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Fino Payment Bank Customer Care No. 022-6868 1414
Organization:
All India Number(s):
022-6868 1414 (Customer Support, 9am to 7pm)
78777 88977 (Missed Call Support)
022-6868 1234 (Merchant Helpdesk)
Website:
IVRS Menu For 022-6868 1414
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- Press 1 : If You Are Fino Payment Bank Customer
- Please Enter Your Registered Mobile No.
- Press 2 : If You Are Fino Payment Bank Merchant Or Business Partner.
- Press 3 : If You Wnat To Become Fino Payment Bank Custmoer
- Press 1: To Become Fino Payment Bank Merchant Or Business Partner.
- Press 2: To Open a Saving And Current Account.
- Press 3: Inquiry On Fino Payment Bank Any Other Product.
- Press 4 : If You Are Calling form Law Enforcement Agency.
Emails
- customercare [at] finobank [dot] com (For general queries)
- care [at] finobank [dot] com (Merchant helpdesk)
- reportfraud [at] finobank [dot] com (To report fraud)
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Important Links
SMS Service
Send SMS to 7022075566
* Send sms from your registered mobile number
| Services | Keywards |
|---|---|
| For blocking account and hot listing debit card | SMS <CARDBLOCK> |
| To open a bank account or to avail other services | SMS 'FPB |
| For applying Debit Freeze on your account | SMS <FRAUD> |
Grievance Redressal
Level 1
- For any complain and issue customer can contact customer care no. 022-68681414 and Email customercare [at] finobank [dot] com.
Level 2
- Incase the complaint is not responded or the customer is not satisfied, the customer can contact nodalofficer [at] finobank [dot] com
Level 3
- If the customer is still not satisfied with the responses, then customer can contact the Principal Nodal Officer by Email principalnodalofficer [at] finobank [dot] com or contact no 022-71047270.
Level 4
- After having Steps 1, 2 and 3 if your issue still remains unresolved or in case you have not received response within 30 days of lodging a complaint, you may Contact the Banking Ombudsman.
Registered Office
Fino Payments Bank Limited
Mindspace Juinagar, Plot No Gen 2/1/F,
Tower 1, 8th Floor, TTC Industrial Area,
MIDC Shirwane, Juinagar,Navi
Mumbai - 400 706
Telephone No: 022-71047000