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Dhani Loans and Services Customer Care No.
Organization:
Toll free Number(s):
0124-6555-555(Dhani Loans)
Website:
support [at] dhani [dot] com (Queries)
Frequently Asked Questions
Grievance Redressal
| Stages | Process |
|---|---|
| Ist Level | Customers Can Visit call or write to the nearest branch of DLSL Or Send Email : support [at] dhani [dot] com |
| IInd Level | If issue not resolved within 7 working days then customer can lodge a complaint through customer help line no. 0124-6555555 (8AM - 8PM) or Email : grievance [at] dhani [dot] com |
| IIIrd Level | If the complaint is not resolved satisfactorily within 15 working days, customer can contact principal nodal officer: Mr. Sanjeev Kashyap Chief Compliance Officer Dhani Loans and Services Limited Concept Tech Park Building, Plot No. 422 B, Udyog Vihar, Phase-4, Gurugram – 122016 Ph. 0124-6037111 Email: nodal [at] dhani [dot] com |
| IVth Level | If the complaint is not redressed satisfactorily within 30 days, the customer may lodge the complaint online through Portal Link The complaint may also be submitted through electronic or physical mode Email ID– crpc [at] rbi [dot] org [dot] in Postal Address : Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 Toll-free number: 14448 (for enquiry) |
Registered Office
1/1 E, First Floor,
East Patel Nagar,
New Delhi – 110008
Corporate Office
| Mumbai | One International Centre (Formerly IFC), Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013 |
|---|---|
| Gurugram | Concept Tech Park Building, Plot No. 422 B,Udyog Vihar, Phase -4, Gurugram – 122 016 |
| Gurugram | Indiabulls House, 448-451, Udyog Vihar, Phase V, Gurugram – 122 016 |