Menu
Dr. Reddy's Laboratories Toll Free No. 1800 425 0014
Toll free Number(s):
1800 425 0014 (Monday - Friday, 8:00 am to 6:0 pm)
1800 233 9126 (Hair loss assistance)
All India Number(s):
54646 (SMS 'ASSIST' for Hair loss assistance)
Website:
- customerservices [at] drreddys [dot] com (Customer Support)
Important Links
Plants Locations
| Location | Contact No. | Address |
|---|---|---|
| API Hyderabad Plant 1 | 8458283200 | Plot No. 137 & 138 IDA Bollaram, Jinnaram Manglobaladddal Medak District Telangana, 502 325. |
| API Hyderabad Plant 2 | N/A | Chemical Technical operations, Unit - II, Plot No. 1, 75A, 75B, 105, 110, 111 & 112, Sri Venkateswara Co-operative Industrial Estate, Bollaram, Jinnaram (Mandal),Sangareddy District, Telangana, India, Pin Code: - 502325. |
| API Hyderabad 3 | 8458283700 | Plot No. 116, 116A & 126C & SY No. 157 IDA Bollaram, Jinnaram Mandal Medak District Telangana 502 325. |
| API Nalgonda Plant | 8689253150 | Peddadevulapally Tripuraram Mandal Nalgonda District Telangana 508 207. |
| API Srikakulam Plant | 8942288131 | IDA Pydibheemavaram Ransthal Mandal Srikakulam District Andhra Pradesh 532409. |
| API Srikakulam Plant (SEZ) |
8942304141 | Sector No. 28 & 34 Devunipalavalasa Village Ranastalam Mandal Srikakulam District Andhra Pradesh 532 409. |
| Formulations Hyderabad Plant 1 |
8458279669 | Plot No. 146 IDA Bollaram, Jinnaram Mandal Medak District Telangana 502 320. |
| Formulations Hyderabad Plant 2 |
040-44642200 | S Y No. 42, 45, 46 & 54 Bachupally, Qutubullapur Mandal Ranga Reddy District Telangana, 500090. |
| Formulations Hyderabad Plant 3 |
040-44643440 | S Y No. 41 Bachupally, Qutubullapur Mandal Ranga Reddy District Telangana 500090. |
| Formulations Baddi Plant 1 | 01795-56001 | Khol, Nalagarh
Solan District, Nalagarh Road Baddi, Himachal Pradesh 173 205. |
| Formulations Baddi Plant 2 | 01795-650761 | Village Mauja Thana
Nalagarh Baddi Road, Baddi, Solan District Himachal Pradesh 173 205. |
| Formulations Vizag SEZ Plant 1 |
8913013400 | Plot No. P1-P9, Phase III
Duvvada, VSEZ, Visakapatanam Andhra Pradesh 530 046. |
| Formulations Vizag SEZ Plant 2 |
Plot No. Q1 to Q5, Phase III
Duvvada, VSEZ, Visakhapatnam Andhra Pradesh 530 046. |
|
| Formulations Srikakulam SEZ Plant |
8942200046 | Sector No. 9-13 & 17-20
Devunipalavalasa Village Ranastalam Mandal Srikakulam District Andhra Pradesh 532 409. |
| Formulations Srikakulam SEZ Plant Unit II |
8942304300 | |
| Biologics | N/A | Survey No. 47, Bachupally Village
Qutubullapur Mandal, Ranga Reddy District Andhra Pradesh 500090. |
| Integrated Product Development Organization (IPDO) |
040-44346200 | Bachupally Village
Qutubullapur Mandal
Ranga Reddy District Telangana 500 123. |
| IPDO, Bangalore | 080-71025444 | 39-40, KIADB Industrial Area
Electronic City Phase II, Hosur Road, Bangalore 560 100. |
| Aurigene Discovery Technologies Limited |
N/A | 39-40, KIADB Industrial Area
Electronic City Phase II, Hosur Road, Bangalore 560 100. |
| ADTL, Hyderabad/ Technology Development Center I |
N/A | Bollaram Road, Miyapur Hyderabad 500 049. |
| Technology Development Center II |
040-23095272 | Plot 31A IDA, Jeedimetla Hyderabad 500 050 |
Medical Information (Global)
| Country | Contact No. | Service Hours (Local Time) |
|---|---|---|
| Australia | +49 821 748 810 |
Monday - Thursday, 8am - 5pm, Friday 8pm - 2pm |
| Belgium | +32 8007 9642 | Monday - Friday, 9am - 5pm |
| Czech Republic | +42 023 409 7564 | Monday - Friday, 9am - 5pm |
| Canada | +1 855 845 1739 | 9am - 5pm, Eastern Time |
| China | +86 10 8559 7631 | 9am - 6pm, CCT +08:00 |
| Finnland | +35 8942411464 | Monday - Friday, 9am - 3pm |
| France | +1 85 781 734 |
Monday - Friday 9am - 1pm & 2am - 6pm |
| Germany - betapharm | +49 8217 4881/ +49 8217 4880 |
Monday - Thursday 8am - 5pm, Friday 8am - 2pm |
| Ireland | + 35 381 802 1040 | Monday - Friday, 9am - 5pm |
| Italy | +39 027 428 1364 +39 392 603 8707 (24/7) |
Monday - Friday 9am to 1pm & 2am - 6pm |
| Netherlands | + 31 850 644 933 | Monday - Friday, 9am - 5pm |
| New Zealand | +64 9238 3447 |
7:30am - 9pm, New Zealand Time |
| Romania | +40 212 240 246 |
9am - 6pm |
| Russia | +7 495 783 2901/ +7 495 795 3939 |
9am - 6pm, Moscow Time |
| Portugal | +35 130 450 2435 | Monday - Friday, 9am - 5pm |
| Slovakia | +42 123 332 2986 |
Monday - Friday, 9am - 5pm |
| Spain | +093 355 4916 |
Monday - Friday, 9am - 5pm |
| South Africa | +27 113 242 100 |
Monday - Friday, 8am - 5pm |
| Sweden | +46 812 400 529 | Monday - Friday, 9am - 3pm |
| Ukraine | +38 044 207 5197/ +38 044 207 5198 Fax: +38 044 075 196 |
Eastern Europe Summer Time zone |
| United Kingdom | 017 4882 8873 |
9am - 5pm |
| United States | +1 888 375 3784 (1 888-DRL DRUG) |
Mondays - Friday, 8am - 10pm, Eastern Time |
| United States - Promius Pharma | +1 888 966 8766 |
Monday - Friday 9am -7pm Eastern Time |
Customer Service Cell
To report an adverse event (side effect)
Dr. Reddy's Laboratories Limited
Fourth Floor, #7-1-27, Ameerpet
Hyderabad – 500 016
Telangana, India.
Corporate Office
Dr. Reddy's Laboratories Ltd.
8-2-337, Road No. 3,
Banjara Hills, Hyderabad
Telangana 500034, India
040-4900 2900