Deutsche Bank Customer Care No. 1800 123 6601
Organization:
Toll free Number(s):
1800 123 6601
All India Number(s):
1860 266 6601 (Phone Banking)
+91 22 6601 6601 (Customers From Abroad)
6601 6601 (Only for Mumbai Customers, Prefix std code)
022-7180 6425 (Nodal Officer)
Website:
- customer [dot] care [at] db [dot] com (Customer care)
- report [dot] fraud [at] list [dot] db [dot] com (Report fraud)
Important Links
- Online Banking Passwords
- View Loan Application Status
- Fraudulent Transaction Reporting Form
- Fixed / Recurring Deposit Calculator
- Online Tax Payment
- Do Not Call Service
- EMI Calculator
SMS Services
Service Name | SMS Format |
---|---|
Lost or Stolen Debit Cards | <BLOCK> <last 4 digits of card> to 561615 In case <BLOCK ALL> keyword is sent, all the |
Fraud | SMS “FRAUD” to 561615 from your registered mobile no. |
Branches
Locations | Contact Details | Address |
---|---|---|
Ahmedabad | Phone No. : 079-71015000 Fax No. : 079-71015060 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0406PBC |
637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. |
Aurangabad | Phone No. : 0240-6615600 Fax No. : 0240-6615700 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0274PBC |
A-2 Ground Floor, Aurangabad Business Center, Adalat Road, Dr. Rajendra Prasad Marg, Aurangabad - 431005. |
Bangalore | Phone No. : 080-71935507 Fax No. : 080-71935555 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0797BGL |
No. 26 - 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore - 560001, Karnataka. |
Chennai | Phone No. : 044-71309696 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0916CNN |
4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600 006. |
Delhi | Phone No. : 011-71109600 Fax No. : 011-71109666 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0796DEL |
Ground Floor, Hindustan Times House, 18-20 Kasturba Gandhi Marg, New Delhi 110 001. |
Gurgaon | Phone No. : 0124-7138282 Fax No. : 0124-7138181 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0279PBC |
Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon - 122002. |
Kolhapur | Phone No. : 0231-6601300 Fax No. : 0231-6601400 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0273PBC |
221B / 1B, E Ward, Tarabai Park, Opposite D-Mart, Kolhapur - 416003, Maharashtra. |
Kolkata | Phone No. : 033-71009614 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0917CAL |
9 Shakespeare Sarani, Ground Floor, Brooke House, Kolkata - 700071, West Bengal. |
Ludhiana | Phone No. : 0161-6624508 Fax No. : 0161-6624501 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0404PBC |
SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab - 141002. |
Moradabad | Phone No. : 9045002169 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0403PBC |
8th Km. Stone, Delhi Road, Opp. Naya Moradabad, Mangupura, Moradabad, U.P - 244001. |
Mumbai | Phone No. : 022-71804500
Phone No. : 022-66009423 |
Deutsche Bank House, Hazarimal Somani Marg, Fort,
110 / Sidrah, S V Road & 8th Extension Road Corner, Khar |
Noida | Phone No. : 0120-7141108 Fax No. : 0120-7141111 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0278PBC |
Deutsche Bank AG, Som Datt Tower, Third Floor, K-2, Sector 18, Noida - 201301. |
Pune | Phone No. : 020-71249000 Fax No. : 020-71249001 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0537PUN |
Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, Aundh, Pune - 411007, Maharashtra. |
Salem | Phone No. : 9042004546 Fax No. : 0427-2402684 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0402PBC |
Plot No: 9 & 10, Venkatathiri Nilayam, Yercaud Main Road, Kannankurinchi Post, Salem - 636008, Tamil Nadu. |
Surat | Phone No. : 0261-6647210 Fax No. : 0261-6647239 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0405PBC |
124, Kalamandir House, Ghod Dod Road, Surat - 395007. |
Vellore | Phone No. : 9042001135 Fax No. : 0416-2245245 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0401PBC |
R J Plaza, Ground Floor, No. 5, Katpadi Main Road, Virudhampet, Vellore - 632006, Tamil Nadu. |
ATM's
Location and Address |
---|
Ahmedabad |
637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. Landmark : Gulbai Tekra ID : DEU1301 Service : Cash Dispenser and Cheque Deposit |
Aurangabad |
A-2, Ground Floor, Aurangabad Business Centre (ABC), Adalat Road (Dr.Rajendra Prasad Marg), Aurangabad - 431005. Landmark : Opposite District Court, Adalat Road ID : DEU0601 Service : Cash Dispenser and Cheque Deposit |
Bangalore |
Raheja Towers, 26-27, M G Road, Velankani Tech Park, 43, Electronic City, Phase 2, Hosur IGATE, Epip Industrial Area, White Field, Mind Tree, Global Village, Mysore Road, RV Engineering Campus 5B, RMZ Eco World, Marathalli outer ring road, DBOI Cafeteria, Velankani Tech Park, 43, Electronic City, |
Chennai |
4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Guna Complex # 443 (304), Teynampet, Chennai - 600018. |
Delhi |
Ground Floor, Hindustan Times House, 18-20 Kasturba Lurgi India, B-24/10, Mohan Cooperative Industrial Society, France Embassy, 2/50 E Shantipath, Chanakyapuri, |
Gurgaon |
Ground Floor, Infinity Towers, DLF Phase II, Gurgaon - 122002. Copal Partners, Plot No. 267, Udyog Vihar, Phase-2, Gurgaon - 122016. Orchid Business Park, Ground Floor, Behind More Hypermarket, |
Kolhapur |
221B/1B, 'E' Ward, Tarabai Park, Kolhapur - 416003. Landmark : Near Tarabai Garden ID : DEU0701 Service : Cash Dispenser and Cheque Deposit |
Kolkata |
Brooke House 9, Shakespeare Sarani, Kolkata - 700071. Landmark : Brooke House ID : DEU0401 Service : Cash Dispenser and Cheque Deposit |
Ludhiana |
SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Landmark : Green Park Avenue ID : DEU0901 Service : Cash Dispenser and Cheque Deposit |
Moradabad |
D-80, Sai Mandir Road, A-46, Deendayal Nagar, Phase I, Ram Ganga Vihar Phase 2, Moradabad, Uttar Pradesh 244001 Landmark : Sai Mandir Road ID : DEU1002 Service : Cash Dispenser and Cheque Deposit |
Mumbai |
Sidrah, Cts No. 624, Khar (W), Mumbai - 400052. Nirlon Knowledge Park, Block 1, Western Express Highway, Nirlon B7 , 3rd Floor, Nirlon Knowledge Park , Off Western The Capital, Ground Floor, C-70, G Block, Bandra Kurla Deutsche Bank House, Hazarimal Somani Marg, Fort, Deutsche Bank Centre, Floor 5, Block B4, Nirlon Knowledge |
Noida |
Deutsche Bank AG, Ground Floor, Som Datt Towers, K-2, Sector 18, Noida - 201301. Landmark : Som Datt Towers ID : DEU0202 Service : Cash Dispenser and Cheque Deposit |
Pune |
Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, DBOI Global Services Pvt Ltd, Tower C, Tech Park One, Airport 7th Floor, DBOI Global Services Pvt. Ltd., Tower 5, Cybercity, |
Salem |
Raj Tower, No. 4, Brindavan Road, Fairlands, Salem - 636007. Landmark : Opposite to Jaya Hospital ID : DEU1101 Service : Cash Dispenser |
Surat |
Block no. D, Shop no. 4, Indarprashta Complex, Ground floor, Citylight Road, Surat - 395003. Landmark : Opposite Citylight Mall ID : DEU1403 Service : Cash Dispenser |
Grievance Redressal
Level 1
- Email at customer [dot] care [at] db [dot] com or from customer's online banking account
- Customer can call our 24-hour phone banking number 1860 266 6601
- Visit the nearest Deutsche Bank branch. Click here
- Send a letter to-
- Customer Care,
Deutsche Bank AG,
PO Box 9095, Mumbai – 400063
- Customer Care,
Level 2
In case the grievance is not resolved within 7 working days from the date of registration
- Customer may escalate to email: "head [dot] services [at] db [dot] com"
Level 3
In case the grievance is still not resolved within 10 working days by the head services team
- Customer may write to the Bank's Nodal Officer of the Region
Level 4
Customer may contact the Principal Nodal Officer
-
Ms. Nalanda Kadam
Principal Nodal Officer
Deutsche Bank AG, India
Private and Commercial Clients
PO Box Number - 9094
Goregaon Post Office
Goregaon (E), Mumbai 400063.
Email: nalanda [dot] kadam [at] db [dot] com
Level 5
If customer does not hear regarding their complaint within 30 working days, can approach-
Nodal Officers
Principal Nodal Officer
Ms. Nalanda Kadam
Address: Deutsche Bank AG, Nirlon Knowledge Park, B1,
Off Western Express Highway, Goregaon
(East), Mumbai - 400063, India.
Email: nalanda [dot] kadam [at] db [dot] com
Landline: 022-71806425
Fax: 022-71803963
Nodal Officer: Delhi / Noida / Gurgaon
Mr. Ankush Choudhary
Vice President & Regional Head - North
Address: Deutsche Bank AG, ECE House, 28 - K G Marg,
New Delhi - 110001, India.
Email: ankush [dot] choudhary [at] db [dot] com
Landline: 011-71109699
Fax: 011-71109666
Nodal Officer: Kolkata
Mr. Yogender Singh
Area Head
Address: Deutsche Bank AG, Ground Floor, 9 Shakespeare Sarani,
Kolkata - 700071, India.
Email: yogender [dot] singh [at] db [dot] com
Landline: 033-71009600
Fax: 033-71009666
Nodal Officer: Chennai / Salem / Vellore
Ms. Jayashree Rajan
Area Head
Address: Deutsche Bank AG, 4-4 A Western Tower, Sunny Side,
Shafee Mohammed Road, Thousand
Lights, Chennai - 600006, India.
Email: jayashree [dot] rajan [at] db [dot] com
Landline: 044-71309611
Fax: 044-71309660
Nodal Officer: Bangalore
Mr. Saurabh Sharma
Vice President & Regional Head - South
Address: Deutsche Bank AG, Floor Ground, Raheja Towers, 26-27
M G Road, Bangalore - 560001, India.
Email: saurabh [dot] sharma [at] db [dot] com
Landline: 080-71935501
Fax: 080-71935555
Nodal Officer: Mumbai
Mr. Anand Thomas
Vice President & Regional Head - West I & East
Address: Deutsche Bank AG, Floor Ground, DB House, Hazarimal
Sonami Marg, Mumbai - 400001, India.
Email: anand [dot] thomas [at] db [dot] com
Landline: 022-71804501
Fax: 022-71804545
Nodal Officer: Kolhapur / Aurangabad / Pune
Ms. Radhika Apte
Vice President & Regional Head - West II
Address: Deutsche Bank AG, Floor Ground, Suprem, Main ITI Rd,
Opp Ozone, Pune - 411007, India. Email: radhika [dot] apte [at] db [dot] com
Landline: 020-71249010
Fax: 020-71249001
Nodal Officer: Ludhiana
Mr. Darpan Wadhwa
Area Head
Address: Deutsche Bank AG, Floor Ground, SCO 9-10, Green Park Avenue,
Canal Colony, Pakhowal
Road, Ludhiana - 141002, India.
Email: darpan [dot] wadhwa [at] db [dot] com
Landline: 0161-6624500
Fax: 0161-6624500
Nodal Officer: Moradabad
Mr. Lalit Pathak
Area Head
Address: Deutsche Bank, 8 km Mangupura, New Moradabad, Moradabad
- 244001, India.
Email: lalit [dot] pathak [at] db [dot] com
Landline: 0591-6544405
Nodal Officer: Ahmedabad
Mr. Rajeev Gupta
Area Head
Address: Deutsche Bank AG, 637, Gulbai Tekra, Off C.G.Road, Ahmedabad
- 380006, India.
Email: rajeev-s [dot] gupta [at] db [dot] com
Landline: 079-71015011
Fax: 079-71015060
Nodal Officer: Surat
Mr. Varun Shukla
Area Head
Address: 124, Rajmal Lakhichand Building, Ghod Dod Road, Surat
- 395007, India.
Email: varun [dot] shukla [at] db [dot] com
Landline: 0261-6647222
Fax: 0261-6647239
All India Banking Ombudsman
Form Centre
Customer Care Address
Deutsche Bank AG,
PO Box 9095,
Mumbai - 400 063.
Corporate Office
Deutsche Bank AG
Corporate Headquarters in India
Deutsche Bank House, Hazarimal Somani Marg
Fort, Mumbai 400 001,
India.
Tel: 022-66584600