Canadian North Airlines Customer Care No.

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Emails

Important Links

Emails Services Details

S.No. Service Email
1 Refund refunds [at] canadiannorth [dot] com
2 Groups / Conferences groupbookings [at] canadiannorth [dot] com
3 Cargo Reservations cargoreservations [at] canadiannorth [dot] com
4 Maintenance mbernard [at] canadiannorth [dot] com
5 Engineering nvincent [at] canadiannorth [dot] com

Sales Office

S.No. Department Name Designation Email
1 Cargo Business Development Todd Chahley Director, Cargo Product & Business Development tchahley [at] canadiannorth [dot] com
2 Charters Business Development Megan Evers Director, Business Development mevers [at] canadiannorth [dot] com
3 Sales & Community Investments Shelly De Caria Vice President, Sales, Marketing & Distribution sdecaria [at] canadiannorth [dot] com
4 Sales & Community Investments Cindy Twerdin Associate Vice President, Government, and Community Relations ctwerdin [at] canadiannorth [dot] com
5 Sales & Community Investments Trevor Wilde Sr. Director, Sales, and Community Relations twilde [at] canadiannorth [dot] com
6 Sales & Community Investments Jonathan Ward Manager, Western Sales & Community Investments jward [at] canadiannorth [dot] com
7 Sales & Community Investments Joelle Roy Manager, Sales & Community Investments, Nunavik jroy [at] canadiannorth [dot] com

Cargo Locations Details

S.No. Cargo Office Phone Email Fax Operating Hours Location
1 Arctic Bay Cargo 1-867-439-3000 yabops7f [at] canadiannorth [dot] com 1-867-439-3001 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Arctic Bay Airport, NU X0A 0A0
2 Cambridge Bay Cargo 1-867-983-2656 ycbcargo7f [at] canadiannorth [dot] com 1-867-983-2796 MON: 09:00-11:00 & 15:00-16:30, TUE-SAT: 09:00-11:30 & 15:30-16:30, SUN: Closed Cambridge Bay Airport, NU X0B 0C0
3 Clyde River Cargo 1-867-924-6365 ycyops7f [at] canadiannorth [dot] com 1-867-924-6397 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Clyde River Airport, NU X0A 0E0
4 Edmonton Cargo 1-780-890-4206 yegcargo [at] canadiannorth [dot] com 1-780-890-7169 MON-FRI: 08:00 – 16:00, SAT-SUN: 08:00 – 12:00 1759 35 Avenue East, Edmonton Intl Airport, AB T9E 0V6
5 Fort Simpson Cargo 1-867-695-2020 yfsops7f [at] canadiannorth [dot] com 1-867-695-2322 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Fort Simpson Airport, NT X0E 0N0
6 Gjoa Haven Cargo 1-867-360-6612 yhkops7f [at] canadiannorth [dot] com 1-867-360-6194 MON-SUN: 09:30-16:30 Gjoa Haven Airport, NU X0B 1J0
7 Hay River Cargo 1-867-874-2847 yhyops7f [at] canadiannorth [dot] com 1-867-874-2849 Opens 2 hours prior to the first flight and closes 1 hour after the last flight 101 Airport Road, Hay River, NT X0E 0R9
8 Sanirajak / Hall Beach Cargo 1-867-928-8069 yuxops7F [at] canadiannorth [dot] com 1-867-928-8882 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Hall Beach Airport, Sanirajak, NU X0A 0K0
9 Igloolik Cargo 1-867-934-8973 ygtops7F [at] canadiannorth [dot] com 1-867-934-8955 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Igloolik Airport, NU X0A 1L0
10 Inuvik Cargo 1-867-777-2953 yevcargo [at] canadiannorth [dot] com 1-867-777-4729 MON-FRI: 9:00-16:00, SAT-SUN: 10:00-16:00 Mike Zubko Airport, P.O. Box 1038, Inuvik, NT X0E 0T0
11 Iqaluit Cargo 1-867-979-5317 yfbcargo [at] canadiannorth [dot] com 1-867-979-4655 MON-FRI: 08:00-19:00, SAT-SUN: 10:00-17:00, Stat Holidays: 12:00-16:00 Iqaluit Airport, NU X0A 0H0
12 Kinngait / Cape Dorset Cargo 1-867-897-8938 yteops7F [at] canadiannorth [dot] com 1-867-897-8180 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Cape Dorset Airport, NU X0A 0C0
13 Kimmirut Cargo 1-867-939-2250 ylcops7f [at] canadiannorth [dot] com 1-867-939-2158 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Kimmirut Airport, NU X0A 0N0
14 Kugaaruk Cargo 1-867-769-7505 ybbops7f [at] canadiannorth [dot] com 1-867-769-6064 MON-SUN: 09:30-16:30 Kugaaruk Airport, NU X0B 1K0
15 Kugluktuk Cargo 1-867-982-3208 ycocargo7f [at] canadiannorth [dot] com 1-867-982-3668 MON-SUN: 10:00-17:00 (varied hours on different days) Kugluktuk Airport, NU X0B 0E0
16 Kuujjuaq Cargo 1-819-964-2225 yvpcargo7f [at] canadiannorth [dot] com 1-819-964-6365 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Kuujjuaq Airport, Air Inuit Cargo Building, QC J0M 1C0
17 Montreal Cargo 1-514-631-8560 yulcargo7f [at] canadiannorth [dot] com - Shipping/Receiving: MON-FRI: 08:00-16:00, SAT-SUN: 08:00-14:00; Customer Service: MON-FRI: 08:00-20:00, SAT-SUN: 08:00-18:00 Air Inuit Cargo Warehouse, 800 Stuart Graham, Suite 110, Dorval, QC H4Y 1J6
18 Norman Wells Cargo 1-867-587-2321 yvqcargo [at] canadiannorth [dot] com 1-867-587-3077 Cargo: MON/SUN: 10:00-17:00, WED: 10:00-14:00; Airport: MON/SUN: 10:00-16:00 Norman Wells Airport, NT X0E 0V0
19 Ottawa Cargo Drop-Off Only 1-613-254-6471 yowcargoagent7f [at] canadiannorth [dot] com 1-613-254-6477 MON-FRI: 07:30-19:30, SAT-SUN: 08:00-16:30 100 Thad Johnson Private, Ottawa, ON K1V 0R1
20 Ottawa Cargo Pick-Up Only 1-613-254-6200 ext. 6111 yowcargoagent7f [at] canadiannorth [dot] com - MON-FRI: 07:00-19:00, SAT-SUN: 07:00-16:00 140 Thad Johnson Private, Ottawa, ON K1V 0R1
21 Pangnirtung Cargo 1-867-473-8960 yxpops7F [at] canadiannorth [dot] com 1-867-473-8623 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Pangnirtung Airport, NU X0A 0R0
22 Pond Inlet Cargo 1-867-899-8882 yioops7F [at] canadiannorth [dot] com 1-867-899-8759 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Pond Inlet Airport, NU X0A 0S0
23 Qikiqtarjuaq Cargo 1-867-927-8873 yvmops7F [at] canadiannorth [dot] com 1-867-927-8320 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Qikiqtarjuaq Airport, NU X0A 0B0
24 Rankin Inlet Cargo 1-867-645-2423 yrtcargo [at] canadiannorth [dot] com - Opens 2 hours prior to the first flight and closes 1 hour after the last flight Rankin Inlet Airport, NU X0C 0G0
25 Resolute Bay Cargo 1-867-252-3982 yrbops7f [at] canadiannorth [dot] com 1-867-252-3794 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Resolute Bay Airport, NU X0A 0V0
26 Taloyoak Cargo 1-867-561-5400 yyhops7f [at] canadiannorth [dot] com 1-867-561-5055 MON-SUN: 09:30-16:30 Taloyoak Airport, NU X0B 1B0
27 Ulukhaktok Cargo 1-867-396-3063 yhiops7f [at] canadiannorth [dot] com 1-867-396-3053 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Ulukhaktok Airport, NT X0E 0S0
28 Yellowknife Cargo 1-877-214-6001 ext 6651 yzfcargo7f [at] canadiannorth [dot] com - SAT-SUN: 08:00-17:00, MON-FRI: 07:00-19:00 155 Bristol Ave., Yellowknife, NT X1A 2R3

HeadQuarter

20 Cope Drive, Kanata,
Ontario Canada K2M 2V8
Tel: 1-800-661-3591
Fax: 613-254-6398

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