Digit Insurance Toll free No. 1800 103 4448

Organization: 

Toll free Number(s): 

1800 103 4448 (For Other Queries & Claims)

1800 258 5956 (For Motor Insurance Claims)

1800-258-4242 (For Health Insurance Claims)

All India Number(s): 

080-4624 0900 (Customer Support)

70260 61234 (WhatsApp Support No.)

+91-730347 0000 (For International Travel Insurance Claims)

Website: 

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Important Links

Nodal Officers

Location Name Email
West Bengal, Odissa and North India Mr. Ashwani Chouhan ashwani [dot] chouhan [at] godigit [dot] com
Jharkhand and Chhattisgarh Mr. Soumya Banik soumya [dot] banik [at] godigit [dot] com
Andhra Pradesh Mr. Harapradeep hara [dot] pradeep [at] godigit [dot] com
Telangana Mr. Adish Kanna adish [dot] kanna [at] godigit [dot] com
Karnataka Mr. Shivayogi Bableswar shivayogi [dot] bableshwar [at] godigit [dot] com
Tamilnadu and Andaman Mr. Sivaramakrishnan sivaramakrishnan [dot] n [at] godigit [dot] com
Kerala Mr. Sasi Jayaram sasi [dot] jayaram [at] godigit [dot] com
Bihar Mr. Rounak Kumar
Mr. Praveen Kumar Sinha
rounak [dot] kumar [at] godigit [dot] com
praveen [dot] sinha [at] godigit [dot] com
Delhi/NCR Mr. Sowrin Mandal sowrin [dot] mandal [at] godigit [dot] com
ROMG Mr. Sushant Mhatre sushant [dot] mhatre [at] godigit [dot] com
Mumbai Mr. Yogesh Yarde yogesh [dot] yarde [at] godigit [dot] com
Uttar Pradesh Mr. Rahul Tripathi rahul [dot] tripathi [at] godigit [dot] com
Uttarakhand Mr. Sudhir Tiwari sudhir [dot] tiwari [at] godigit [dot] com
Punjab, Haryana, J&K Mr. Hartej hartej [dot] singh [at] godigit [dot] com
Rajasthan/Madhya Pradesh Mr. Vipin Tyagi vipin [dot] tyagi [at] godigit [dot] com
Gujarat Mr. Kamil Malik kamil [dot] malik [at] godigit [dot] com

For more information please read.

GRO Contact Details

Sr No. Location Name of the
Grievance Officer
Address
1 Vishakapatnam Jami Prasanth Kumar 3rd Floor, Pydah Chambers,
VIP Road, Siripuram,
Vishakhapatnam- 530003
2 Delhi Vishnu Sharma 5th Floor, B Wing, IFCI
Tower, 61, Nehru
Place, Delhi - 110019.
3 Panji Amey Anil Naik No. 719, House No.
1/311/111, 7th floor,
Gera Imperium Grand,
Patto Plaza, Panaji, Goa-403001
4 Ahmedabad Jitendra Satani 10th Floor, 1001-1002,
Ratnakar Nine Square,
Near Kesav Bagh Party
Plot, Vastrapur,
Ahmedabad 380015
5 Gurugram Vishnu Sharma 1st Floor, Vatika City
Point , Sector-25,
Mehrauli Gurgaon Road,
Gurgaon, Haryana 122002
6 Jammu Ajit Mehra Hall No.116, 1st Floor,
B1 North Block, Bahu
Plaza, Jammu, Jammu
and Kashmir - 180004
7 Ranchi Swami Nandan Prasad "Citadel", 3rd floor, Plot
No. 1204, Sub Plot No.
1204/A ,Main Road
(Ranchi-Chaibasa Road),
Near Sujata Chowk, P.
S. Lower Bazar, Thana,
No. 210, Ranchi,
Jharkhand- 834001
8 Bengaluru Praveen Bhat Atlantis No 95, 4th B
Cross Road, 5th Block
Koramangala Industrial
layout Bangalore 560095
9 Pune Ajitpal Jandoo

1st to 6th Floor, Ananta
One (AR One), Pride
Hotel Lane, Narveer
Tanaji Wadi, City Survey
No. 1579, (Bhamburda)
Shivajinagar, Pune 411005

10 Mumbai Akshaykumar Vinod Gupta 13th floor, Godrej Colesium,
628A/2, Kurla Village,
Lokmanya Pan Bazar,
Behind Everand Nagar,
Sion, Mumbai 400022
11 Jalandhar Gaurav Beri Shop No 3, New Rajinder
Nagar, Jalandhar city,
Jalandhar 144001
12 Chennai Gedela Shanmuga Rao No 528, Old no.559, Anna
Salai, Above Skoda
Showroom, Teynampet,
Chennai - 600 018
13 Hyderabad N Arun Kumar Unit No: 419 & 421, 4th
Floor, Block 3, White
House, Kundanbagh,
Begumpet, Hyderabad
-500016, Telangana
14 Kolkata Manab Bhattacharjee Ground Floor, Block C,
Apeejay House, 15 Park
Street, Kolkatta 700016
15 Guwahati Kakolee Das Ground Floor, Bora Service
by lane, Behind Bora Service
Station Petrol Pump, GS
road Ulbari, Guwahati - 781007
16 Jaipur Lokesh Kumar Sharma Office No. 701, Manglam
Ambition Mall, Near
Agrasen Circle, C-Scheme,
Jaipur 302001
17 Dehradun Anand Prasad

3rd Floor, Sochil Tower,
Curzon Road, Dehradun,

Uttarkhand

18 Patna Neelmani Office No. 509, Patna One
Mall, Near Dak Bunglow
Chowk, Patna, Bihar, 800001
19 Baroda Raval Keyur Amulkumar GOLDEN ICON, Opp
BSNL,Bird circle,Vadodara 390007
20 Surat Kevalkumar Sukhabhai Patel Zenon, Near Kiren Motors,
Opp Unique Hospital,
Besides Opera House,
Off Ring Road, Surat 395002
21 Rajkot Thakar Rushi Bhaishankar 202, aakruti Biz hub,
Near Raiya Telephone
exchange,Ring road, Rajkot, 360007
22 Nasik Akash Krushnarao Patil Office No. 301, 3rd
Floor, B Square
Apartment, Nashik 422005
23 Vijayawada Satyanarayana Raju Tirumalaraju Second floor, "ABR
COMPLEX" Complex,
Gurunanak Nagar Road,
Vijayawada, 520008
24 Lucknow Rishabh Srivastava 5th floor, Halwasiyas Commerce
House, 11 Mahatma Gandhi
Marg, Hazratganj, Lucknow,
Uttar Pradesh 226001
25 Bhubaneswar Sangram Das Anuj Times Square, Plot
No. 361, 3rd Floor
(Road side), Rupali
Square, Janpath
Saheed Nagar, Bhubaneswar 751007
26 Coimbatore Manjunathan K Srivari Srimanth, 3rd Floor,
Door No. 1045, Avinashi
Road, Coimbatore, 641018
27 Kochi Bineesh P B 7th Floor, Alapatt Heritage
Building, MG Road, Kochi, 682035
28 Port Blair Bisal Shakti 1st Floor, Sakthi Group
Building, Quarry Hill,
Besides Tamizhar
Sangam, MA Road,
Port Blair, 744101
29 Jamshedpur Shikha Kumari Vishwakarma Fairdeal Complex, 1st
Floor, Opp Ram Mandir,
Main Road, Bistupur,
Jamshedpur, Jharkhand, 831001
30 Bhuj Shah Ronak Bhagat Complex, 1st
Floor, Lal Tekri,
Bhuj – Kuchchh, 370001
31 Mehsana Jainam Rakeshkumar Shah Office no 201, 202,
203, 204, S9 Building,
2nd Floor, Mehsana -
Ahmedabad Highway,
Mehsana – 384001.
32 Srinagar Danish Shafi Hazari First Floor, Sonwar,
Behind Wheels Automobiles,
Near SBI Bank, Srinagar 190004
33 Anand Pandya Hardik Jitendrakumar 4th Floor, Above Axis
Bank, Satyam Chambers,
Amul Dairy Road,
Anand – 388 001 Gujarat
34 Bharuch Pitit Adnan Taiyabali 301/302, Nexus Business
Hub, Mojampur, Bharuch 392001
35 Vapi Sweta Chaitanbhai Behera

TA1, Third Floor, solitaire
business centre, Opp
DCB Bank, Silvassa
Road, Vapi, Dist-
Valsad – 396191 Gujarat

36 Aurangabad Pravin Bhausaheb Magar 1st Floor, Alaknanda,
Adalat Road, Aurangabad,
Maharashtra - 431001
37 Kolhapur Pritam Pradip Shah Office No 402, Emerald
Corner, C.S. No. 1224-C
, Plot No 51-A, E Ward,
Rajarampuri, Kolhapur 416008
38 Ludhiana Prem Chand B - 20, 3324 / 3325, Zone
D, Gurdev Nagar, Ferozepur
Road, Ludhiana - 141001
39 Chandigarh Gaurav Beri The HIVE Co-working &
Business Centre, Plot
Number 191, Industrial
Area Phase II, Chandigarh 160 002
40 Bangalore (Retail) M Vinaya Kumar Consulate I, Number 1,
Richmond Road, Bangalore – 560025
41 Delhi (West) Rakesh Singh Rawat B1/638 A, 2nd Floor
, Janakpuri, New Delhi,
Delhi 110058
42 Nagpur Ashwadip Jiwane The Edge, 4th Floor,
WHC Road, Above
Equitas Bank, Shankar
Nagar, Nagpur 440010
43 Ahmednagar Vaishali Lokhande Office No. 301, 3rd floor,
Kalika Pride Building,
Lal Taki Road, Amhednagar, 414001
44 Siliguri Gautam Biswas Khokan Motor Building
, 1st Floor, Church Road,
Siliguri, 734 001, Dist. Darjeeling
45 Durgapur Samarjit Samanta 1st Floor at "CROSSPACE"
, Plot No – C-51, J.L. No -74
, Gandhi More, City Centre,
Durgapur – 713216, West Bengal
46 Mumbai - Andheri Sachin Rajaram Parte Office No 314, The Summit
Business Bay, Off Andheri
Kurla Road, Opp PVR
Cinema, Andheri (East),
Mumbai – 400093
47 Raipur Ashwadip Ashok Jiwane

C-246/6, Near Sant Gyaneshwar
School, Vallabh Nagar,
Raipur 492001 Chhattisgarh

48 Indore Ashwadip Ashok Jiwane Unit No 203, 2nd Floor,
Princes Business Skypark,
Block No 22-24, Scheme
No 54, PU- 3 Commercial,
Opp. Orbit Mall, A.B. Road, I
ndore 452001, Madhya Pradesh

Grievance Redressal

Level 1

Registration of complaint:
a)You can raised your complaint by calling on toll free numbers You can also email your grievances / complaints to the dedicated e-mail id or you can lodge complaint online on official website.

Level 2

In case, you are not satisfied with the decision/resolution or have not received any response within 15 days, you may escalate to Grievance Redressal Officer at:
Address: Atlantis, 95,
4th B Cross Road, Koramangala
Industrial Layout, 5th Block,
Bengaluru 560095.
Email:  grievance [at] godigit [dot] com

Level 3

If not satisfied with resolution provided by the Grievance Redressal Officer,you may contact the Insurance Ombudsman.

Contact an Ombudsman

Council for Insurance Ombudsmen,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
E-mail: inscoun [at] cioins [dot] co [dot] in
Mumbai - 400054. Register Complaint Online

List of Ombudsmen

Location Name Contact No. / Email Jurisdiction of Office Address
(Office of the Insurance Ombudsman)
Ahmedabad  Shri Kuldip Singh 079-25501201
079-25501202
079-25501205
079-25501206
Email: bimalokpal [dot] ahmedabad [at] gbic [dot] co [dot] in
Gujarat, Dadra & Nagar Haveli,
Daman and Diu.
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
Ahmedabad – 380 001.
Bengaluru Smt. Neerja Shah 080-26652048
080-26652049
Email: bimalokpal [dot] bengaluru [at] ecoi [dot] co [dot] in
Karnataka Jeevan Soudha Building, PID No.
57-27-N-19 Ground Floor, 19/19,
24th Main Road, JP Nagar, 1st
Phase, Bengaluru – 560 078.

Bhopal Shri Guru Saran Shrivastava 0755-2769201
0755-2769202
Fax: 0755-2769203
Email: bimalokpal [dot] bhopal [at] gbic [dot] co [dot] in
Madhya Pradesh, Chattisgarh Janak Vihar Complex, 2nd Floor, 6,
Malviya Nagar, Opp. Airtel Office,
Near New Market, Bhopal 462 003
Bhubaneshwar Shri;Suresh Chandra Panda

0674-2596461
0674-2596455
Fax: 0674-2596429
Email: bimalokpal [dot] bhubaneswar [at] gbic [dot] co [dot] in

Orissa 62, Forest park, Bhubneshwar 751 009.
Chandigarh Dr. Dinesh Kumar Verma 0172-2706196
0172-2706468
Fax: 0172-2708274
Email: bimalokpal [dot] chandigarh [at] gbic [dot] co [dot] in
Punjab, Haryana, Himachal Pradesh,
Jammu & Kashmir, Chandigarh.
S.C.O. No. 101/102/103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh 160 017.
Chennai Shri M. Vasantha Krishna 044-24333668
044-24335284
Fax: 044-24333664
Email: bimalokpal [dot] chennai [at] gbic [dot] co [dot] in
Tamil Nadu, Pondicherry Town and
Karaikal (which are part of Pondicherry).
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
Chennai 600 018.
Delhi Shri Sudhir Krishna 011-23239633
011-23237532
Fax: 011-23230858
Email: bimalokpal [dot] delhi [at] gbic [dot] co [dot] in
Delhi. 2/2 A, Universal Insurance Building,
Asaf Ali Road, New Delhi 110 002.
Guwahati Shri Kiriti .B. Saha 0361-2132204
0361-2132205
Fax: 0361-2732937
Email: bimalokpal [dot] guwahati [at] gbic [dot] co [dot] in
Assam, Meghalaya, Manipur, Mizoram,
Arunachal Pradesh, Nagaland and Tripura.
Jeevan Nivesh, 5th Floor, Nr. Panbazar over
bridge, S.S.Road, Guwahati 781 001.
Hyderabad Shri I. Suresh Babu 040-65504123
040-23312122
Fax: 040-23376599
Email: bimalokpal [dot] hyderabad [at] gbic [dot] co [dot] in
Andhra Pradesh, Telangana, Yanam and
part of Territory of Pondicherry
6-2-46,
1st floor, “Moin Court”, Lane Opp. Saleem
Function Palace, A. C. Guards, LakdiKa-
Pool, Hyderabad 500 004.
Jaipur Smt. Sandhya Baliga 0141-2740363
Email: bimalokpal [dot] jaipur [at] gbic [dot] co [dot] in
Rajasthan. Jeevan
Nidhi – II Bldg., Gr. Floor, Bhawani Singh
Marg, Jaipur 302 005.
Ernakulam Ms. Poonam Bodra 0484-2358759
0484-2359338
Fax: 0484-2359336
Email: bimalokpal [dot] ernakulam [at] gbic [dot] co [dot] in
Kerala, Lakshadweep, Mahe-a part of Pondicherry 2nd Floor,
Pulinat Bldg., Opp. Cochin Shipyard, M. G.
Road, Ernakulam 682 015.
Kolkata Shri P. K. Rath 033-22124339
033-22124340
Fax : 033-22124341
Email: bimalokpal [dot] kolkata [at] gbic [dot] co [dot] in
West Bengal, Sikkim, Andaman & Nicobar Islands Hindustan
Bldg. Annexe, 4th Floor, 4, C.R. Avenue
, Kolkata 700 072
Lucknow Shri Justice Anil Kumar Srivastava 0522-2231330
0522-2231331
Fax: 0522-2231310
Email: bimalokpal [dot] lucknow [at] gbic [dot] co [dot] in
Districts of Uttar Pradesh: Laitpur, Jhansi,
Mahoba, Hamirpur, Banda, Chitrakoot,
Allahabad, Mirzapur, Sonbhabdra, Fatehpur,
Pratapgarh, Jaunpur,Varanasi, Gazipur,
Jalaun, Kanpur, Lucknow, Unnao, Sitapur,
Lakhimpur, Bahraich, Barabanki, Raebareli,
Sravasti, Gonda, Faizabad, Amethi, Kaushambi,
Balrampur, Basti, Ambedkarnagar, Sultanpur,
Maharajgang, Santkabirnagar, Azamgarh,
Kushinagar, Gorkhpur, Deoria, Mau,
Ghazipur, Chandauli, Ballia, Sidharathnagar.
6th Floor,
Jeevan Bhawan, Phase-II, Nawal Kishore Road,
Hazratganj, Lucknow 226 001.
Mumbai Shri Milind A. Kharat 022-26106552
022-26106960
Fax: 022-26106052
Email: bimalokpal [dot] mumbai [at] gbic [dot] co [dot] in
Goa, Mumbai Metropolitan Region excluding
Navi Mumbai & Thane
3rd Floor,
Jeevan Seva Annexe, S. V. Road, Santacruz
(W), Mumbai - 400 054.
Patna Shri Chandra Shekhar Prasad 0612-2680952
Email: bimalokpal [dot] patna [at] gbic [dot] co [dot] in
Bihar, Jharkhand. 1st Floor,
Kalpana Arcade Building, Bazar Samiti Road,
Bahadurpur, Patna 800 006.
Noida Shri N. K. Singh 0120-2514250
0120-2514252
0120-2514253
Email: bimalokpal [dot] noida [at] gbic [dot] co [dot] in
State of Uttaranchal and the following
Districts of Uttar Pradesh:Agra, Aligarh,
Bagpat, Bareilly, Bijnor, Budaun,
Bulandshehar, Etah, Kanooj, Mainpuri,
Mathura, Meerut, Moradabad, Muzaffarnagar,
Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad,
Gautambodhanagar, Ghaziabad, Hardoi,
Shahjahanpur, Hapur, Shamli, Rampur,
Kashganj, Sambhal, Amroha, Hathras,
Kanshiramnagar, Saharanpur.
Bhagwan
Sahai Palace 4th Floor, Main Road,Naya Bans,
Sector 15, Distt: Gautam Buddh Nagar, U.P 201 301.
Pune N/A 020-41312555
Email: bimalokpal [dot] pune [at] gbic [dot] co [dot] in
Maharashtra, Area of Navi Mumbai and
Thane excluding Mumbai Metropolitan Region.
Jeevan Darshan
Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C.
Kelkar Road, Narayan Peth, Pune 411 030.

Registered Office

1st to 6th Floor, Ananta One
(AR One), Pride Hotel Lane,
Narveer Tanaji Wadi, City
Survey No. 1579, (Bhamburda)
Shivajinagar, Pune - 411005

Corporate Address

Atlantis, 95, 4th B Cross Road
Koramangala Industrial Layout
5th Block, Bengaluru 560095

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