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Auxilo Finance Customer Care No. 1800 123 289 456

1800 123 289 456 (For Customer Support)

022-6246 3300 (For Support)

IVRS Menu: 1800 123 289 456

Sr No.	Branch	Contact No.	Address
1	Mumbai	022-68323333	Auxilo Finserve Pvt ltd, Solitaire park 1, unit No 162, 6th Floor, Andheri kurla Road, Guru Hargovindji Rd, Chakala, Andheri - 400093.
2	Chennai	044-61173333	Auxilo Finserve Pvt Ltd, Orchid Center First Floor, #71, Kannappan street, Nelson Manickam Road, Aminjikarai, Chennai - 600029
3	Hyderabad	040-67693333	Auxilo Finserve Pvt. Ltd. # 7-1-617/A,615 and 616, 3rd floor, Imperial towers, SR nagar, Ameerpet, Hyderabad, Telangana-500016
4	Pune	020-67603333	Auxilo Finserve Pvt Ltd, "The Orion", 401-A, 4th Floor, At 5 Koregoan Park Road, Infront of St. Mira's College. Pune - 411001
5	Ahmedabad	079-61203333	Auxilo Finserve Pvt ltd, Office No-203, Devashish Building, Off Chimanlal Girdharlal Road, Navrangpur, Ahmedabad - 380006, Gujarat.
6	Bengaluru	080-68233333	Auxilo Finserve Pvt ltd, Siddshekha Colosseum, No.103, 1st floor, R V Road, V V Puram, Bangalore - 560004
7	Delhi	011-61283333	Auxilo Finserve Pvt Ltd, Prem Dohil Sadan, plot no 11, 4th floor, Rajendra Place, New Delhi -110008.

You can contact to the Customer Help Desk No. 1800123289456 or 022-62463333 and Email at customercare [at] auxilo [dot] com or you can write to Grievance Redress Mechanism at:
- Office No. 63, 6th floor,
  Kalpataru Square, Kondivita Road,
  Andheri East, Mumbai 400059
You can submit your complaint at the Branch office also.
It will take 10 working days to resolve your query.
If the complaint is against the Branch Manager, you can Contact to the Customer Grievance Redressal Officer assigned by the branch.

If you are not satisfied with the above level, you can escalate your complaint to the different Zones Nodal Officers.

Sr No.	Zone	Email
1	Maharashtra, Gujarat	Nodalofficergr [dot] westzone [at] auxilo [dot] com
2	Delhi	Nodalofficergr [dot] northzone [at] auxilo [dot] com
3	Andhra Pradesh, Telangana, Tamil Nadu, Karnataka	Nodalofficergr [dot] southzone [at] auxilo [dot] com

You can expect response within 72 hours and and final response within 7 Working days.

If You are still not satisfied by the above given resolutions within 30 days, you can directly approach to:"
- Centralized Receipt and Processing Centre (CRPC)
  Reserve Bank of India,
  Central Vista, Sector 17, Chandigarh - 160017

You can contact to the designated Officers Appointed by the RBI, Nodal officer And Principal Nodal Officer Contacts given below:

Sr No.	Designation	Contact No.	Email	Address
1	Nodal Officer Territory Sales Head	022-62463300	nodalofficer [dot] mumbai [at] auxilo [dot] com	Territory Sales Head - Mumbai C/o Auxilo Finserve Private Limited Office No. 63, 6th Floor Kalptaru Square Kondivita Road, Andheri East, Mumbai- 400059
2	Ombudsman Officer	022-23001280, Fax: 022-23022024	cms [dot] nbfcomumbai [at] rbi [dot] org [dot] in	C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400008
3	Nodal Officer Regional Sales Head	044-61173333	nodalofficer [dot] chennai [at] auxilo [dot] com	- Chennai C/o Auxilo Finserve Private Limited Harini's First Floor, #71, Kannappan street, Nelson Manickam Road, Aminjikarai, Chennnai - 600029
4	Ombudsman Officer	044-25395964, Fax: 044-25395488	cms [dot] nbfcochennai [at] rbi [dot] org [dot] in	C/o Reserve Bank of India Fort Glacis, Chennai 600 001

You can also lodge your Complaint through Complaint Management System (CMS) Portal.

SrNo.	Office	Address
1	Corporate Office	Auxilo Finserve Pvt. Ltd. Office No. 63, 6th floor, Kalpataru Square, Kondivita Road, Andheri East, Mumbai 400059 Fax: 022-62463334
2	Sales Representative Office	Visakhapatnam