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Credit One Payments Solutions Customer Care Number
All India Number(s):
88794 01401 (For Contact Support)
86930 90090 (For Support)
Website:
- help [at] creditonepayments [dot] com ( For General Query)
- support [at] creditonepayments [dot] com (For Query)
Grievance Redressal Procedure
Level 1 :
- If you have any query/complaint you can contact to Grievance Redressal Officer
Contact No. : 9152791994
Email : jospin [dot] j [at] creditonepayments [dot] com
Address : Credit One Payment Solutions Private Limited 205, Jyotsna Prakash, 2nd Floor,
Near Jayaleela Banquets, Station Road, Goregaon East, Mumbai 400 063
Level 2 :
- If your complaint not resolved by Grievance Redressal Officer with the period of one month then you can contact to Regional Office of the Department
Address : Department of Non-Banking Supervision Mumbai
Regional Office, RBI, Central Office,
Centre I, World Trade Centre, Mumbai - 400 005. - You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman
Refund Procedure
- If your transaction failed due to any reasons, then you can email at help [at] creditonepayments [dot] com with the transaction number and original payment receipt.
- You can claim your refund within 7 days of the payment.
Regional Offices
| SrNo. | City | Address |
|---|---|---|
| 1 | Bangalore | Credit One Payment Solutions Pvt Ltd, C/o FirstU, 1063, Ground Floor, 8th A main, 20th Cross, HSR Sector 7, Bangalore – 560102 |
| 2 | Hyderabad | Credit One Payment Solutions Pvt Ltd, Shop no -1, M. No. 2-6-7/P, S. No. 44, Upper Pally village, GHMC Rajendra Nagar Circle, Golden Heights main road, MAK Welfare Society, RR District, Telangana - 500030 |
| 3 | Mumbai | Credit One Payment Solutions Pvt Ltd, Lower Ground floor, Paragon Plaza, Phoenix Market city, LBS Road, Kurla West, Mumbai, Maharashtra 400070 |
| 4 | Pune | Credit One Payment Solutions Pvt Ltd, 2nd Floor, Kapila Matrix, North Main Road, Koregaon Park Annexe, Pune, Maharashtra 411001 |
| 5 | Hyderabad | Credit One Payment Solutions Pvt Ltd, Uber India Systems Pvt Ltd, 1st floor, P.R.R Pavan Plaza, Kondapur, Near Masjid Banda, Serilingampally Municipality, Hyderabad – 500084, Telangana. |
Corporate Office
Credit One Payments Solutions 205, Jyotsna Prakash Building 2nd Floor,
Station Road,
opposite to Jay Prakash Hotel. Goregaon (East),
Mumbai 400063