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Bajaj Allianz Life Insurance Toll Free No. 1800 209 7272
Organization:
Toll free Number(s):
1800-209-7272 (Mon-Sat, 9am-7pm Queries/Complaints/Service)
1800-209-4040 (For Online Policy / Renewal)
1800-103-7272 (For support)
1800-3000-7272 (Agents & ATI's Queries/Complaints)
All India Number(s):
880 6727 272 (Call/WhatsApp Support)
+91 20 67871700 (NRI Helpline, Mon-Sat 9am-7pm)
020-67688888 (For NRI Sales Enquiry)
808 057 0000 (Give missed call for purchase query)
Website:
- customercare [at] bajajallianz [dot] co [dot] in (For help & support)
- websaleslife [at] bajajallianz [dot] co [dot] in (For sales enquiry)
- donotcall [at] bajajallianz [dot] co [dot] in (For DND)
- cyber [dot] cell [at] bajajallianz [dot] co [dot] in (fraudulent sales material online)
Install App
Important links
- Branch Locator
- Do Not Disturb Form
- Renewal policy
- Pay your premium
- Grievance Redressal Application (Enter your policy no.)
SMS Service (8108222251)
| Service | Type keyword |
|---|---|
| For Callback for service related queries | SUPPORT<space>POLICY NO |
| For Callback for renewal premium payment related queries (From Registered Mobile Number) |
RENEW<space>POLICY NO |
| For Branch Address | BRANCH<space>PIN CODE |
| For Callback for Reinvestment related queries (From Registered Mobile Number) |
REINVESTMAT<space>POLICY NO |
| For Fund Value of Policy (From Registered Mobile Number) |
FV<space>POLICY NO |
| For Account Statement (From Registered Mobile Number) |
ACCSTMT<space>POLICY NO |
| To Update Email Address (From Registered Mobile Number) |
EREG<space>Unique ID*<space>DOB of policyholder in DDMMYYYY<space>email id |
| For Callback for queries related to fund switching |
FSWITCH<space>POLICY NO |
| For IT Certificate (From Registered Mobile Number) |
TAXCERT<space>POLICY NO |
| For Claim status | CLAIM<space>POLICY NO |
Grievance Redressal Process
For any query you may please reach out to Customer Experience team through:
- Can contact through website -
- Contact numbers 1800-209-7272 (Monday to Sunday: 9:00 am to 7:00 pm (IST) or email customercare [at] bajajallianz [dot] co [dot] in from your registered email address
- Contact your insurance advisor / sales relationship officer .
- You can also visit nearest Branch Locators
- You can contact the designated Grievance Redressal Officer
In case you do not receive a response within 15days or if you are not satisfied with the resolution, you can approach-
- Mr. Gaurav Sadana
Grievance Redressal Officer Bajaj
Allianz Life Insurance Co. Ltd.
Bajaj Allianz House, 5th floor
Airport Road Yerawada, Pune,
District - Pune
Maharashtra -411006
Email Id: gro [at] bajajallianz [dot] co [dot] in
In case the resolution does not meet your expectations, you may register a complaint at the Integrated Grievance Management System of the Authority.
In case your grievance / complaint is still unresolved, you may directly approach the Insurance Ombudsman for redressal.
Registered Office
Bajaj Allianz Life Insurance Company Ltd.
Bajaj Allianz House,
Airport Road, Yerawada,
Pune-411006, Maharashtra
Tel No: 020-66026773
Fax No: 020-66026789