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Fisdom Mutual Fund Customer Care No. 96425 96425

24 Oct, 2024 03:10 PM

Organization:

fisdom.com

All India Number(s):

96425 96425 (For Contact, Mon-Sat, 8:30am-5:30pm)

78298 86666 (For WhatsApp Support, Mon-Sat, 10am-5:30pm)

Website:

Check Official Website

Email

ask [at] fisdom [dot] com (For Customer Query)

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Important Link

Frequently Asked Questions

Grievance Redressal Procedure

Level 1

If you have any query/complaint, then you can contact at 9642596425 (Mon-Sat, 8:30am to 5:30pm) and you can also contact at Whatsapp 7829886666 (Mon-Sat, 10am to 5:30pm) and this email at ask [at] fisdom [dot] com.
For your query you can approach to help desk via the ''Help'' tab in Fisdom Mobile Application.
You can also mail at this Address:
Finwizard Technology Private Limited,
Queens Paradise, 1st Floor, Curve Road
Shivajinagar,Karnataka, Bangalore-560052

Level 2

If your query is not solved within a period of 15 days, and you are not satisfied by the resolution then you can contact to the Grievance Redressal Officers given below :

Sr.No.	Position	Designation	Contact No./Email	Address
1	Chief Grievance Redressal Officer	Head of Operations	9819718508, grievances [at] fisdom [dot] com	Queens Paradise, 16/1, Curve Road Shivajinagar, Bangalore-560001
2	Grievance Redressal Officer	Manager	9819078871	Queens Paradise, 16/1, Curve RoadShivajinagar, Bangalore-560001

Level 3

For your unressolved queries/complaints, you can also contact to the Oficers For Handling Complaints:

Sr.No.	Designation	Operational / Working Hours	Contact No.	Email	Address
1	Assistant Manager, Customer Experience	Monday to Saturday 8.45 am to 7 pm (2nd And4th Saturday is non-working)	9642596425	zaiba [dot] begum [at] fisdom [dot] com	1st Floor, Queen Paradise, Curve Road, Shivaji Nagar, Bangalore 560 051 Karnataka.
2	Head, Customer Experience	Monday to Saturday 8.45 am to 7 pm (2nd And4th Saturday is non-working)	7506066873	sagar [dot] parekh [at] fisdom [dot] com	1st Floor, Queen Paradise, Curve Road, Shivaji Nagar, Bangalore 560 051 Karnataka.
3	Compliance Officer	Monday to Friday 9.30 am to 6.30 pm	8951949507	broking [dot] compliance [at] fisdom [dot] com	Kanakia Wall Street, Office Unit No. 1002, A Wing, 10th Floor, Andheri Kurla Road, Chakala, Andheri (East), Mumbai-400 093.
4	CEO, Broking	Monday to Friday 9.30 am to 6.30 pm	7400167405	ceo [dot] broking [at] fisdom [dot] com	1st Floor, Queen Paradise, Curve Road, Shivajinagar, Bengaluru, Karnataka - 560051

Level 4

If your query/complaint is still not resolved by any of the above levels, You can then lodge your complaint through:

Download Forms

Offices Address

Sr.No.	Name	Contact Details
1	Registered Office	Queens Paradise, No. 16/1, 1st Floor Curve Road, Shivaji Nagar, Bengaluru, Karnataka 560071
2	Correspondence Office	Office No.1002, A wing, 10th Floor, Kanakia Wall Street, Hanuman Nagar, Andheri Kurla Road, Chakala, Andheri (East), Mumbai - 400093, Tel: 9642596425
3	Bengaluru	Registered Office: 1st Floor, Queen Paradise, Curve Road, Shivajinagar, Bengaluru, Karnataka - 560051
4	Bengaluru	Corporate office: IndiQube Crystal, 4th floor, 73, Church St, Bengaluru, Karnataka - 560001
5	Mumbai	Unit No 1002, A Wing, 10th Floor, Kanakia Wall Street, Andheri Kurla Road, Chakala, Andheri East, Mumbai, Maharashtra - 400093
6	Mumbai	Awfis, Parinee Crescenzo, 1st floor, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra - 400051
7	New Delhi	1206, 12th Floor, Ambadeep Building, KG Marg, Connaught Place, New Delhi-110001
8	Kolkata	Aawfis, 50, Chowringhee Road, Phase 2, 6th floor, Kolkata -700071
9	Chennai	Workafella, High Street, No. 431, 433, 435, 437 andamp; 439, Anna Salai, Mount Road, Teynampet, Chennai - 600018
10	Vadodara	10th Floor, Notus IT Park, Block D, Bhailal Amin Marg, Sarabhai Campus, Vadodara,Gujarat - 390023
11	Secunderabad	Office 301, DBS Business Center, DBS House, 1-7-43-46, Sardar Patel Road,Secunderabad - 500003
12	Jaipur	301, 302-303, C‐94, Fortune Heights, Shubhash Marg, Jaipur, Rajasthan - 302001
13	Chandigarh	Kaza Business Center, SCO 156-157, First Floor, Sector 9 C - Madhya Marg, Chandigarh - 160017