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CTBC Bank In India Contact No. 011-4368 8888
Organization:
All India Number(s):
011-4368 8888 (For Contact Support )
044-6714 7777 (For deposit related queries)
Website:
Emails
- in [dot] customerservices [at] ctbcbank [dot] com (For Customer Services)
- in [dot] info [at] ctbcbank [dot] com (For General Inquiries)
Grievance Redressal
For New Delhi /Sriperumbudur (Chennai) Branch Transactions:
Level-I
- For New Delhi Branch:- If Customers have any grievances/complaints, he/she may contact the Operation Manager at:
- CTBC Bank Co., Ltd.,Gr.
Floor and 2nd Floor, Aria Tower,
JW Marriott Hotel, Delhi-Aerocity,
Asset Area-4, New Delhi - 110037.
Name: Rahul Handa
Telephone: 011-43688811
Email: rahul [dot] handa [at] ctbcbank [dot] com
- CTBC Bank Co., Ltd.,Gr.
- For Chennai Branch:- If Customers have any grievances/complaints, he/she may contact the Branch General Manager at:
- Plot No 42 (Old No 105) Chennai
Bangalore Highway – NH4,
Sriperumbudur,Kancheepuram,
District Tamil Nadu 602105
Name: Angus Chu
Telephone: 044-66227711
Email: angus [dot] chu [at] ctbcbank [dot] com
- Plot No 42 (Old No 105) Chennai
The complaint is resolved within 7 days of receipt of complaint.
Level-II
- In case the customer is not satisfied with the resolution, he/she may contact:
- Name: Gurbir Singh – Nodal Officer
Telephone: 011-43688846
Email: gurbir [dot] singh [at] ctbcbank [dot] com
- Name: Gurbir Singh – Nodal Officer
The complaint is resolved within 7 days of reporting to level II
Level-III
- If the grievance/complaint still remains unresolved, the customer may escalate the matter to CEO and Branch Head at:
- Name: Tanmoy Adhikari
Telephone: 011-43688823
Email: tanmoy [dot] adhikari [at] ctbcbank [dot] com
- Name: Tanmoy Adhikari
Level-IV
- In case the customer is not satisfied with the redressal at the bank in the given above all levels, he/she can directly contact to Banking Ombudsmen
or visit to the office of Banking Ombudsmen at RBI New Delhi for a resolution :
- Name: Shri R.K. Moolchandani
Telephone: 011-23725445
Email: cms [dot] bonewdelhi1 [at] rbi [dot] org [dot] in
Fax: 011-23725218
Address: Reserve Bank of India,
Sansad Marg,
New Delhi – 110001
- Name: Shri R.K. Moolchandani
Branches Contacts
| Locations | Contact No. | Office Address |
|---|---|---|
| New Delhi Main Branch | Tel No : 011-43688888 Fax No : 011-43688873 |
CTBC Bank Co., Ltd. New Delhi Main Branch Gr.Floor and 2nd Floor, Aria Tower, JW Mariott Hotel, Delhi-Aerocity, Asset Area-4, New Delhi - 110037 |
| Sriperumbudur Branch (Chennai) |
Tel No : 044-67147700 | CTBC Bank Co., Ltd. Sriperumbudur Branch (Chennai) Plot No 42 (Old No 105) Chennai Bangalore Highway - NH4 Sriperumbudur Kancheepuram District Tamil Nadu 602105 |