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Capri Home Loans Customer Care No. 1800 102 1021
Toll free Number(s):
1800 102 1021 (Contact Support,Mon-Fri,10am-7pm)
All India Number(s):
022-40 888 100 (For General Query,Mon-Fri,10am-7pm)
Website:
IVRS Menu 1800 102 102 1
Choose Your Preferred Language
- Press 1: If you are a existing customer
- Press 1: For home loan
- Press 2: For loan against property
- Press 3: For top-up on existing loan
- Press 4: For gold loan
- Press 2: For any loan products related query
- carehl [at] caprihomeloans [dot] com (For General Query)
Important Links
Grievance Redressal
Step 1: Contact Capri Global
- You can call toll-free number: 1800-102-102-1 (Mon-Fri, 10am - 5pm, excluding holidays).
- You can mail at carehl [at] caprihomeloans [dot] com
- You can send a letter to: Customer Service - Home Loans, 502, Tower A, Peninsula Business Park, Mumbai.
- Or you can visit a local Capri Global Housing Finance Ltd. branch to log your complaint from Mon-Fri (Except Public Holidays) between 10am-5pm.
Step 2: Escalate
- If still feel unsatisfied, contact the Nodal Officer
Yashesh Bhatt
Vice President, Compliance & Secretarial and Company Secretary
502, Tower – A, Peninsula Business Park,
Senapati Bapat Marg, Lower Parel,
Mumbai – 400013
Tel: 022-40888100
Fax: 022-40888170
Email ID: nodalofficer [at] caprihomeloans [dot] com
Step 3: Regulatory Authority
- If still dissatisfied or no response, you can visit the National Housing Bank
Department of Regulation and Supervision,
(Complaint Redressal Cell)
4th Floor, Core- 5A,
India Habitat Centre,
Lodhi Road, New Delhi- 110 003 - You can also approach the Complaint Redressal Cell.
Registered/Corporate Office
502, Tower-A,
Peninsula Business Park,
Senapati Bapat Marg,
Lower Parel, Mumbai-400013
Fax:022-40888170