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BSES Rajdhani Power Limited Customer Care No.

BSES Rajdhani Power Limited Customer Care No.

  • 24 Oct, 2024 02:10 PM

Organization: 

bsesdelhi.com

Toll free Number(s): 

19123 (24x7 toll free helpline)

All India Number(s): 

011-4920 9999 (Contact Support)

011-3999 9707 (Call Centre No., Mon-Fri 9:30am-5:30pm, sat 9:30am-1pm)

011-4951 6707 (Fire & Shock/Streetlight No.)

88009 19123 (WhatsApp Support)

Website: 

Check Official Website

Email

Install App

Important Links

Contact Details

SNo. Division Name Phone No. Email Address
Division Head (Business)
1 Alaknanda Rupesh Sharma 011-49209299 rupesh [dot] sharma [at] relianceada [dot] com BSES Customer Care Centre, E-Block
Greater Kailash-2, near Gurudwara,
New Delhi - 110048
2 Dwarka Rajesh Yadav 011-49209460 Rajesh [dot] Kum [dot] Yadav [at] relianceada [dot] com C-2C, Pocket 12, Janakpuri, near
Agarwal Bhawan, New Delhi - 110058
3 Hauz Khas Ashish Singh 011-49107965 Ashish [dot] Singh [at] relianceada [dot] com A-1/27, Safdarjung Enclave, near
Green Field School, New Delhi - 110029
4 Jaffarpur Nirmal Hatui 011-49209239 Nirmal [dot] Hatui [at] relianceada [dot] com 220 KV Grid Sub Station, Najafgarh,
opposite Delhi Jal Board Office,
New Delhi - 110043
5 JanakPuri Neetu Bhatia 011-49209110 neetu [dot] bhatia [at] relainceada [dot] com G-8, Maya Enclave, Hari Nagar, near
Hari Nagar Clock Tower, New Delhi - 110064
6 Khanpur Satendra Kumar
Agrawal		 011-49107284 Satendra [dot] Agrawal [at] relianceada [dot] com BSES Sub-Station Southend Apartment
MB Road, near Indian Oil Petrol Pump
Pulprahladpur, New Delhi - 110044
7 Mohan
Garden		 Anil Kaushik 011-49107057 anil [dot] kaushik [at] relianceada [dot] com District Centre Janakpuri, beside Sub
Registrar Office, New Delhi - 110058
8 Mundka Navdeep Arora 011-49107186 Navdeep [dot] Arora [at] relianceada [dot] com Substation Building No 1, Main Rohtak
Road, near Surajmal Stadium, New Delhi - 110041
9 Najafgarh Meena Kumari 011-49209274 meena [dot] kumari [at] relianceada [dot] com 220 KV Grid Sub Station, Najafgarh,
opposite Delhi Jal Board Office,
New Delhi - 110043
10 Nangloi Vikram Narula 011-49209177 vikram [dot] narula [at] relianceada [dot] com Substation Building No 1, Guru Har Krishan
Nagar, Paschim Vihar, opposite
Gurudwara, New Delhi - 110087
11 Nehru Place Alok Yadav 011-49209038 alok [dot] yadav [at] relianceada [dot] com E-Block , Substation Building, East of Kailash,
behind Sapna Cinema, New Delhi - 110019 
12 New Friends
Colony		 Gaje Singh 011-49209483 gaje [dot] singh [at] relianceada [dot] com BSES Sub-station Building, Community
Centre, New Friends Colony, near New Friends
Colony Police Station, New Delhi - 110065
13 Nizamuddin Sangita Deb Saika 011-49209051 Sangita [dot] Sakia [at] relainceada [dot] com 011- KV Sub-Station, Nizamuddin West,
near HP Petrol Pump, New Delhi - 110013 
14 Palam Kishore Kumar 011-49209220 Kishore [dot] J [dot] Kumar [at] relianceada [dot] com C-2-D, Janakpuri, Dabri More, Palam,
near Orchid Hospital, New Delhi - 110058
15 Punjabi Bagh Sarita Singh 011-49209194 Sarita [dot] Singh [at] relianceada [dot] com Road No- 22, East Punjabi Bagh,
near Dhingra Park, New Delhi - 110026
16 R K Puram Vikas Srivastava 011-49209060 vikas [dot] srivastava [at] relianceada [dot] com BSES Rajdhani Power Ltd. West Block, Sec-I,
R.K Puram, near Sewa Bhavan,
New Delhi - 110066
17 Saket Arvind Yadav 011-49209003 arvind [dot] yadav [at] relianceada [dot] com Adhchini 33 KV Grid Building, Aurobindo Marg,
near Hero Honda Showroom, New Delhi - 110017 
18 Sarita Vihar Sundara Pandiyan 011-49209929 Sundara [dot] Pandiyan [at] relianceada [dot] com BSES Sub-station Building, Community Centre,
New Friends Colony, near New Friends Colony
Police Station, New Delhi - 110065 
19 Tagore Garden Suchita Arora 011-49107559 suchita [dot] arora [at] relianceada [dot] com Tagore Garden, near Central Market,
New Delhi - 110027
20 Uttam Nagar Anil Rustagi 011-49209157 anil [dot] rustagi [at] relianceada [dot] com District Centre Janakpuri, beside Sub Registrar
Office, New Delhi - 110058
21 Vasant Kunj Satheesh K Kumar 011-49107240 Satheesh [dot] K [dot] Kumar [at] relianceada [dot] com Sector C- 9, Vasant Kunj, near Mother Dairy,
New Delhi - 110070
22 Vikas Puri Dheeraj Koul 011-49209053 Dheeraj [dot] Koul [at] relianceada [dot] com District Centre Janakpuri, beside Sub Registrar
Office, New Delhi - 110058
Division Head (O&M)
23 Alaknanda R Satheesh
Kumar		 9350130187 Satheesh [dot] Ramesh [at] relianceada [dot] com G block, Kalkaji, BSES Complaint center,
near Head Post Office-110019
24 Dwarka Ajit Singh Kadian 9350130485 Ajit [dot] Kadian [at] relianceada [dot] com Neta ji, Subhash Apartment, Sec-13 
Dwarka-110078
25 Hauz Khas Ajay Kumar
Sharma		 9313553078 ajay [dot] sw [dot] sharma [at] relianceada [dot] com Rbi Hauz Khas Complaint Center Near Laxman
Public School-110016
26 Jaffarpur Manoj Sharma 9310951430 Manoj [dot] Kum [dot] Sharma [at] relianceada [dot] com 66 kv grid JaffarPur Near Jaffarpur Police Station
Rawta Mode-110073
27 Jaffarpur -
Mitraon		 Harvinder Singh 9015109133 Harvinder [dot] Kochhar [at] relianceada [dot] com A6 Pashim Vihar,Opp DDA
Market New Delhi 110087
28 JanakPuri Naveen Kumar Yadav 9350261771 naveen [dot] yadav [at] relianceada [dot] com B32, Mayapuri Ph-1, Near Metal Forging-110064
29 Khanpur Satendra Kumar
Agarwal		 9350130337 satendra [dot] agarwal [at] relianceada [dot] com Khanpur Complaint center, Near RPS colony,
M.B road, Khanpur - 110062
30 Mohan Garden Mr. Raj Vij 9312667184 Raj [dot] Vij [at] relianceada [dot] com Substation No-2, Netaji Subhash
Apartment, Near Shiv
temple pocket-1 Phase -2
sector-13 Dwarka -110078
31 Mundka Jitender Kumar 9312667259 Jitender [dot] K [dot] Sharma [at] relianceada [dot] com Bses office,opposite K-11 , Udyog Nagar- 110041 
32 Najafgarh Rajat Bansal 9313961874 Rajat [dot] Bansal [at] relianceada [dot] com 20 KV Building, Power House. Opposite DJB
Office Najafgarh, New Delhi 110043
33 Najafgarh-
Chawala		 Ramakant Tyagi 8595416706 Ramakant [dot] Tyagi [at] relianceada [dot] com Bhartal Sub Divn Office, Bhartal Village,
Dwarka Sector 26. New Delhi 110077
34 Nangloi Rajiv Kumar Gupta 9313553186 Rajiv.K.Gupta @relianceada.com Bses office, Guru Harkishan Substation no 2, 
near Mota Singh School - 110087
35 Nehru Place Mukesh Kumar 8595420414 Mukesh [dot] kri [dot] Kumar [at] relianceada [dot] com W block, GK-1, Near Archana Complex -110048
36 New Friends
Colony		 Mr. Vineet Sharma 9350261914 Vineet [dot] K [dot] Sharma [at] relianceada [dot] com  
37 Nizamuddin Mahi P Singh 9312725624 mahi [dot] p [dot] singh [at] relianceada [dot] com Division office O&M, Opp Sathya Sai, Pragati 
Vihar, Lodhi Road -110003
38 Palam Mr. Nagendra
Shekhar		 9312667642 Nagindra [dot] shekhar [at] relianceada [dot] com Bses Building substation 1 & 2 , sector 6 Dwarka ,
near Vrindavan Appartment-110075
39 Punjabi Bagh Vaishnav Pratap Singh 9310639832 vaishnav [dot] Singh [at] relianceada [dot] com 66 KV Grid Jaffarpur Near Jaffarpur PS ,
Rawta Mor,New Delhi 110073
40 R K Puram Aditi Agarwal 8010925680 aditi [dot] agarwal [at] relianceada [dot] com Sector-9, RK Puram, Near
Sangam Cinema-110022
41 Sarita Vihar Ritesh Gupta 8010937161 ritesh [dot] ra [dot] gupta [at] relianceada [dot] com H block, Sarita Vihar -110076.
42 Tagore Garden Sandeep Bansal 9313961888 sandeep [dot] r [dot] bansal [at] relianceada [dot] com B 3 Paschim Vihar, Near GD Goenka La
Petite School-110063
43 Uttam Nagar Sandeep Chauhan 9350261530 Sandeep [dot] K [dot] Chauhan [at] relianceada [dot] com DDA E-pocket, Binda pur, Uttam Nagar-110059
44 VikasPuri Mahi Pal 9350130461 mahi [dot] pal [at] relianceada [dot] com H-block, Vikaspuri, Near Gurudwara-110018
Division Head (O&M)-Rural
45 Saket Jatinder Singh 9313872918 Jatinder.H.Singh @relianceada.com D-block, near Sai Mandir, Saket -110017 
46 Vasant Kunj Rajesh Kumar 9312667428 Rajesh [dot] R [dot] kumar [at] relianceada [dot] com Bijwasan Complaint Center near Golok 
Dham Mandir-110061
Division Head (O&M)-Urban
47 Saket Subhanarayan
Prasad		 9350261304 subhanarayan [dot] prasad [at] relianceada [dot] com D-block, near Sai Mandir, Saket -110017 
48 Vasant Kunj Mr. Sunil Kumar 9312782432 Sunil [dot] A [dot] Kumar [at] relianceada [dot] com Aundhariya Bagh, Opp d-1, Vasant Kunj,
near BSES Dispensary-110070

For More Contact Details

Grievances Redressal

Level 1:

  • If you are any complaint or grievance you can contact the 24x7 Helpline at 011-39999707 and 19123 (call centre)
    at Mon-Fri 9:30am-5:30pm, sat 9:30am-1pm or email at: brpl [dot] customercare [at] relianceada [dot] com or by Mobile app.
  • To report harassment, unethical practices or corruption related complaints, email at brpl [dot] vigilance [at] relianceada [dot] com
    or call 011-26273311
  • To report theft information WhatsApp at 9555010022

Level 2:

If a complaint is nor resolved timely or if you are not satisfied with the response you can contact at:

  • Customer care officer
  • Business Manager
  • Circle head
  • Head (Customer Services)
    Email: brplhead [dot] customercare [at] relianceada [dot] com
    Post: Head-customer care, BSES Rajdhani Power Limited
    BSES Bhawan, Nehru Place, New Delhi-110019

Level 3:

  • If your request is not resolved or not staisfied with the response/resolution, you can contact consumer grievance redressal forum (CGRF) at:
    Sub-station building, Sector V, Push Vihar, New Delhi-110017
    Ph: 8468952631 , 8468935702
    Fax: 011-29564400
    Email: cgrfbrpl [at] gmail [dot] com

Level 4:

  • If not satisfied with the CGRF you can contact electricity ombudsman at:
    B-53, Paschimi Marg, Opp. Tagore International School, Vasant Vihar, New Delhi-110057
    Tel: 011-26144979
    Email: elect_ombudsman [at] yahoo [dot] com

Divisional Offices

S.No. Division Name Address
1 Alaknanda BSES Customer Care Centre, E-Block Greater Kailash-2,
near Gurudwara, New Delhi - 110048
2 Khanpur BSES Sub-Station Southend Apartment MB Road,
near Indian Oil Petrol Pump Pulprahladpur,
New Delhi - 110044
3 Saket Adhchini 33 KV Grid Building, Aurobindo Marg,
near Hero Honda Showroom, New Delhi - 110017
4 Vasant Kunj Sector C- 9, Vasant Kunj, near Mother
Dairy, New Delhi - 110070
5 Nehru Place E-Block , Substation Building, East of Kailash,
behind Sapna Cinema, New Delhi - 110019
6 Nizammudin 011- KV Sub-Station, Nizamuddin West, near
HP Petrol Pump, New Delhi - 110013
7 Sarita Vihar Sub Station No.- 6 , MCIE , Near - Badarpur
Metro Station Gate.No.2 , New Delhi- 110044
8 New Friends Colony BSES Sub-station Building, Community Centre, New Friends
Colony, near New Friends Colony Police Station,
New Delhi - 110065
9 R K Puram

BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram,
near Sewa Bhavan, New Delhi - 110066
10 Hauz Khas A-1/27, Safdarjung Enclave, near Green
Field School, New Delhi - 110029
11 Janak Puri G-8 Maya Enclave , Near Shaheed Pawan Sahani
Chowk , Hari Nagar, New Delhi -110064
12 Najafgarh 220 KV Grid Sub Station, Najafgarh, opposite
Delhi Jal Board Office, New Delhi - 110043
13 Jaffarpur 220 KV Grid Sub Station, Najafgarh, opposite
Delhi Jal Board Office, New Delhi - 110043
14 Nangloi Substation Building No 1, Guru Har Krishan Nagar, Paschim
Vihar, opposite Gurudwara, New Delhi - 110087
15 Mundka Substation Building No 1, Main Rohtak Road,
near Surajmal Stadium, New Delhi - 110041
16 Punjabi Bagh Road No- 22, East Punjabi Bagh, near Dhingra
Park, New Delhi - 110026
17 Tagore Garden Tagore Garden, near Central Market, New Delhi - 110027
18 Vikas Puri District Centre Janakpuri, beside Sub Registrar
Office, New Delhi - 110058
19 Uttam Nagar District Centre Janakpuri, beside Sub Registrar
Office, New Delhi - 110058
20 Mohan Garden District Centre Janakpuri, beside Sub Registrar
Office, New Delhi - 110058
21 Palam BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri
Metro Gate no. 3, New Delhi-110045
20 Dwarka C-2C, Pocket 12, Janakpuri, near Agarwal
Bhawan, New Delhi - 110058

Digi Seva Kendras

S.No. Digi Seva
Kendra (DSK)		 Serving Division Contact No. Address
1 Nehru Place Alaknanda 011-49107982 BSES Bijli Digi Seva Kendra, BSES Bhawan
Nehru Place New Delhi-110019
Nehru Place
Nizamuddin
2 RK Puram Hauz Khas 011-49107441 BSES Bijli Digi Seva Kendra, 33 KV Grid,
Near Sewa Sadan, West Block, SEC - I
R.K Puram, New Delhi - 110066
R.K. Puram
3 Saket Saket 011-49107593 BSES Bijli Digi Seva Kendra, 33 KV Grid,
BSES Adchini New Delhi-11016
4 Vasant Kunj Vasant Kunj 011-49107507 BSES Bijli Digi Seva Kendra, Near Sector A,
Pkt C, Opposite D-1, Vasant kunj New Delhi 110070
5 Paschim Vihar Mundka 011-49107457 BSES Bijli Digi Seva Kendra, Power House, A-1 Paschim
Vihar, Next to Milansar Appartment, New Delhi-110063
Nangloi
Punjabi Bagh
6 Dashrath Puri Palam 011-49107395 BSES Bijli Digi Seva Kendra, BSES G2 - Grid
Dashrathpuri, Opp. Dashrathpuri Metro
Gate no. 3, New Delhi-110045
Dwarka
7 Maya Enclave Janakpuri 011-49107520 BSES Bijli Digi Seva Kendra, Hari Nagar, Maya
Enclave Near Ghanta Ghar, Opposite Narayan
Mandir, New Delhi-110064
Tagore Garden
8 Vikaspuri Mohan Garden 011-49207152 BSES Bijli Digi Seva Kendra, BSES Janakpuri District
Centre Near Transport Authority New Delhi-110058
Uttam Nagar
9 Khanpur Khanpur 011-49109335 BSES Bijli Digi Seva Kendra,  66 KV Grid ,
Malviya Nagar, M.B. Road Saket ND 110017

Street Light Complaint Contacts

S.No. Department Conact No.
1 Sodium And Halogen Street lights
(south and west delhi)		 Call BRPL: 19123/011-49516707
2 LED Street lights (south and west delhi) SDMC / EESL: 1800 180 3580
or 7827999111 / 7827999222
3 LED Street lights (North MCD area) TPDDL: 1800 4199 744

Download Forms

Brpl Offices Location

Address

BSES Rajdhani Power Limited
BSES Bhawan, Nehru Place,
New Delhi-110019
Nearest Landmark: Nehru Place Bus Terminus

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