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Dhanlaxmi Bank Credit Cards Customer Care No. 044-4241 3000
Organization:
All India Number(s):
044-4241 3000 (Customer Support)
Website:
IVRS Menu
First selected your preferred language Language,
- Press 1: If you are an Existing customer
- Press 0: For loss of card and fraud reporting
- Press 1: For Account related information
- Press 2: For Credit card
- Press 3: For Loan
- Press 4: For General Information
-
Press 2: If you are a new customer
- After Press 2 Call Will Be Transfer To The Customer Care Executive
- customercare [at] dhanbank [dot] co [dot] in (Customer Support)
Important Links
Grievance Redressal
Level 1
- If customer have any complaint or query they can contact 1800 425 1747 or Email at customercare [at] dhanbank [dot] co [dot] in
Level 2
- If the response received is not your expectations you can contact your respective Regional Nodal Officers.
Nodal Officers for Grievance Redressal
| Sr No. | Office | Designation | Contact Number | Address | |
|---|---|---|---|---|---|
| 1 | Regional Office: North | Nodal Officer-Kolkata, Bhopal, Kanpur , New Delhi, Jaipur & Chandigarh | 9582228950 | rodelhi [at] dhanbank [dot] co [dot] in | Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005. |
| 2 | Regional Office: West | Nodal Officer-Maharashtra & Gujarat | 9619357088 | ro [dot] west [at] dhanbank [dot] co [dot] in | Dhanlaxmi Bank Ltd., Thirumallai House, Rd No: 29, Near Sion Hill Fort,Sion (East), Mumbai - 400022. |
| 3 | Regional Office, Hyderabad | Nodal Officer - Andhra Pradesh , Telangana & Karnataka | 8297203366 | hydoffice [at] dhanbank [dot] co [dot] in | Dhanlaxmi Bank Ltd. Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034 |
| 4 | Regional Office Tamil Nadu | Nodal Officer-Tamil Nadu | 8939703733 |
ro [dot] chennai [at] dhanbank [dot] co [dot] in | Dhanlaxmi Bank Ltd, Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002. |
| 5 | Corporate Office, Thrissur, Kerala | Nodal Officer-Kerala | 9539007125 | customer [dot] complaint [at] dhanbank [dot] co [dot] in | Dhanlaxmi Bank Ltd., Corporate Office, Punkunnam, Thrissur Kerala – 680002 |
Level 3
If you are not satisfied with the redressal of your complaint, kindly escalate to Corporate Office at customer [dot] complaint [at] dhanbank [dot] co [dot] in
- Principal Nodal Officer
General Manager
Dhanlaxmi Bank Ltd.
Corporate Office, Punkunnam, Thrissur Kerala - 680002
Tel No: 0487-7107151
Address
Dhanlaxmi Bank Ltd.
Dhanalakshmi Buildings
Naickanal, Thrissur - 680 001
Kerala
Phone : 0487-6617000
Fax : 0487-6617222