Menu
Criss Financials Customer Care No.
Toll free Number(s):
1800 102 5519 (For Contact, Mon-Sat 9:30am-6:pm)
Website:
IVRS Menu: 1800 102 5519
Select your preferred language:
- Press 1 - For Londge Related
- Press 2 - For Insurance Claims
- Press 3 - For Payment Related
- Press 4 - For Other Queries
Emails
- css [at] crissfin [dot] com (For Customer Support)
- contact [at] crissfin [dot] com (For Genereal Query)
Grievance/Complaint
Level 1
- If you have any query and complain firstly, you have to call 18001025519 (9.30 a.m. to 6.00 p.m, Mon-Sat) or email at css [at] crissfin [dot] com .
- You can also visit your nearest branch and can approach Branch Manager.
- You can also complain through complain suggestion box placed in branch.
- It will take 5 working days to resolve your query.
Level 2
- If you are not satisfied by the response received from the Branch Manager, then you can contact to the Grievance Redressal Officer (GRO) / Principal Nodal Officers (PNO)
-
Sr No. Name Contact No. Email 1 GRO 18001025519 sarojini [dot] biradar [at] crissfin [dot] com 2 PNO 7386662895 dinesh [dot] mourya [at] crissfin [dot] com
Level 3
- If the issue is not resolved within 15 working days, you may approach Complaint Management System (CMS) .
Corporate/Registered Address
Criss Financial Limited Galaxy, Wing B,
16th Floor, Plot No.1, Sy No 83/1,Hyderabad
Knowledge City,TSIIC, Raidurg Panmaktha,
Hyderabad Rangareddy,
Email:
secretarial [at] crissfin [dot] com