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Carmesi Customer Care

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Any item that is returned more than 30 days after delivery
Once your return is received and inspected, Customer care tem will
send you an email to notify you that team have received your returned item.
Support team will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit
will automatically be applied to your credit card or original method
of payment, within a certain amount of days.
For more information please read.

Return policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
If Customer recieved to be damaged or different order, please drop an email at
care [at] mycarmesi [dot] com along with the pictures of the package including,
the external box (with the label) and all the products which you have received.
Replacement of the product within 6-8 working days after verifying the issue.
To process replacement or refund, the request should be sent to
within 24 hours of receiving the order along with the requested pictures.

If you want to cancel your order, you just need to drop an email to
care [at] mycarmesi [dot] com within 12 hours of placing the order.
Customer will receive an email confirming the cancellation of
your order in 24-48 hours.
The money will be refunded as per the payment mode within
6-8 working days of the confirmation.

For Any Queries
Manash Lifestyle Pvt Ltd
Raheja Plaza,
LBS Marg, Ghatkopar West,
Mumbai, Maharashtra-400086, India

Elize Lifestyle Pvt Ltd,
436, Vipul Trade Centre, Sohna Road,
Sector 48, Gurgaon - 122001, Haryana