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Finzy Customer Care No. 9341 300 300
All India Number(s):
9341 300 300 (For Contact Support)
9513 330 562 (For Complaint/Grievance)
Website:
IVRS Menu: 9341 300 300
- Press 1- If you are an existing Investor
- Press 2- If you are an existing borrower
- Press 3- If you are a new customer
- Press 4- For Partnership
Emails
- support [at] finzy [dot] com (For General Query)
- grievances [at] finzy [dot] com (For Grievance)
Important Links
Grievance Redressal Procedure
Level 1 :
- If you have any query/complaint , then you can contact to the Complaint Officers:
Contact No.: 9341300300 (10am-6pm , Mon-Sat)
Email : support [at] finzy [dot] com
Address : Bridge Fintech Solutions Private Limited,
1st Floor,BMTC Complex,Kuvempu Nagar, Stage 2,
BTM Layout, Bengaluru, Karnataka, 560068
Level 2 :
- If your complaint is not solved within given period of 14 business days, then you can contact to the Chief Nodal Officer:
Contact No.: 9513330562
Email : grievances [at] finzy [dot] com - Your complaint will be heard with a period of 14 business days.
Level 3 :
- If you are not satisfied by the solution provided by the Chief Nodal Officer in level 2 or if you doesn't receive any response within 15 days , then you can contact to the Consumer Education and Protection Department.
Address : Chief General Manager Reserve Bank of India,
1 st Floor, Amar Building Sir P.M. Road, Mumbai - 400001. - You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman.
Office Addresses
| Sr.No. | Office Name | Address |
|---|---|---|
| 1 | Registered Office | L And T Crescent Bay, T5 2002, Jerbai Wadia Road, Parel, Mumbai 400 012 |
| 2 | Corporate Office | 1st Floor,BMTC Complex,Kuvempu Nagar, Stage 2, BTM Layout, Bengaluru, Karnataka, 560068 |