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Fi Money Customer Care No. 080-4748 5490
All India Number(s):
080-4748 5490 (Customer Support)
Website:
- help [at] fi [dot] care (Customer Support)
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Important Link
Complaint Procedure
Level 1 :
- You can contact Fi money customer care at 080-47485490 or email at help [at] fi [dot] care.
- If you are Fi user, than you can message through the in-app chat feature.
- You can send the complaint in office address:
Epifi Technologies Private Limited
6Th Floor, Plot No.9, Salarpuria Sattva Knowledge Court,
Survery No.77, Doddanakundi, Bengaluru, Bengaluru Urban,
Karnataka, 560048.
Level 2 :
- You can directly contact banking partner through this email id at support [at] federalbank [dot] co [dot] in or contact Principal Nodal Officers:
| List of Zonal Officers for Grievance Redressal | |||||||
|---|---|---|---|---|---|---|---|
| S.No. | Zone | Name of the Zonal officer |
Designation | Telephone | Fax | Address | |
| 1 | Bangalore | Dileep B | Senior Vice President & Zonal Head |
080-22110054 | bgrr [at] federalbank [dot] co [dot] in | 080-22110052 | The Federal Bank Ltd, Zonal office1st Floor, Halcyon Complex, No.9,St. Marks Road, Bangalore, Karanataka, PIN -560001 |
| 2 | Chennai | Eqbal Manoj | Senior Vice President& Zonal Head |
044-28587516 | mdsr [at] federalbank [dot] co [dot] in | 044-28588816 | The Federal Bank Ltd, Zonal OfficeBhattad Tower, Ist Floor, 30, West Cott Road, Royapettah, Chennai, Tamil Nadu,PIN -600 014 |
| 3 | Ernakulam | Kuriakose Conil | Senior Vice President & Zonal Head |
0484-2201177 | ekmr [at] federalbank [dot] co [dot] in | 0484-2385528 | The Federal Bank Ltd, Zonal Office, 6th Floor, Federal Towers, Marine Drive, Ernakulam, Kerala,PIN-682 031 |
| 4 | Kolkata | Sabu R S | Vice President & Zonal Head |
033-68151265/ 033- 68151252 |
calg [at] federalbank [dot] co [dot] in | 033-22830842 | The Federal Bank Limited, Zonal Office, Kolkata,91/A/1, Avani Signature, Park Street, Kolkata 700016,West Bengal |
| 5 | Kottayam | Binoy Augustine | Senior Vice President & Zonal Head |
0481-2302329 | ktmr [at] federalbank [dot] co [dot] in | 0481-2302329 | The Federal Bank Ltd, Zonal Office, Mar Makil Centenary Memorial Building, S H Mount P O, Kottayam, Kerala, PIN - 686006 |
| 6 | Kozhikode | Regi C V | Vice President & Zonal Head |
0495-2709600 | kkdr [at] federalbank [dot] co [dot] in | 0495-2744575 | The Federal Bank Ltd, 2nd Floor,Federal Towers, 27/97G, MavoorRoad, Kozhikode, Kerala, PIN - 673016 |
| 7 | Mumbai | Mahesh R | Senior Vice President & Zonal Head |
022-26566702 | bbyg [at] federalbank [dot] co [dot] in | 022-26506922 | The Federal Bank Ltd, Zonal Office, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex, Bandra (East), Mumbai, MaharastraPIN-400 051 |
| 8 | NewDelhi | Sasidharan C M | Vice President & Zonal Head |
011-40733918 | ndlr [at] federalbank [dot] co [dot] in | 011-25881075 | The Federal Bank Ltd, Zonal Office, |
| 9 | Thiruvananthapuram | Renji Alex | Senior Vice President & Zonal Head |
0471-2780657 | tvmr [at] federalbank [dot] co [dot] in | 0471-2330485 | The Federal Bank Ltd, Zonal Office, Federal towers Thiruvanathapuram,Kerala-695 001 |
Level 3 :
- In case you are not satisfy from the grievance redressal or if your query isn't resolved within 30 days,
than you can contact the Banking Ombudsman.
Address
Epifi Technologies Private Limited,
No.293, Indiqube Gamma, 154/172,
Outer Ring Road, Kadubeesanahalli,
Bengaluru, Karnataka 560103