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Aviva Life Insurance Toll Free No. 1800 103 7766
Organization:
Toll free Number(s):
1800 103 7766 (Customer Support, Mon-Sat, 9am-6pm)
1800 180 2266
All India Number(s):
0124-270 9046 (For any Queries/Complaints)
0124-270 9000 (For any Queries/Complaints)
Website:
IVRS Menu
1800 103 7766Select your preferred language: English, Hindi
- Press 1: If you are an exsisting customer and wish to buy an aviva policy
- Press 2: If you are an agent
Emails
- customercare [at] avivaindia [dot] com (Customer Care)
- customerservices [at] avivaindia [dot] com (General Queries)
- complaints [at] avivaindia [dot] com (Complaints)
- claims [at] avivaindia [dot] com (For Claims)
SMS Service
- SMS "Aviva" to 5676737
- Type <Keyword> <Policy Number> and send it to 9880102266.
Choose a Keyword from the list given below. (Eg: POLSTAT 12345678)
Important Links
- Frequently Asked Questions
- Simplified Claims Settlement Process
- Waiver of Late & Reinstatement Fee
- Register Complaint
- Branch Locator
- Premium Form
Forms Corner
Grievance Redressal Process
Level 1
If you have any query / complaint you can contact to customer support through by 1800-180-2266 / 0124-2709046 or by email customerservice [at] avivaindia [dot] com
Level 2
If you are not satisfied with the response from the cusotmer support within 7 working days you can escalate your complaint at complaints [at] avivaindia [dot] com you will get response of your complaint within 3 working days or can contact to toll free no.
Level 3
If you are not satisfied with the response within 10 working days ypou can contact at Complaint Redressal Officer(CRO) at: Aviva life Insurance Company.India Ltd.,
Aviva Tower, Sector Road ,
Opp.Golf Course DLF-Phase
V, Sector-43, Gurgaon -122003,
Email: cro [at] avivaindia [dot] com
Level 4
If you are not satisfied with the decisions taken by the official you can directly contact to grievance redressal officer at 9999346907 or can mail at gro [at] avivaindia [dot] com between 9am-5pm, Mon-Fri.
Grievance Redressal Officer
| Zone | Name | Branch | Designation | Contact No. | |
|---|---|---|---|---|---|
| East | Tridip Saikia | Dibrugarh-1 | Executive | 8638085491 | tridip [dot] saikia [at] avivaindia [dot] com |
| East | Sanchita Pan | Kolkata 5 | Deputy Manager | 9883129700 | sanchita [dot] pan [at] avivaindia [dot] com |
| East | Prasim Majumder | Kolkata 1 | Deputy Manager | 9830505523 | prasim [dot] majumder [at] avivaindia [dot] com |
| East | Pabitra Mukherjee | Hawrah-1 | Deputy Manager | 9830898415 | pabitra [dot] mukherjee [at] avivaindia [dot] com |
| East | Mintu Kumar Dutta Sharma | Tezpur1 | Executive | 7578011424 | mintu [dot] duttasarma [at] avivaindia [dot] com |
| East | Md Mohsin Ansari | Siliguri-1 | Senior Executive | 9903361716 | md [dot] ansari [at] avivaindia [dot] com |
| East | Krishna Das | Agartala-1 | Deputy Manager | 9436484976 | krishna [dot] das [at] avivaindia [dot] com |
| East | Kasturi Mahanta | Guwahati-1 | Deputy Manager | 9854067984 | kasturi [dot] mahanta [at] avivaindia [dot] com |
| East | Dipak Nath | Jorhat-1 | Deputy Manager | 9706062787 | dipak [dot] nath [at] avivaindia [dot] com |
| East | Chandan Singh | Patna-1 | Senior Executive | 9313126748 | chandan [dot] singh [at] avivaindia [dot] com |
| East | Bhupesh Kumar Samantaraya | Bhubanswar-1 | Deputy Manager | 9337393609 | bhupesh1 [dot] samantaraya [at] avivaindia [dot] com |
| East | AMIT KUMAR | Ranchi-1 | Assistant Manager | 9350933300 | Amit [dot] kumar4 [at] avivaindia [dot] com |
| North | Vikas Kapoor | Ludhiana-1 | Deputy Manager | 9888044868 | vikas [dot] kapoor [at] avivaindia [dot] com |
| North | Umesh Pratap | Indore-1 | Executive | 9616100822 | umesh [dot] pratap [at] avivaindia [dot] com |
| North | Tej Ram | Chandigarh-1 | Assistant Manager | 9878311548 | Tej [dot] ram [at] avivaindia [dot] com |
| North | Suchetna Mahajan | Amritsar-1 | Deputy Manager | 9017271035 | suchetna [dot] mahajan [at] avivaindia [dot] com |
| North | Shubham Sharma | Delhi Vikaspuri | Executive | 9540980491 | Shubham [dot] Sharma [at] avivaindia [dot] com |
| North | SANJEEV KUMAR | Delhi-5 | Senior Executive | 9891339450 | Sanjeev [dot] kumar6 [at] avivaindia [dot] com |
| North | Raman Yadav | Delhi-3 | Senior Executive | 8368509589 | Raman [dot] Yadav [at] avivaindia [dot] com |
| North | Naveen Pal | Model Town | Senior Executive | 9871790996 | Naveen [dot] Pal [at] avivaindia [dot] com |
| North | Kajal Sharma | Jammu-1 | Executive | 9796241147 | Kajal [dot] sharma [at] avivaindia [dot] com |
| North | JOBI PV | Delhi-1 | Deputy Manager | 9899769997 | jobi [dot] pv [at] avivaindia [dot] com |
| North | Jasbir Kaur | Jalandhar-1 | Assistant Manager | 9855034282 | jasbir [dot] kaur [at] avivaindia [dot] com |
| North | Deepak Thapliyal | Noida-1 | Senior Executive | 7404340751 | deepak [dot] thapliyal [at] avivaindia [dot] com |
| North | Chirag Verma | Gurgaon-2 | Executive | 8506041128 | Chirag [dot] verma1 [at] avivaindia [dot] com |
| North | ANUPAM KUMAR | Kanpur-1 | Senior Executive | 8400166834 | Anupam [dot] kumar [at] avivaindia [dot] com |
| North | ANIL KUMAR | Delhi-6 | Assistant Manager | 8506880343 | Anil [dot] kumar17 [at] avivaindia [dot] com |
| North | ABHASH SRIVASTAVA | Lucknow-1 | Senior Executive | 8090907090 | Abhash [dot] srivastava [at] avivaindia [dot] com |
| North | MOHIT NAGER | Faridabad-1 | Senior Executive | 9599250106 | Mohit [dot] nager [at] avivaindia [dot] com |
| South | Suresh D Desai | Devangere-1 | Executive | 9743993642 | suresh [dot] desai [at] avivaindia [dot] com |
| South | Sudheer R | Thrissur-1 | Executive | 9995852399 | Sudheer [dot] r [at] avivaindia [dot] com |
| South | Jerin S | Ernakulam-1 | Executive | 7736648150 | s [dot] jerin [at] avivaindia [dot] com |
| South | Ramya AVM | Coimbatore-1 | Assistant Manager | 95997666701 | ramya [dot] avm [at] avivaindia [dot] com |
| South | Rajesh Kumar M | Trivandrum-1 | Assistant Manager | 9847196946 | rajeshkumar [dot] m [at] avivaindia [dot] com |
| South | P Ravi Chandra | Chennai-1 | Assistant Manager | 9841597797 | P [dot] Chandra [at] avivaindia [dot] com |
| South | Motapothu Rupendra Kumar | Vishakhapatnam-1 | Executive | 9030205304 | motapothu [dot] kumar [at] avivaindia [dot] com |
| South | Kalyan Bhagavatula | Hyderabad-1 | Senior Executive | 9492507462 | Kalyan [dot] bhagavatula [at] avivaindia [dot] com |
| South | Raghu-R | Bangalore-2 | Executive | 9740363402 | raghu [dot] r [at] avivaindia [dot] com |
| South | Gishnu M | Bangalore-1 | Deputy Manager | 7736358112 | gishnu [dot] m1 [at] avivaindia [dot] com |
| South | G V Rajesh | Vijaywada-1 | Assistant Manager | 9052611647 | g [dot] rajesh [at] avivaindia [dot] com |
| South | Dibin P | Calicut-1 | Assistant Manager | 9809018789 | dibin [dot] p [at] avivaindia [dot] com |
| South | Jerom Selvan | Kottayam-1 | Executive Outsourced | 9487947501 | Jerom [dot] Selvan [at] avivaindia [dot] com |
| West | Komal Shankar Mohite | Pune-1 | Senior Executive | 9850872562 | Komal [dot] Mohite [at] avivaindia [dot] com |
| West | Vikas Pandurang Maner | Mumbai-2 | Senior Executive | 9869247551 | Vikas [dot] Maner [at] avivaindia [dot] com |
| West | Umesh Jagdale | Mumbai-8 | Senior Executive | 9833350942 | umesh [dot] jagdale2 [at] avivaindia [dot] com |
| West | Saroj vishwakarma | Pune-2 | Senior Executive | 9718717778 | saroj [dot] vishwakarma [at] avivaindia [dot] com |
| West | Sachin Kulange | Ahmadnagar-1 | Assistant Manager | 9822859962 | sachin [dot] kulange [at] avivaindia [dot] com |
| West | Ranjana Kshirsagar | Mumbai-3 | Deputy Manager | 9004424421 | ranjana [dot] Kshirsagar [at] avivaindia [dot] com |
| West | Pravin Dnyandeo Chitrak | Nashik-1 | Executive | 9823622246 | Pravin [dot] Chitrak1 [at] avivaindia [dot] com |
| West | Pooja Amit Bimalwar | Nagpur-1 | Executive | 9325277795 | Pooja [dot] bimalwar [at] avivaindia [dot] com |
| West | Nilesh Baydukar | Aurangabad-1 | Assistant Manager | 9823799694 | nilesh [dot] baidukar [at] avivaindia [dot] com |
| West | Krishna Das | Ahmedabad 1 | Senior Executive | 8927039198 | KrishnaDas2 [at] avivaindia [dot] com |
| West | Hardik Vithalani | Vadodra-1 | Deputy Manager | 9924265370 | hardik [dot] vithalani [at] avivaindia [dot] com |
| West | Devendra Hada | Jaipur 1 | Senior Executive | 9352959598 | Devendra [dot] Hada [at] avivaindia [dot] com |
| West | Denis Pereira | Surat-1 | Assistant Manager | 9898002350 | denis [dot] pereira [at] avivaindia [dot] com |
| West | Asis Kumar Pal | Mumbai-4 | Deputy Manager | 9338449666 | asis [dot] pal [at] avivaindia [dot] com |
| West | Alok Jangle | Bhopal-1 | Senior Executive | 9302333353 | Alok [dot] Jangle1 [at] avivaindia [dot] com |
| West | Aditi Amit Salvi | Kolhapur-1 | Senior Executive | 9823122623 | Aditi [dot] Salvi [at] avivaindia [dot] com |
| East | Hemanta Kumar Sarmah | Tinsukia 1 | Executive | 9678318596 | Hemanta [dot] sarmah [at] avivaindia [dot] com |
Council for Insurance Ombudsmen (CIO) Contact Numbers
Partners Contact Details
Toll Free No.: 1800-180-2111
Email:
weconnect [at] avivaindia [dot] com
Registered Office
Corporate Office
Aviva Tower,Sector Road
Opp.Golf Course,DLF-Phase V
Sector-43,Gurgaon -122003
Haryana,India