens,
Raja Annamalaipuram,
Chennai,Tamil Nadu- 600028
Tamil Nadu - 055628