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Canara Robeco Customer Care No. 1800 209 2726
Organization:
Toll free Number(s):
1800 209 2726 (For Investor, Mon-Sat, 9:30am-6pm)
All India Number(s):
022-6658 5000 (General Enquiry, Mumbai)
9289 222 157 (WhatsApp Support)
Website:
IVRS Menu
1800 209 2726
First Select Your Preferred Languages
- Press 1- If you are a Investor
- Press 2- If you are a Distributor
- Press 3- The Smart Tomorrow
- Press 7- To go to the previous menu
- Press 8- To go to the main menu
- Press 9- To speak our Customer Care Officer
- Press 0- To repeat to the Information
Emails
- crmf [at] canararobeco [dot] com (For Investor)
- cronline [at] canararobeco [dot] com (For queries related to investment made though online portal)
- service [at] canararobeco [dot] com (For Distributor)
- statement [at] canararobeco [dot] com (Account Statement)
Important Link
Branch Locator
Install App
SMS Services
To avail these services, one must be an existing Canara Robeco investor whether resident or
non-resident individual. Notifications will be sent on the investors registered mobile number.
Send a text to 9289222157 in the following format to receive the desired information:
| Service | SMS to be sent as |
|---|---|
| Latest NAV | NAV <folio number> |
| Current Balance | BAL <folio number> |
| Last Transaction | TRANS <folio number> |
| Account Statement | ESOA <folio number> |
For physical copy of “Scheme-wise Annual Reports” &/or “Abridged Reports”; Send a
text to 9289222157 in the following format:
| Request for | Short Code | SMS |
|---|---|---|
| Annual Report | Annual Report | Annual Report <pan no.> |
| Abridged Annual Report | Annual Report | Abridged Report <pan no.> |
Physical copy of reports will be delivered to investor's registered address
within 15 working days without any charges.
Grievance Redressal
Level 1-
- In case of any dissatisfaction with any kind of response for your
query/ complaints received from any of service channels, please
write to our Investor Relations Officer at IRO [at] canararobeco [dot] com.
On receipt of any such query/complaint, we shall respond to you
within 2 business days.
Level 2-
-
In case of dissatisfaction with the response from grievance
redressal team, please write to Compliance officer at
Complianceofficer [at] canararobeco [dot] com. Support team respond
to you within 2 business days.
Level 3-
- In case of dissatisfaction with the response from customer service
head, please write to CEO at CEOhelpdesk [at] canararobeco [dot] com
Level 4-
- In case of dissatisfaction with the response from any of the
grievance redressal touch points, you can lodge your grievance
with SEBI through SCORES
Forms Download
Distributor Numbers
- 022-66585080 (For Distributor 9:30 am to 6 pm -Mon-Fri)
- 022-66585097 (Alternate No. For Distributor)
Address
4th Floor, Construction House, 5,
Walchand Hirachand Marg, Ballard
Estate, Fort, Mumbai - 400001. Maharashtra.
Ph:
022-66585089
Fax: 022-66585011 /
022-66585012 / 022-66585013