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Aye Finance Customer Care No. 0124-484 4000
All India Number(s):
0124-484 4000 (For Contact Support, Mon-Fri, 09:00 am-06:00 pm)
84485 86881 (For Query)
Website:
- corporate [at] ayefin [dot] com (For General Query)
- customer [dot] care [at] ayefin [dot] com (For Contact)
Insatll App
Important Link
For Customer Grievance/Complaints
Level 1:
- If you have any query/complaint, then you can contact at 8448586881 or email at customer [dot] care [at] ayefin [dot] com .
- You can also write via post
Address: Customer Service Department, Plot No. 52,
4th Floor, Sector 44, Gurugram, Haryana - 122003. - It will take 10 working days to resolve your complaint.
Level 2:
- If your complaint is not resolved within 10 working days, then you can also email at customer [dot] complaint [at] ayefin [dot] com .
- It will take 7 working days to resolve your complaint.
Level 3:
- If your complaint is still not resolved within 07 working days by the solution given by Level 2, you can email to the Grievance Redressal Officer/ Nodal Officer at ombudsman [at] ayefin [dot] com or can write via post
- Unitech Commercial Tower 2,
7th Floor, Arya Samaj Road,
Block B, Greenwood City,
Sector 45, Gurugram, Haryana - 122003. - It will take 03 working days to resolve your complaint.
- Unitech Commercial Tower 2,
Level 4:
- You can also lodge your complaint online through Complaint Management System (CMS).
Grievance Related To Insurance
Level 1:
- If you have any query/complaint, then you can contact at 0124-4802300 or email at customer [dot] care [at] ayefin [dot] com .
- It will take 5 working days to resolve your complaint.
Level 2:
- If you are not satisfied by the solution given in Level 1, then you can email to ombudsman [at] ayefin [dot] com .
- It will take 7 working days to resolve your complaint.
Level 3:
- If your complaint is still not resolved, then you can contact to the Toll Free number 18004254732 or 155255 or you can email to complaints [at] irdai [dot] gov [dot] in .
- You can also lodge your complaint via post
- General Manager, Insurance Regulatory and Development Authority of India(IRDAI)
Policyholder's protection And Grievance Redressal Department –
Grievance Redressal Cell. Sy.No.115/1,
Financial District, Nanakramguda, Gachibowli,
Hyderabad – 500032.
- General Manager, Insurance Regulatory and Development Authority of India(IRDAI)
- You can also lodge your complain online through Insurance Regulatory and Development Authority (IRDA).
Offices Address
| Sr. No. | Name | Address |
|---|---|---|
| 1 | Corporate Office | Aye Finance Pvt. Ltd., 7th Floor, Unitech Commercial Tower 2, Sector 45, Gurugram 122003, Haryana |
| 2 | Registered Office | Aye Finance Pvt. Ltd., M-5,Magnum House-I, Community Centre, Karampura, New Delhi 110015 |