Axis Bank Credit Card Customer Care No. 1860 419 5555

IVRS Menu : 1860 419 5555

• Press 0 : To report loss of card or any other unauthorized transaction or to block your UPI.
• Press 1 : For debit card, credit card, tele banking pin related services.
• Press 2 : For saving account or current account.
• Press 3 : For credit card related query.
• Press 4 : For loan related query.
• Press 5 : For UPI and other services.
• Press 6 : For rewards point or voucher related queries.
• Press 7 : To change your language on IVR.
• Press 8 : For application status or to apply for new products.

Level 1:

• If you have any query/complaint, then firstly you have to call 18604195555 or go to Help Center/Branch

Level 2:

• If you are not satisfied, then you can approach the Nodal Officer/Grievance Redressal Officer
  • You can contact or send email to Nodal Officer through this Contact/Email Form
    Designation: Nodal Officer
    Name: Mr. Ashok Sunar
  • You can contact or send email to Grievance Redressal Officer through this Contact/Email Form
    Designation: Grievance Redressal Officer
    Name: Mr. Ashish Rajput
• You can fill this Grievance Form
• You can also contact to the Nodal Officers of our region from the following details below:
  Contact No.: 080-61865200 (Same For All)

  Sr. No.	Area of Operation	Centre	Emails	Contact Details
  1	Gujarat	Ahmedabad	circlenodalofficer [dot] bangalore [at] axisbank [dot] com	Address: Axis Bank Ltd., 3rd floor, Shivalik Ishaan, Nr. CN Vidyalaya, Ambawadi, Ahmedabad 380006.
  2	Karnataka	Bangalore	circlenodalofficer [dot] bangalore [at] axisbank [dot] com	Address: Axis Bank Ltd., No 8, Nitesh Times Square, 2nd Floor, MG Road, Opp to Adiga's Hotel, Bangalore 560001.
  3	Madhya Pradesh	Bhopal	circlenodalofficer [dot] bhopal [at] axisbank [dot] com	Address: Axis Bank Ltd., Bhopal Circle Office, "The Infinity", 2nd Floor, M.P Nagar, Zone II, Bhopal-462011.
  4	Odisha	Bhubaneswar	circlenodalofficer [dot] bhubaneshwar [at] axisbank [dot] com	Address: Axis Bank Ltd, Circle Office, Parthasarathi Complex, First Floor, Holding No-2766, Ward No-36, Sachivalaya Marg Road, G.P.O, Bhubaneswar - 751001.
  5	Himachal Pradesh, Punjab,Panchkula, Ambala and Yamuna Nagar	Chandigarh	circlenodalofficer [dot] punjab [at] axisbank [dot] com	Axis Bank Ltd., Plot 149, 1st Floor, Industrial Area Phase-1, Chandigarh, PIN CODE 160002
  6	Tamil Nadu, Andaman and Nicobar Islands	Chennai	circlenodalofficer [dot] chennai [at] axisbank [dot] com	Axis Bank Ltd., Chennai Circle Office, II Floor, No.3, Club House Road, Chennai-600002
  7	Uttarakhand, Saharanpur, Shamli Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha	Dehradun	circlenodalofficer [dot] dehradun [at] axisbank [dot] com	Axis Bank Ltd., Dehradun Circle Office, 2nd floor, NCR Plaza, New Cantt. Road, Hathibarkala, Dehradun, Uttarakhand 248001
  8	North, North - West, West, South - West, New Delhi and South districts of Delhi	Delhi I	circlenodalofficer [dot] delhi1 [at] axisbank [dot] com	Axis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, UP 201304
  9	Haryana, Yamuna Nagar and Ambala, Ghaziabad, Gautam Budh Nagar	Delhi II (Haryana NCR)	circlenodalofficer [dot] delhi2 [at] axisbank [dot] com	Axis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, UP 201304
  10	North - East, Central, Shahdara, East and South - East districts of Delhi	Delhi III	circlenodalofficer [dot] delhi1 [at] axisbank [dot] com	Axis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, UP 201304
  11	Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura	Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura	circlenodalofficer [dot] northeast [at] axisbank [dot] com	Axis Bank Ltd. Circle Office, Chibber House 3rd floor, G.S. Road, Guwahati-781005
  12	Telangana	Hyderabad	circlenodalofficer [dot] hyderabad [at] axisbank [dot] com	Axis Bank Ltd., Hyderabad Circle Office, Abhinandan Towers, 6-3-249/3, Road No:1, Banjara Hills, Hyderabad 500034
  13	Andhra Pradesh	Vijayawada	circlenodalofficer [dot] hyderabad [at] axisbank [dot] com	Axis Bank Ltd, 40-1-55 I VVR Square I Kalanagar I Benz Circle I Vijayawada 522 010
  14	Rajasthan	Jaipur	circlenodalofficer [dot] jaipur [at] axisbank [dot] com	Axis Bank Ltd. Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur - 302006
  15	Jammu and Kashmir	Jammu	circlenodalofficer [dot] panchkula [at] axisbank [dot] com	Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula 134 112
  16	Uttar Pradesh, Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha	Kanpur	circlenodalofficer [dot] lucknow [at] axisbank [dot] com	Axis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School, Lucknow 226 010
  17	West Bengal and Sikkim	Kolkata	circlenodalofficer [dot] kolkata [at] axisbank [dot] com	Axis Bank Ltd., 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata 700071
  18	Districts of Mumbai, Mumbai Suburban and Thane	Mumbai I	circlenodalofficer [dot] mumbai [at] axisbank [dot] com	Axis Bank Ltd, 3rd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071
  19	Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa	Mumbai II	circlenodalofficer [dot] mumbai [at] axisbank [dot] com	Axis Bank Ltd, 3rd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071
  20	Bihar	Patna	circlenodalofficer [dot] patna [at] axisbank [dot] com	Axis Bank Ltd. Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013
  21	Chhattisgarh	Raipur	circlenodalofficer [dot] raipur [at] axisbank [dot] com	Axis Bank Ltd. Raipur Circle Office 2nd Floor, Simran Tower, Jeevan Bima Marg, Raipur, Chhattisgarh - 492 001
  22	Jharkhand	Ranchi	circlenodalofficer [dot] patna [at] axisbank [dot] com	Axis Bank Ltd. Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013

Level 3:

• If your query is still not resolved, then you can contact to the Principal Nodal Officer
  • You can contact or send email to Principal Nodal Officer through this Contact/Email Form
    Designation: Principal Nodal Officer
    Name: Ms. Deepti Radkar
• You can also fill this Complaint Form.

Level 4:

• You can also lodge your complaint online through Complaint Management System (CMS)