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Bank of America in India Helpline No. 022-6632 3000

24 Oct, 2024 02:10 PM

All India Number(s):

022-6632 3000 (Mumbai)

080-6600 6200 (Bengaluru)

044-4290 4590 (Chennai)

011-6616 2000 (Delhi)

Website:

Check Official Website

Locations Contact Details

Location	Contact No.	Address
Delhi - Branch Office	011 6616 2000	1st Floor, DLF Centre, Sansad Marg, New Delhi 110 001, INDIA
Mumbai - Branch Office	022-66323000	Ground Floor, A Wing, OneBKC, G Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051, INDIA Fax: 022-6610 8542
Bengaluru - Branch Office	080-66006200	5 Floor, B Wing Salarpuria Windsor No.3, Ulsoor Road Bengaluru (Bangalore), Karnataka 560 042, INDIA
Chennai - Branch Office	044-42904590	7th & 8th Floor, EA Chambers, Express Avenue, No.49, 50-L, Whites Road Royapattah Chennai 600 014, INDIA

Grievance Redressal

Level 1-

For any queries related to fund transfer (RTGS/NEFT/IMPS etc.) please contact
to payments team at dg [dot] payments_chennai [at] bofa [dot] com.

Contact details of designated officials at branches at New Delhi, Mumbai, Chennai,
and Bengaluru for redressing your grievances/complaints are as below:

Designation	Name	Contact No.	Email
Vice President, Operations Manager	Mr. Sunil Bahl	011-66162285 Fax: 011- 66162199	sunil [dot] bahl [at] bofa [dot] com.
Senior Vice President, Operations Manager	Mr. Rajeev Tandon	022-66323242 Fax: 022-66108541	rajeev [dot] tandon [at] bofa [dot] com
Senior Vice President, Operations Manager	Mr. Parameswaran Ramakrishna	044-42904520 Fax: 044-28464217	parameswaran [dot] ramakrishna [at] bofa [dot] com
Vice President, Operations Manager	Mr. Vivek Vikram Sista	080-66006201 Fax: 080-25326025	vivek [dot] sista [at] bofa [dot] com

Level 2-

In case your grievance is not resolved at the branch level, please contact to
Service & Operations Head
- Mr. Jyotindra Prasad Sinha,
  Senior Vice President- Fulfillment,
  Service & Operations Head,
  Bank of America N.A.,
  A Wing, One BKC, ‘G’
  Block, Bandra Kurla Complex,
  Bandra (East), Mumbai 400051
  Email: jyotindra_prasad [dot] sinha [at] bofa [dot] com
  Ph: 022-66323143,
  Fax: 022-66108541,

Level 3-

In case you are not satisfied with the resolution provided at level 2 , the same may
be escalated to the Principal Nodal Officer and Nodal Officers appointed by the
bank to handle such escalations.

Designation	Name	Contact No.	Email	Address
Principal Nodal Officer	Ms. Swati Rao	022-66323044 9619284223	srao6 [at] bofa [dot] com	16th Floor, One BKC, ‘G’ Block, Bandra Kurla Complex, Bandra (East), Mumbai-400051
Nodal Officer	Ms. Neha Aneja	011-66162089 9953003439	neha [dot] aneja [at] bofa [dot] com	1st floor, DLF Centre Sansad Marg New Delhi -110001
Nodal Officer	Ms. Vertica Saxena	080-66006256 9620076543	vertica [dot] saxena [at] bofa [dot] com	5/F B Wing, Salarpuria Windsor, # 3 Ulsoor Road Bangalore-560042

Level 4-

If you are not satisfied with grievance redressal, you may approach the Banking Ombudsman.

Corporate Office

Mumbai - Corporate Office
Ground, 16th, 17th & 18th Floor,
A Wing,One BKC, G Block,
Bandra Kurla Complex, Bandra
(East), Mumbai 400 051, India