Home → B → Bank of Maharashtra Customer Care No. 1800 233 4526

Bank of Maharashtra Customer Care No. 1800 233 4526

25 Oct, 2024 05:10 AM

Organization:

Bank of Maharastra

Toll free Number(s):

1800-233-4526 (General Toll free No. - Mahaseva - 24x7)

1800 102 2636 (Alternate Customer Support)

All India Number(s):

1860 180 1290 (Credit Card complaints)

020-4852 7200 (Mahaseva)

9223-18-18-18 (Internet Banking Activation SMS)

70660 36640 (Whatsapp Support)

89560 32176 (Whatsapp Support For NRI)

92222 81818 (Missed Call - For Balance Enquiry)

72878 88886 (Missed Call- For Mini Statement )

72878 88887 (Missed Call - For E-statement)

Website:

Check Official Website

IVRS Menu: 1800 233 4526

First Select Your Prefered Language,

Press 0: For blocking digital channels like Internet banking , Mobile banking & UPI
Press 1- For Account information,banking information
Press 2- Atm card,debit card related information
Press 3- Internet,mobile banking information
Press 4- For product and loan related information
Press 5- Pradhan mantri schemes
Press 6- GST information
Press 7- For other query

Important Links

SMS Services

Sr No	Operation Code	Description	SMS Format	Example
1.	Balavl	Balance Enquiry	BALAVL account_no mpin	BALAVL 1234 OR BALAVL 60016004821 1234
2.	Latran	Last 3 Transactions	LATRAN account_no mpin	LATRAN 1234 OR LATRAN 60016004821 1234
3.	Chqsts	Cheque Status	CHQSTS cheque_no account_no mpin	CHQSTS 654321 6001589621 1234
4.	Chgpin	Change MPIN	CHGPIN new_mpin old_mpin	CHGPIN 9898+ 1234
5.	Help	Help	HELP operation_code mpin	HELP BALAVL 4321
6.	Seed	Aadhar Seeding	Seed Aadhar_Number Bank_Account_Number	SEED 201792582162 60016004821

ATM Services

For Hotlisting and ATM cash withdrawal failure complaints

Toll Free : 1800 233 4526 or 1800 102 2636
Land Line : 020-26104400 / 020-48527200 (Mahaseva)
Other lines : 020-27008666 (DC) for hotlisting only

ATM Card Cell, Pune

Janmangal, Bajirao Road, Budhwar Peth, Pune, 41002
(Card number or a/c number to be furnished)
Ph No.: 020-24506201 / 020-24506217
ATM Card Services : atmclaim [at] mahabank [dot] co [dot] in

Credit Card related issues BOM-SBI Credit card

Email : creditcardcell [at] mahabank [dot] co [dot] in
Sbi Credit Card complaints Toll free number 1860 180 1290

To lodge Any complaint

Email : hocomplaints [at] mahabank [dot] co [dot] in
cmcustomerservice [at] mahabank [dot] co [dot] in

Internet Banking / Helpdesk

Contact / BOM Internet Banking Customer Care Helpdesk:

Phone Numbers : Toll free Numbers - 1800 233 4526 / 1800 102 2636
Helpdesk Timing : Helpdesk is available 24 x 7 x 365
Email : mahaconnect [at] mahabank [dot] co [dot] in

Contact MahaSecure Customer Care Helpdesk:

Toll free Numbers - 1800 233 4526 / 1800 102 2636
Email: mahasecure [at] mahabank [dot] co [dot] in

Missed Call No: 9222281818 - Balance Enquiry -Balance Enquiry
all SB/CA/CC accounts linked to caller's mobile no. will be sent by sms.
Missed Call No: 7287888886 -Mini Statement- Last 5 transaction of all SB/CA/CC
accounts linked to caller's mobile no. will be sent on sms(Seprate Sms will be sent for each account)
Missed Call No: 7287888887 -E Statement- Statement of account for a period
of last 30 days will be sent for all
SB/CA/CC accounts linked to caller's mobile no. on caller's registered
(Seprate email will be sent for each account)

The above Missed call No facilities are available for all customers having mobile number registered with bank

Grievance Redressal

Level 1:

For any Complaint/Query or Suggestion,firstly contact the customer care numbers given above or contact the nearby concerned Branch Manager for immediate redressal.

Level 2:

If the complaint is not resolved or you may not satisfy to the response you can directly contact to the regional zonal head, details given below:

Zonal Offices

SNo.	Zone	Contact Details	Emails	Address
1	Ahmedabad	079-25507901 079-25507902 Fax No.: 079-25509564	zmahmedabad [at] mahabank [dot] co [dot] in	Mavlankar Haveli, Vasant Chowk, Bhadra, Lal Darwaja, Ahmedabad- 380 001
2	Ahmednagar	0241-2430562	zmahmednagar [at] mahabank [dot] co [dot] in	Gurukul, 2 floor, Lal Taki Road, Ahmednagar-414 003
3	Akola	0724-2490845	zmakola [at] mahabank [dot] co [dot] in	Aarth Mangal, Oak Marg, Satav Chowk, Jatharpeth, Akola-444 005
4	Amravati	0721-2671452 0721-2672165	zmamaravati [at] mahabank [dot] co [dot] in	Siddhivinayak Building, Opp. Atul Mangal Karyalay, Lahanuji Nagar, Amravati- 444 606
5	Aurangabad	0240-6645619 Fax No.: 0240-6645606	zmaurangabad [at] mahabank [dot] co [dot] in	Mahabank Bhavan, C-3, N-1, Town Center, CIDCO Aurangabad, Aurangabad- 431 003
6	Bengaluru	080-46561222 080-46561227	zmbengaluru [at] mahabank [dot] co [dot] in	15, Police Station Road, Basavanagudi, Bengaluru- 560 004
7	Bhopal	0755-2573623 Fax No.: 0755-2550808	zmbhopal [at] mahabank [dot] co [dot] in	1/14 Prashasanik Zone, Arera Hills, Jail Road, Bhopal- 462 011
8	Chandigarh	0172-4673824	zmchandigarh [at] mahabank [dot] co [dot] in	SCO 120-122, Sector-17 C, Chandigarh- 160 017
9	Chandrapur	07172-254518 07172-255318 07172-272718 Fax No.: 07172-264065	zmchandrapur [at] mahabank [dot] co [dot] in	"Udyog Bhavan", Ground Floor, Opposite District Court, Station Road, Chandrapur- 442 401
10	Chennai	044-24327650 044-24355434 044-24356187 044-24364410 044-24356036	zmchennai [at] mahabank [dot] co [dot] in	04, Sivanganam Road, T. Nagar, Chennai- 600 017
11	Delhi	011-26164817 011-26172823 011-26100401 011-26172853 Fax No. : 011-26171554	zmdelhi [at] mahabank [dot] co [dot] in	15, NBCC Tower, 3 floor, Bhikaji Cama Place, New Delhi- 110 066
12	Goa	0832-2496201 , 0832-2496202 0832-2496203, 0832-2496204 0832-2496205, 0832-2496206 0832-2496207, 0832-2496208 0832-2496209, 0832-2496210 0832-2496211, 0832-2496212 0832-2496213, 0832-2496214 0832-2496215, 0832-2496216 0832-2496217, 0832-2496218 0832-2496219, 0832-2496220 0832-2496221, 0832-2496222 0832-2496223, 0832-2496224 0832-2496225, 0832-2496226 0832-2496227, 0832-2496228 0832-2496230	zmgoa [at] mahabank [dot] co [dot] in	Dattaprasad Building, 1 floor, M.G. Road Panjim, Goa- 403 001
13	Hyderabad	040-24755080	zmhyderabad [at] mahabank [dot] co [dot] in	H No. 4-3-448 to 460 & 465 to 468, 1 floor, Vinoothana Pittie's, Majesty, Gopal Baugh, Near Bank Street, Koti, Hyderabad- 500 001
14	Indore	0731-2531805 0731-2435924 Fax No. : 0731-2432887	zmindore [at] mahabank [dot] co [dot] in	Maharashtra Sahitya Sabha Bhavan, 688 M.G. Road, Indore- 452 007
15	Jabalpur	0761-2480065, 0761-2480067 0761-2480068 Fax No. - 0761-2411352	zmjabalpur [at] mahabank [dot] co [dot] in	Mangalmay Building, L.S. Jha Marg, Opp Telephone Exchange, 1st floor, Wright Town, Jabalpur-480 002
16	Jaipur	0141-2379903 Fax No. : 0141-2379907	zmjaipur [at] mahabank [dot] co [dot] in	6TH floor, Fortune Heights, C-94 Main Subhash Marg, Ahinsa Circle, C-Scheme, Jaipur-302 001
17	Jalgaon	0257-2225030	zmjalgaon [at] mahabank [dot] co [dot] in	Khandesh Mill Shopping Complex, Nehru Chowk, Jalgaon- 425 001
18	Kolhapur	0231-2533412	zmkolhapur [at] mahabank [dot] co [dot] in	Mahabank Building, 517/A/1, Kawala Naka, Kolhapur- 416 001
19	Kolkata	033-40374904, 033-40374908 033-40374902, 033-40374924	zmkolkata [at] mahabank [dot] co [dot] in	3, N.S. Road, 1 floor McLeod House, Kolkata- 700 001
20	Latur	02382-240158, 02382-240159	zmlatur [at] mahabank [dot] co [dot] in	Pushpak Plaza, Ganesh Nagar, Ausa Road, Latur- 413 512
21	Lucknow	0522-2739620 Fax No.: 0522-2739176	zmlucknow [at] mahabank [dot] co [dot] in	Mahanagar North Hsg Co-Op Soc, Plot No 12, Sector-9 Vikas Nagar, Lucknow - 226 022
22	Malegaon	02554-255547	zmmalegaon [at] mahabank [dot] co [dot] in	Sanchar Sadan, 2nd floor, BSNL Building, S.No.305/2, 60ft Road, Malegaon Camp, Malegaon, Nasik- 423 203
23	Mumbai City	022-22663144, 022-22664647 022-22661167, 022-22662670 022-22662407 Fax No. - 022-22664647	zmmcz [at] mahabank [dot] co [dot] in	Janmangal, 2 floor, 45/47 Mumbai Samachar Marg, Fort, Mumbai- 400 023
24	Mumbai Suburb	022-26406722, 022-26400038	zmmsz [at] mahabank [dot] co [dot] in	Plot No 632, Yashomangal, Gandhinagar, Bandra East, Mumbai - 400 051
25	Nagpur	0712-2545020 Fax No. : 0712-2545025	zmnagpur [at] mahabank [dot] co [dot] in	Mahabank Building, 172, Abhyankar Road, Dr. Munje Chowk, Sitabuldi, Nagpur- 440 012
26	Nasik	0253-257827, 0253-2577479 Fax No. : 0253-2311642	zmnasik [at] mahabank [dot] co [dot] in	Griha Nirman Bhavan, Gadkari Chowk, Old Agra Road, Nasik- 422 002
27	Navi Mumbai	022-20878754, 022-20878752	zmnvm [at] mahabank [dot] co [dot] in	CIDCO Old Admin Building, P-17, Sector- 1, Vashi, Navi Mumbai- 400 703
28	Noida	0120-2401716	zmnoida [at] mahabank [dot] co [dot] in	Joy Tower, 1/1A, C block, Phase 2, Industrial area, Sector 62, Noida- 201 301
29	Patna	0612-2385020	zmpatna [at] mahabank [dot] co [dot] in	2nd floor NP tower, Main road, Near colony More, Kankarbagh Patna- 800 020
30	Pune	020-25573408, 020-25573409 Fax No.: 020-25510812	zmpcz [at] mahabank [dot] co [dot] in	"Yashomangal" 1183/A, F.C. Road, Shivajinagar, Pune- 411 005
31	Pune East	020-26816676	zmpez [at] mahabank [dot] co [dot] in	"Janamangal Building", 2nd Floor, S. No. 7A/2, Opposite Kirloskar Pneumatic Co. Ltd, Hadapsar Industrial Estate, Pune- 411 013
32	Pune West	020-27335334, 020-27335335 020-27335336	zmpwz [at] mahabank [dot] co [dot] in	"Yashomangal" 1183/A,, F.C. Road,S hivajinagar, Pune- 411 005
33	Raipur	0771-4265605	zmraipur [at] mahabank [dot] co [dot] in	1 floor, Chawla Complex, Sai Nagar, Devendra Nagar, Raipur- 492 001
34	Satara	0216-2234236	zmsatara [at] mahabank [dot] co [dot] in	Jeevan Tara, L.I.C. Building, Koregaon Road, Satara- 415 001
35	Solapur	0217-2733870, 0217-2733871 Fax: 0217-2622820	zmsolapur [at] mahabank [dot] co [dot] in	Plot No. 94 Gaikwad Building, Morarji Peth Solapur Zone Road, Solapur-413 002
36	Surat	0261-2730520	zmsurat [at] mahabank [dot] co [dot] in	Prime Arcade, Anandmahal Road, Ward 17B, Near Jogani Nagar Adajan, Surat-395 009
37	Thane	022-258811811	zmthane [at] mahabank [dot] co [dot] in	Mahabank Bhavan, B-37, S G Barve Road, Nehru Nagar, Wagle Ind Estate, Thane- 400 604
38	Vijayawada	0866-2431225	zmvijayawada [at] mahabank [dot] co [dot] in	D No. 27-16-75, M/S Adilakshmi Estates, Besant Road, Vijayawada, Dist.- Krishna, Andhra Pradesh- 520002
39	Bhubaneswar	0674-2540007	zmbbsr [at] mahabank [dot] co [dot] in	1st Floor, Door Sanchar Bhavan, Unit-IX, Near Rupali Square, Saheed Nagar, Bhubaneswar, Dist.-Khurda, Odisha-751022
40	Ernakulam	N/A	zmernakulam [at] mahabank [dot] co [dot] in	Noel Tower, Thrikkakkara, kakkanad, Dist.-Ernakulam, Kerala-682030
41	Guwahati	N/A	zmguwahati [at] mahabank [dot] co [dot] in	DC Complex, S S Road, Laktokia, Guwahati, Dist.-Kamrup Metropolitan, Assam-781001
42	Ludhiana	N/A	zmludhiana [at] mahabank [dot] co [dot] in	B-XXII-2566,2566/1, DasmeshNagar,Gill Road, Ludiana,Dist.- Ludhiana, Punjab-141003

Level 3:

If the complaint still feels unsatisfied with the response received, you can contact the Bank's Principal Nodal Officer at Head Office.

Sr.No.	Name	Contact Details	Address
Nodal Officer For Public Grievances At Head Office
1	Senior Manager	Tel: 020-24504211, 020-24504228, 020-24504234, 020-24504230 hocomplaints [at] mahabank [dot] co [dot] in	Head Office, "Janmangal" 1177, Budhwar Peth, Bajirao Road, Pune - 411002
Principal Code Compliance Officer / Cheif Nodal Officer / Chief Grievances Officer
2	Deputy General Manager, Chief Operating Officer	Tel: 020-24504230 agmcustomerservice [at] mahabank [dot] co [dot] in	Head Office, "Janmangal" 1177, Budhwar Peth, Bajirao Road, Pune - 411002

Level 4:

If the complaint remains unresolved within 30 days OR if you are not satisfied with the response, you can directly approach to the Address & Area of Operation of Banking Ombudsmen.

Functional Heads for ATM/Debit Card and Credit Card Services

S.No	Department	Name	Function	Contact No	Email
1	Card Cell	Mrs. Deepali Chowsalkar	In Charge Card Cell	020-24504101 020-24504102 020-24504103 020-24504104	cmcard [at] mahabank [dot] co [dot] in
2	ATM Cash Management/BNA	Mr. Ravi Kumar/ Mr. Rajput	ATM Cash Replenishment and ATM realted queries	020-24504101 020-24504102 020-24504103 020-24504104	atmcard_mum [at] mahabank [dot] co [dot] in
3	Dispute Management/ RUPAY/FRM	Mr. Mahesh Bode	Debit card claims/fraud related queries/Rupay tips and charges	020-24504108 020-24504109 020-24504110	nfs [dot] mitr [at] mahabank [dot] co [dot] in
4	MPOS	Mr. Ujwal Jain	MPOS related queries and Annual Maintenance charge of ATM card	020-24504108 020-24504109 020-24504110	creditcardcell [at] mahabank [dot] co [dot] in
5	General Administration	Mrs. Rekha Desai	General Administration, staff matters	020-24504108 020-24504109 020-24504110	atm_applications [at] mahabank [dot] co [dot] in
6	VISA,BOM-SBI Credit Card	Mr. Mahesh Bode	VISA Settlement, Visa Claims/Visa tips and charges/BOM SBI card related queries	020-24504105 020-24504106 020-24504107	creditcardcell [at] mahabank [dot] co [dot] in
7	IMPS/AEPS/UPI	Mr. Abhijit Kelkar	IMPS/AEPS/UPI related all work	020-24504105 020-24504106 020-24504107	creditcardcell [at] mahabank [dot] co [dot] in
8	IT Support/Audit	Mr. Akbar Alam	IT Support/Audit	020-24504105 020-24504106 020-24504107	creditcardcell [at] mahabank [dot] co [dot] in
9	Customer Support	Mr. Saroj Kumar Behara	Customer Support	020-24504105 020-24504106 020-24504107	cardcell_mumbai [at] mahabank [dot] co [dot] in
10	BOM Credit Card	Amit Agarwal/ Nihar Barik	Credit Card	02025614380	cmcreditcard [at] mahabank [dot] co [dot] in bomcreditcard [at] mahabank [dot] co [dot] in

Forex Contacts

For any forex related queries please contact

Bank of Maharashtra
Treasury & international Banking Division
Apeejay House, 1st Floor, 130 Dr V B Gandhi Marg,
Fort, Mumbai-400 001 Mumbai INDIA
Phone : 022-22780316 / 022-22780317
Fax : 022 22780331
Email : fxhelpdesk [at] mahabank [dot] co [dot] in / nri [dot] ibd [at] mahabank [dot] co [dot] in

FOR NRI Deposit related queries

Bank of Maharashtra
NRI Cell,
Deccan Gymkhana Branch,
Pawar Building, 1257
J.M. Road, Pune-411 004
Phone : 020-25530081
Fax : 020-25532930
Email : nricell3 [at] mahabank [dot] co [dot] in

NRI Cell Of Head Office

Bank of Maharashtra
NRI Cell
Lokmangal,1501
Shivajinagar,
Head Office
Pune 411005
Phone : 020-25614478
Email : nriservices [at] mahabank [dot] co [dot] in

Downloads Forms

Functional Heads for MSME, Retail lending and Agriculture loans

Sr.No.	Functional Head	Contact No.	Email	Address	Line Of Functions
1	Dy General Manager Credit - Retail	020-25538252 020-25532731 020-25532732 020-25532733 020-25532734 020- 25532735, Ext:312	dgmretail [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office, Pune-411005	Inquiry tie-uparrangement implementation of the Code of Banks Commitment to Customers Display of Information Redressal of Grievances Various Schemes of Retail Lending Rate of Interest of Retail Lending
2	Asstt. General Manager, MSME	020-25614401	agmmsme [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office, Pune-411005	Inquiry/tie-up arrangement Display of Information Redressal of Grievances Various Schemes of MSME, Lending Matters of MSME including PMMY & other MSME Govt.Schemes, Minority Lending, NULM, CGTMSE
3	Dy. General Manager, Agriculture	020-25614228 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:328	dgmagri [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office, Pune-411005	Inquiry tie-uparrangement implementation of the Code of Banks, Commitment to Customers Display of Information Various Schemes of Agriculture Rate of Interest of Agriculture Lending & redressal of Complaints Grievances if any
4	Asstt. General Manager, Agriculture	020-25614356 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:356	agmagri [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office, Pune-411005	Various Schemes of Agriculture, MKCC, Matters related to MGB (RRB), b. NABARD Refinance, STRRB, STCRC, RIDF, & Other matters pertaining to agriculture & redressal of Complaints Grievances if any
5	Chief Manager, Priority & Rural Development	020-25614373 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:373	sagar [dot] naik [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office,Pune	Various Schemes of PMMY, NRLM, RDC, RSETIs Soil testing Lab Government Sponsored Schemes Self Help Group & matters related to it & redressal of Complaints Grievances if any
6	Chief Manager, Agriculture	020-25614342 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:342	agri_ho [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office,Pune	Various Schemes of Agriculture, MKCC , NABARD Refinance RIDF, RHF fund & Other matters pertaining to agriculture & redressal of Complaints Grievances if any
7	Deputy General Manager, Corporate Credit	020-25614382 Fax- 020-25536748	dgmcredit2 [at] mahabank [dot] co [dot] in	Lokmangal, Shivajinagar, Head Office,Pune,411005	Various schemes of Corporate Credit & Other matters pertaining to Corporate Credit.

Head Office

Bank of Maharashtra
Central Office, 'Lokmangal',
1501, Shivajinagar Pune-411005
Ph: 020-25514501/020-25514502/ 020-25514503/ 020-25514504/ 020-25514505/
020-25514506/ 020-25514507/ 020-25514508/ 020-25514509/ 020-25514510/
020-25514511/020-25514512/ 020-25513781