Menu
Fusion Microfinance Customer Care No. 1800 103 7808
Toll free Number(s):
1800 103 7808 (Customer Support/Grievances)
Website:
- customercare [at] fusionmicrofinance [dot] com
Customer Grievance Procedure
Working Hours| Channel/ Manner | Details |
|---|---|
| Level 1 | |
| Complaint Registers | You can register complaint at first at branch |
| Toll Free Number | Call at 18001037808 |
| By post, call & mail to Nodal Officer at Registered office | Name: Ms. Ruchika Behl Registered Office: Fusion Microfinance Ltd. H-1, Community Centre, Naraina Vihar New Delhi - 110028 Direct No. – 011-46646634 Email Id. – nodalofficer [at] fusionmicrofinance [dot] in customercare [at] fusionmicrofinance [dot] com |
| Level 2 | |
| Principal Nodal Officer | Name: Mr. Satish Mani Corporate Office: Fusion Microfinance Ltd. Gurgaon, Haryana- 122001 Direct No. – 0124-6910608 pno [at] fusionmicrofinance [dot] in |
| Level 3 | |
| MFIN(Microfinance Institutions Network) | Contact at 18001037808 |
| Level 4 | |
| if the complaint/dispute is not redressed within a period of one
month, the Borrower / Complainant
may contact/write to: Reserve Bank of India (RBI) General Manager RBI, (DNBS) Reserve Bank of India, 6, Sansad Marg, New Delhi – 110001. Telephone: 011-23715097 Fax No: 011-23358224 |
|
| Complaint Channel in Hindi | |
Registered Office
H-1, C Block, Community Centre,
Naraina Vihar, New Delhi – 110028
Ph:
011-46646600
Corporate Office
Plot No. 86, Institutional Sector 32,
Gurugram, Haryana – 122001
Ph: 0124-6910500/0124-6910600