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Equitas Small Finance Bank Customer Care No. 1800 103 1222
Organization:
Toll free Number(s):
1800 103 1222 (For Branch Banking)
1800 103 2977 (For Loans)
All India Number(s):
044-4299 5000 (Customer Support)
044-3089 8017 (CFC for NEFT / RTGS)
81224 83766 (For WhatsApp Support)
888 00 36666 (Missed call no. for account opening)
Website:
IVRS Menu: 1800 103 1222
- Press 1 : If you are an existing customer.
- Press 2 : If you are not a customer.
Emails
- customerservice [at] equitasbank [dot] com (Customer Care)
- rtgs-cell [at] equitasbank [dot] com (NEFT / RTGS)
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Important Links
Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you can contact to the Branch Manager / Branch Operations Manager by call at Toll Free No.: 18001031222 or email at customerservice [at] equitasbank [dot] com.
- You can also fill this Grievance Form to registered your complaint/feedback.
Level 2
- If you are not satisfied by the resolution provided in level 1 within a period of 7 working days, then you can contact to the Nodal Officer.
Name: Smitha Kumar
Contact No.: 044-40048570
Email: nodalofficer [at] equitasbank [dot] com
Address: Equitas Small Finance Bank 4th Floor #769,
Spencers Plaza Mall, Anna Salai, Chennai - 600002
Level 3
- If you didn't receive any response within a period of 7 working days, or if you are not satisfied by the resolution provided in level 2, then you can contact to the Principal Nodal Officer .
Name: Dheeraj Mohan
Contact No.: 044-40048560
Email: pno [at] equitasbank [dot] com
Address: Equitas Small Finance Bank 4th Floor #769,
Spencers Plaza Mall, Anna Salai, Chennai - 600002
Level 4
- If you are still not satisfied with the resolution provided in above levels, then you can lodge your complaint through Banking Ombudsman .
Form Centre
Head Office
Equitas Small Finance Bank Ltd. Phase II,
4th Floor, Spencer Plaza, No. 769,
Anna Salai, Chennai - 600 002