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Bajaj Finserv Customer Care No. 86980 10101

1800-103-3535 (To know loan application status)

86980 10101 (For help & support)

022-4529 7300 (For home loan/loan against property queries)

97736 33633 (SMS 'SHOL' to know loan application status)

98108 52222 (Missed call no.- To get latest 3 mini statement)

85068 89977 (Give missed call from registered no. to get registered on whatsapp)

Working Hours

Services	Timing
For Fraud assitance	Monday-Sunday (24 Hours)
For EMI network card queries	Monday-Sunday (9am - 9pm)
For Laons, fixed deposit and insurance related queries	Monday-Saturday (9:30am - 6:30pm)
For Debt management realted queries	Monday-Sunday (8am - 9pm)

Keywordst	Information
SOA	To get your Account Statement
CUSTID	To know your Customer Id
LIMIT	To know your EMI Network Card Limit
HELP	To know your Latest Loan Details
FD	To get details of your Fixed Deposit Account
My Account	To know your Account Login Details
PIN	To know your 4-digit EMI Network Card PIN
UPDEMAIL<New Email id>	To know your Email Address
EMICARD	To know your EMI Network Card Details
VAN	To know your Flexi Virtual Account Number
NDC	To get No Dues Certificate on Loan Closure
BRANCH <PIN CODE>	To loacte your Nearest Branch
APP	To download Mobile App

For any query/complaints or if you are not satisfied with the resolution of your query, submit your grievance to:

Grievance Redressal Officer
Ph: 020-71177266 (Mon-Fri, 9.30 am to 5.30 pm)
Email: grievanceredressalteam [at] bajajfinserv [dot] in.

If Bajaj Finserv complaint/dispute is not redressed within a period of 1 month, you can contact officer-in-charge of Ombudsman Officers.

Bajaj Auto Limited Complex
Mumabi-Pune Road -411035 MH(IN)
Ph No.: 020-71576064

6th Floor,bajaj Finserv Corporate Office,
Off Pune - Ahmednagar Road,
Viman Nagar, Pune - 411014