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Cashtree Customer Care No.
Toll free Number(s):
1800 120 8804 (For Conact) (9:30am-6pm)
All India Number(s):
0120-422 2818 (For Contact Support)
Website:
- info [at] cashtree [dot] co [dot] in (For Queries)
Important Link
Grievance Redressel Procedure
Level 1 :
- If you have query/complaint, then you can contact to the Customer Care Number:
Contact No.: 18001208804
Email: info [at] cashtree [dot] co [dot] in
Timimg : 10am-6pm, Monday-Friday and 10am-1pm, on Working Saturdays
(1st and 2nd Saturdays in a month exempting national holidays) - Your complaint will be heard within a period of 21 working days.
Level 2 :
- If you are not satisfied by the resolution provided in level 1 , then you can contact to the Principal Officer:
Sr.No. Head Officers Contact No. Email Address 1 Mr. Upendra Kumar Singh 7906287936 Upendra [dot] kumar [at] cashtree [dot] co [dot] in Thenua Plaza Township Chauraha Mathura-122221 UP 2 Mr. Pushpendra 7536807050 info [at] cashtree [dot] co [dot] in A-44A Sector-16 Noida-201301 Uttar Pradesh
Level 3 :
- If you are still not satisfied by the resolution provided by the Principal Officer , then you can contact to the Non-Banking Financial Company (NBFC) Ombudsman :
Telephone No. 011-23724856
Email: cms [dot] nbfconewdelhi [at] rbi [dot] org [dot] in
Fax No. 011-23725218 , 011-23725219
Address: The NBFC Ombudsman C/o
Reserve Bank of India Sansad Marg, New Delhi-110001 - You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman
Corporate/Registered Address
Third Floor A-51, Sector 16, Noida,
Uttar Pradesh 201301