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Batik Air Malaysia Customer Care No. 011- 4171 4850
Organization:
All India Number(s):
011-41714850 (Mon-Fri, 9.30am-5.30pm ,Sat 9.30am-2pm)
Website:
Emails
- od_customercare [at] batikair [dot] com [dot] my (For General Inqueries)
- info_india [at] malindoair [dot] com (For Customer Support)
- customer_care [at] malindoair [dot] com (For Contact Support)
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Important Links
Customer Care Centre
| Sr.No. | Country | Contact Details |
|---|---|---|
| 1 | India | Whatsapp: +62 811-1938-0888 (chat only) Email: info_india [at] batikair [dot] com [dot] my |
| 2 | Malaysia | Whatsapp: +62 811-1938-0888 (chat only) Email: od_customercare [at] batikair [dot] com [dot] my |
| 3 | Malaysia | Batik Air Lost & Found Services Whatsapp: +62 811-1938-0888 (chat only) Email: baggage [at] batikair [dot] com [dot] my |
| 4 | Malaysia | Dedicated Corporate Helpdesk Email at: corporate [at] batikair [dot] com [dot] my |
| 5 | Malaysia | Government Travel Contact Whatsapp: +62 811-1938-0888 (chat only) Fax: +603-5036 7059 Email: govwpua [at] batikair [dot] com [dot] my |
| 6 | Singapore | Whatsapp: +62 811-1938-0888 (chat only) Email: od_customercare [at] batikair [dot] com [dot] my |
| 7 | Australia | +61 2 8248 0035 Email: batikair [at] airlinerepservices [dot] com |
| 8 | New Zealand | 0800 002 922 Email: batikair [at] airlinerepservices [dot] com |
Sales Offices In India
| City Name | Contact No. | Timing | Contact Details | |
|---|---|---|---|---|
| Chennai | Airport Service : 044-22566112 Ticketing/Sales : 044-22566113 |
Mon-Fri 9:30am-5:30pm, Sat, 9:30am-2pm |
maa [dot] sales [at] malindoair [dot] com | Room No.9, Mezzanine Floor(West Wing), New International Terminal Complex-T-4, Tirusulam, Chennai International Airport Chennai -600027 |
| New Delhi | 011-41714850 | Mon-Fri 9:30am-5:30pm, Sat, 9:30am-1:30pm |
del [dot] sales [at] malindoair [dot] com | 903, Kailash Building, 26,Kasturba Gandhi Marg,New Delhi-110001 |
| Trichy | 0431-2340209 0431-2341772 7558152632 |
Mon-Fri 9:30am-5:30pm, Sat, 9:30am-2pm |
trz [dot] sales [at] malindoair [dot] com | New Integrated Terminal Building, Trichy Internatinal Airport,Trichy - 620007 |
West Malaysia Airport Ticketing Office
| Sr.No. | Airport | Phone | Address |
|---|---|---|---|
| 1 | Subang Skypark | +603-78400492 | G4, Ground Floor, Departure Hall Subang Airport |
| 2 | Penang | +604 6458858, +604-6415144 |
L3LS7, Level 3, Mezzanine Floor, Penang International Airport, 11900, Bayan Lepas, Penang |
| 3 | Alor Setar | 04 7144881 | Lot Mtd03/T, Departure Concourse, Lapangan Terbang Sultan Abdul Halim, 06550 Alor Setar, Kedah. |
| 4 | Langkawi | +604 955 5688 | 66, Mezzanine Floor Langkawi International Airport 07100 Padang Mat Sirat Langkawi, Kedah |
| 5 | Johor Bahru | +607 599 3418 | S8, Aeromall Concourse, Senai International Airport, 81400 Senai Johor Bahru |
| 6 | Kota Bharu | +609 771 5082 | Lot L1L25 (A) Public Concourse, Sultan Ismail Petra Airport, 16100, Kota Bharu, Kelantan. |
| 7 | Kuala Terengganu | +609 667 5412 | Lot L1 L24, Departure Concourse, Landside Area, Sultan Mahmud Airport, 21300, Kuala Terengganu, Terengganu |
| East Malaysia Airport Ticketing Office | |||
| 8 | Kota Kinabalu | +603 2035 6699 (Ext:1344) | L2L (G24), Level 2 Airline Office, Kota Kinabalu International Airport, |
| 9 | Kuching | +608 2575820 | L2L, Level 2, Main Terminal, Kuching International Airport, 93722 Kuching, Sarawak. |
Airport/Sales Offices
| Sr.No. | Airport | Contact Details | Address |
|---|---|---|---|
| 1 | New Delhi Sales Office | Phone : (+91) 11 41714850 Email Sales : del [dot] sales [at] malindoair [dot] com |
903, Kailash Building, 26,Kasturba Gandhi Marg, New Delhi-110001 |
| 2 | Chennai Sales Office | Airport Service : +91-44-22566112 Ticketing/Sales : +91-44-22566113 Email: maa [dot] sales [at] malindoair [dot] com |
Room No.9, Mezzanine Floor(West Wing), New International Terminal Complex-T-4, Tirusulam, Chennai International Airport Chennai -600027 |
| 3 | Bangkok Airport Office | +617 3860 6021 | 3rd Floor (between entrance 7 & 8), Terminal 1 Dong Mueang International Airport |
| 4 | Brisbane International Airport, |
+617 3860 6021 | Suite 3L18, Level 3, International Terminal, Brisbane Airport, Queensland 4008 |
| 5 | Dhaka Sales Office | +880 1777775582-83 & 5585 | Second Floor, Nagar Shefali, House No# 09, Road No# 17, Block E, Banani, Dhaka 1213, Bangladesh |
| 6 | Dubai Sales Office | (+971) 04 7036782(Customer Support) / (+971) 50 6326377 Email: mahra [dot] alfalasi [at] dnata [dot] com |
Dnata Airline Centre, Sheikh Zayed Road, Business Bay Area, Dubai |
| 7 | Guangzhou Sales Office | Phone : 86-020-36062297 Email: customercare [dot] china [at] batikair [dot] com [dot] my |
Room W215, Pullman Guangzhou Baiyun International Airport, No. 1 Airport Jiudian Road, Huadu District, Guangzhou City, Guangdong Province, P.R.C. |
| 8 | Ho Chi Minh City Sales Office | Phone : +84 28 3915 2022, +84 28 3915 2023. | 53 Huynh Khuong Ninh, Da Kao Ward, District 1, Ho Chi Minh City. |
| 9 | Hong Kong Sales Office | Phone : +852 3180 6683 General Enquiries Email: ODHelpdesk [at] pam [dot] com [dot] hk |
Unit 2503 25/F, Island Place Tower, 510 King's Road, North Point, Hong Kong. |
| 10 | Islamabad Sales Office | Phone :(042) 3630 9671/2/3/4/5 Email: info [at] kwgpk [dot] com |
Pak Turk Center, 1-D, Unit 6,Block R, F6/G6 Jinnah Avenue, Blue Area, Islamabad. |
| 11 | Karachi Sales Office | Phone : (021) 3568-4012/3/4/6/7/8 Email: info [at] kwgpk [dot] com |
Ground Floor NHOWA Tower, M.D.M. Wafai Road, Karachi-74200 |
| 12 | Kathmandu Sales Office | Phone : +977 1400 5205, +977 1 400 5206 | Ground Floor, GR Complex, House No. 531 Lazimpat, Kathmandu, Nepal |
| 13 | Lahore Sales Office | Phone: (042) 3630-9671/2/3/4/5 Email: info [at] kwgpk [dot] com |
National Towers (Opposite Aiwan-E-Iqbal), Egerton Road, Lahore - 54000 |
| 14 | Maldives Sales Office | Phone : +960 7377787 | 5th floor, M.Perry Winkle Haveeree Hingun, Male; 20334 |
| 15 | Melbourne Airport Office | Phone : +61 383 263388 | Melbourne International Airport - Tullamarine, Level 2, Victoria 3045. |
| 16 | Mumbai Sales Office | Phone : (+91) 11 41714850 Email : del [dot] sales [at] malindoair [dot] com |
Malindo Airways Sdn Bhd |
| 17 | Phnom Penh Sales Office | Phone : +855 23 969877, +855 23 969878 | No. 135E0, Preah Sisowath Quay, Sangkat Wat Phnom, Khan Daun Penh 12200 Phnom Penh, Cambodia. |
| 18 | Perth Airport Office | Phone : +61 894 794101 | Perth International Airport, Ground Level 1.60, 245 Horrie Miller Drive, Terminal 1, Western Australia 6105. |
| 19 | Singapore Sales Office | Call Centre : +65 6339 6904 | Reservation & Ticketing Office 61 Stamford Road #01 - 07 Stamford Court Singapore 178892 |
| 20 | Taipei Sales Office | Phone : +886-2-8770-5008 | 11F-5, No.142, Sec. 3, Minquan E. Rd., Songshan Dist., Taipei ,Taiwan. |
| 21 | Trichy Sales Office | Phone : +91 0431-2340209 / 2341772 / 7558152632 Email: trz [dot] sales [at] malindoair [dot] com |
New Integrated Terminal Building (NITB), Trichy International Airport, Trichy 620007 |
| 22 | Yangon Sales Office | Phone : (+95) 1-381606 / (+95) 1-372269, / (+95) 1-374210 / (+95) 1-388779 Email :od_customercare [at] malindoair [dot] com |
186, MWEA Tower, Room no. 105, Shwe Dagon Pagoda Road, 11191 Dagon Township, Yangon. |