Home → C → Caribbean Airlines Customer Care No.

Caribbean Airlines Customer Care No.

24 Oct, 2024 03:10 PM

Organization:

caribbean-airlines.com

Website:

Check Official Website

Emails

mail [at] caribbean-airlines [dot] com (For General Query)
refunds [at] caribbean-airlines [dot] com (For Refund)
eticket [at] caribbean-airlines [dot] com (Alternate No. For Refund)

Install App

Important Link

Customer Support Forms

Ticket Offices Directory

Sr.No.	Name	For Reservations & Information	For Baggage	For Flight Information	Hours	Ticket Office
1	Antigua	+1 800 744 2225	+ 1 268 484 1315 (9am-4pm)	+1 800 744 2225	Mon to Fri 8:00 am - 4:00 pm Closed Weekends and Public Holidays	VC Bird International Airport
2	Barbados	+1 246 429 5929, +1 800 744 2225	+1 246 428 1650, 1651, +1 246 536 1300 bgi [dot] baggage [at] caribbean-airlines [dot] com	+1 800 744 2225	Mon - Fri 8:00 am - 4:00 pm Closed weekends and Public Holidays	1st floor Norman Center Building, Broad Street, Bridgetown, Barbados
3	Belgium / Luxembourg	+32 (0) 27 12 05 87 Fax: +32 (0) 27 25 83 92				AVIAREPS BVBA, Jan Emiel Mommaertslaan 16 B,1831 Diegem,Belgium
4	Caracas	+58 212 7201161, +58 212 7619248	+58 424 1574838		Mon - Fri 9:00 am - 12:00 pm & 1:00 pm - 4:00 pmWeekends & Public Holidays	Boulevard Sabana Grande, Edificio Galerías Bolívar Torre A - Piso 1 - Of. 11-A,Caracas
5	Cuba	800-BWRES (800-29737)			Mon - Fri 9:00 am - 4:30 pm	Calle 23, esquina P. La Rampa. Vedado, Plaza de la Revolución. La Habana
6	Curacao	+(599) 9 788-9959	599 9 670 1297 swissportcurll [at] gmail [dot] com		Mon - Fri 8:00 am - 5:00 pm Sat 9:00 am - 12:00 pm
7	Dominica		+1 767 235 1060		9:00 am to 4:00 pm daily
8	France	+33 (0) 1 53 43 53 98 Fax: +33 (0) 1 53 43 79 19				11 Rue Auber 75009Paris
9	Ft. Lauderdale	+1 800 920 4225	+1 954 363 1383 Friday 12:00 pm - 6:00 pm Saturday 12:00 pm - 6:00 pm Only	+1 800 920 4225	Mon, Thu, Fri, Sat & Sun 11:00 am - 6:00 pm Tue & Wed 10:00 am - 5:00 pm
10	Germany	49 (069) 770 673 008 Festnetzpreis 14 ct/min; Mobilfunkpreise maximal 42 ct/min				AVIAREPS AG, Kaiserstrasse 77, 60329Frankfurt / Main
11	Grenada	+1 800 744 2225	+1 473 439 0681, +1 473 439 0682 baggage [at] asg [dot] gd	+1 800 744 2225	Daily 6.00 am to 7.00 pm
12	Guyana		011 592 261 2202		Mon - Fri 8:00 am - 3:30 pm	#91-92 Avenue of the Republic and Regent Street,Georgetown
13	Jamaica (Kingston)	Jamaica (International calls) +1 800 523 5585 Jamaica (Local calls) 888 359 2475	+1 876 499 1880	+ 1 800 744 2225	Monday - Friday 8:00 am - 4:00 pm Closed on Saturdays, Sundays and Public Holidays	128 Old Hope Road, Kingston 6
14	Jamaica (Montego Bay)		+ 1 876 285 4743 (Fri & Sun) 11:00 am - 4:00 pm		8:30 am - 6:00 pm Daily
15	Miami	+1 800 920 4225	+1 305 869 3795	+1 800 920 4225	Daily 12:30 pm - 2:30 pm	Miami International Airport,South Terminal "J", 4200 NW 21 Street, Miami, Florida33126 (Situated at Departures Level Second Floor)
16	Nassau	+1 880 920 4225 9:00 am - 6:00 pm	+1 242 702 7200 Ext 5120 Daily 9:00 am - 6:00 pm	+1 880 920 4225, +1 242 702 7100 (local)	Monday, Wednesday, Friday Available on flight days only 10:00 am to 4:00 pm	Terminal A - East Departure
17	New York	+1 800 920 4225		+1 800 920 4225	24 hours a day, 7 days a week (Priority for service given to customers traveling on departing flights)	JFK Terminal 4, JFK Departure Level (fourth floor)
18	Orlando	+1 800 920 4225	+1 407 825 3482 Mon to Fri 10:00 am - 5:00 pm		Mon, Wed & Fri 12:15 pm - 02:15 pm Tue, Thu, Sat, Sun Closed	9403 Jeff Fuqua Blvd. Suite 9378Orlando, FL 32827-4399
19	Scandinavia	+46 (0) 8 545 259 30 Fax: +49 (0) 8 241 888				AVIAREPS AB, Riddargatan 17,114 57 Stockholm, Sweden
20	St. Lucia (Castries)	+1 800 744 2225	+1 758 452 2789 +1 758 453 0080 info [at] aviationservicesstlucia [dot] com	+1 800 744 2225	Mon to Fri 8:00 am - 4:00 pm	George F. L. Charles International Airport
21	St. Maarten	+1 721 546 7661 or 7660	+1 721 546 7660 or 7661 Mon, Wed, Thur, Fri 9:00 am - 4:00 pm Tue & Sat 8:30 am - 6:00 pm Sun closed	+1 721 546 7661 or 7660	Mon - Sat 9:00 am - 4:00 pm	Ticket Sales Office now relocated to Princess Juliana Airport, Simpson Bay, Zaro Building
22	St. Vincent	1 800 744 2225	+ 1 784 456 5555 - Ext. 1023
23	Suriname	+597 52 00 34 / 0035 (local) or +868 625 7200 Fax: +597 32 5437	+597 0325 437		Mon - Fri 8:00 am - 4:00 pm	Paramaribo Express, N.V. Wagenwegstraat 36,Paramaribo
24	Sweden	+46 8 545 259 51				AVIAREPS AB,Riddargatan 17, 114 57 StockholmFax; +46 8 241 888
25	Switzerland	+41 44 286 99 27 Fax: +41 44 286 99 24				Airline Center, Badenerstrasse 15, 8004 Zurich
26	The Netherlands	+31 (0) 20 6 55 11 79 Fax: +31 (0) 20 6 23 01 51				AVIAREPS Bv, Beechavenue 104, 1119 PP Schipol,The Netherlands
27	Tobago	+1 868 669 3000 ext 2630 8:00 am- 4:00 pm	+1 868 639 0595/0588, +1 8686 669 3000 ext 2630 8:00 am - 4:00 pm	+1 868 669 3000	Daily 5:00 am - 8:40 pm Except Wednesdays 5:00 am - 11.30pm	ANR Robinson International Airport
28	Toronto	+1 800 920 4225	+1 905 672 9991	+1 800 920 4225 (toll free)	Mon, Tue, Thu & Fri: 8:00 pm - 10:30 pm Wed & Sun: 12:30 pm - 3:15 pm & 8:00 pm - 10:30 pm. Sat: 6:30 am - 9:00 am & 8:00 pm - 10:30 pm	Caribbean Airlines, Terminal 3 - Departure Level(curb -side post #35) - Check in counters 432 & 433
29	Trinidad	+1 868 625 7200	+1 868 669 3000 Ext. 7513, 7514	+1 868 669 3000	Daily 8:00 am - 7:00 pm AST	Mezzanine Level, The Parkade, Corner of Queen and Richmond Streets, Port-of-Spain

Sales and Customer Support Directory

Timimg: 8am - 7pm AST

Sr.No.	Name	Contact No.
1	USA & Canada	+ 1 800 920 4225
2	Trinidad & Tobago and Suriname	+ 1 868 625 7200
3	Guyana (International calls)	+ 1 800 744 2225
4	Guyana (Local calls)	226 1260
5	Jamaica (International calls)	+ 1 800 523 5585
6	Jamaica (Local calls)	888 359 2475
7	St. Maarten (local)	+ 1 721 546 7661 or 7660
8	Havana, Cuba (Local calls)	800 29737
9	Curacao	+(599) 9 788-9959
10	Grand Cayman	(345) 769-4071
11	Dominica	1-833-522-4762
12	Other Caribbean	+ 1 800 744 2225
13	Caracas	+ 58 212 762 0231, + 58 212 762 4349, + 58 212 761 4478
14	UK	+44(0)207 644 8845, +44(0)207 572 1218
15	All other locations	+ 1 800 523 5585

Arrivals/Departures Directory

Timing- 7am - 8pm (AST)

Sr.No.	Daily	Contact No.
1	USA, Canada & St. Maarten	+ 1 800 920 4225
2	Trinidad & Tobago and Suriname	+ 1 868 625 7200
3	Guyana (International calls)	+ 1 800 744 2225
4	Guyana (Local calls)	226 1260
5	Jamaica (International calls)	+ 1 800 523 5585
6	Jamaica (Local calls)	888 359 2475
7	Havana, Cuba (Local calls)	800 29737
8	Grand Cayman	(345) 769-4071
9	Curacao	+(599) 9 788-9959
10	Other Caribbean	+ 1 800 744 2225
11	Caracas	+ 58 212 762 0231, + 58 212 762 4349, + 58 212 761 4478
12	UK	+44(0)207 644 8845, +44(0)207 572 1218
13	All other locations	+ 1 800 523 5585

Baggage Services Directory

Sr.No.	Name	Contact No.
1	Antigua	+ 1 268 484 1315
2	Barbados	+1 246 428 1650 /1631, +1 246 536 1300
3	Curacao	599 9 670 1297
4	Dominica	+1 767 235 1060
5	Ft Lauderdale	+1 954 363 1383
6	Grenada	+ 1 473 439 0681
7	Guyana	011 592 261 2202
8	Kingston	+1 876 499 1880
9	Miami	+ 1 305 869 3795
10	Montego Bay	+ 1 876 285 4743
11	Nassau	+ 1 242 702 7200 - Ext. 5120
12	New York
13	Orlando	+ 1 407 825 3482
14	Port-of-Spain	+ 1 868 669 3000 - Ext. 7513/7514
15	St. Lucia	+1 758 452 2789
16	St. Maarten	+1 721 546 7660 or 7661
17	St. Vincent	+ 1 784 456 5555 - Ext. 1023
18	Suriname	+597 0325 437
19	Tobago	+ 1868 639 0595/ 0588, +1 8686 669 3000 - Ext 2630
20	Toronto	+ 1 905 672 9991

Corporate Offices Directory

Sr.No.	Name	Phone No.	Fax No.	Address
1	Trinidad and Tobago	+ 1 868 625 7200	+ 1 868 669 6541	Iere HouseGolden Grove Road PiarcoTrinidad, West Indies
2	Jamaica	+ 1 876 924 8331	+ 1 876 924 8331	128 Old Hope RoadLiguanea, Kingston 6

Other Directory

Sr.No.	Name	Contact Details	Address
1	Corporate Communications	+ 1 868 669 3000 ext 2255 Fax + 1 868 669 1520
2	Customer Relations	+ 1 868 669 0336 (8am-4pm)	Caribbean Airlines Customer Experience Department National Mail Centre P.O. Box 2094 Piarco Trinidad, W.I.
3	E-Business Support Center	eticket [at] caribbean-airlines [dot] com	Caribbean Airlines Limited Iere House, Golden Grove Road, Piarco Trinidad W.I. Company Number: C5323(95)
4	Special Services and Disability Assistance	855-225-2247 (7am-8pm) specialservices [at] caribbean-airlines [dot] com
6	Cargo Services Trinidad & Tobago	868-669-3000 option 4, 1-888-828-5206 cargo [at] caribbean-airlines [dot] com

Caribbean Miles/Club Caribbean Services Directory

Email: miles [at] caribbean-airlines [dot] com

Sr.No.	Name	Contact No.
1	Trinidad and Suriname	+ 1 868 625 5540, + 1 868 625 7200
2	Tobago	+1 868 660 7200
3	USA and Canada	+1 800 920 4225, +1 800 523 5585
4	St Maarten	+1 800 920 4225
5	Caribbean and Guyana	+1 800 744 2225
6	Jamaica (International)	+ 1 800 523 5585
7	Jamaica (Local)	888 359 2475
8	Curacao	+(599) 9 788-9959
9	Grand Cayman	(345) 769-4071
10	Other Caribbean	+ 1 800 744 2225
11	Caracas	+ 58 212 762 0231, + 58 212 762 4349, + 58 212 761 4478

Caribbean Airlines Customer Care No.

Organization:

Website:

Emails

Install App

Important Link

Ticket Offices Directory

Sales and Customer Support Directory

Arrivals/Departures Directory

Baggage Services Directory

Corporate Offices Directory

Other Directory

Caribbean Miles/Club Caribbean Services Directory

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