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Hathway Broadband Customer Care No. 1800 419 3114
Organization:
Toll free Number(s):
1800 419 3114 (For New Broadband Connection and Hathway Complaint)
All India Number(s):
022-4054 2500 (For Contact Support)
77770 31159 (For WhatsApp Support)
92230 11110 (For SMS Service)
Website:
IVRS Menu : 1800 419 3114
- Press 1: If you are an existing hathway Customer.
- Press 2: For a new hathway connection.
Emails
- support [at] hathway [dot] net (Broadband)
- info [at] hathway [dot] net (Information)
Install App
Important Links
Customer Care Centers Contacts
Ph: 18004193114 (Same For All)
| Sr No. | City Name | Contact No. | General Information No. | Fax | Address | |
|---|---|---|---|---|---|---|
| 1 | Aurangabad | 022-68768005 | 022-68768005 | helpdesk [at] hathway [dot] net | 0240-6646009 | 301/302, Akshaydeep Plaza, Town Centre, CIDCO, Auranagabad - 431003 |
| 2 | Bangalore | 080-40161616, 080-69701616 | - | southhelpdesk [at] hathway [dot] net | 080-40161620 | 73, St.John`s Road, Bangalore - 560042 |
| 3 | Chennai | 080-40045999, 080-69701818 | 080-40045999, 080-69701818 | southhelpdesk [at] hathway [dot] net | 022-67134737 | Hathway Cable and Datacom Limited, Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai- 600 034. |
| 4 | Chiplun/ Dapoli | 022-68768200 | 022-68768200 | helpdesk [at] hathway [dot] net | 022- 68768200 | Hathway Sai star and Datacom Pvt. Ltd., Shop No 104, 1st floor, Khatate Sankul, Kherdi, Opp Laxmi Marbals. Tal – Chiplun, Dist. Ratnagiri, Pin – 415604. |
| 5 | Delhi | 022-43764600, 9167114444 | 022-43764600 | helpdesk [at] hathway [dot] net | 011-26198903 | Plot no 236, 2nd Floor, Okhla Phase-3,New Delhi - 110020 |
| 6 | Hyderabad | 8040151616, 8069701717 | 080-69701717 | southhelpdesk [at] hathway [dot] net | 040-66989878 | 303 and 304, Mahavir Chambers, Liberty Tri-Circle, Himayathnagar, Hyderabad-500029 |
| 7 | Indore | 0731-4778888 | 0731-4778888 | helpdesk [at] hathway [dot] net | 022-67134737 | 12, Press Complex behind Danik Bhaskar Press AB Road Indore Madhya Pradesh 452008 |
| 8 | Khed | 022- 68768200 | 022-68768200 | helpdesk [at] hathway [dot] net | 022-68768200 | Hathway Sai star Network , Hutatma Anant Kanhere Chowk, Nr. Jagdish Cloth Cent. Tinbatti Naka, Taluka Khed, Dist -Ratnagiri. Pin code 415709 |
| 9 | Kolkata | 033-40302444 | 033-40302444 | helpdesk [at] hathway [dot] Net | 022-67134737 | Unit no 202, WH.No 12, 2nd Floor, KILC, Kona Expressway, P.S. Jagacha, Howrah, West Bengal. Pin -711302 |
| 10 | Mumbai | 022-68768200, 022-67134737 | 022-68768200 | helpdesk [at] hathway [dot] net | Address: 802, 8th Floor, Interface-11, Link Road, Malad West, Mumbai, Maharashtra - 400064 | |
| 11 | Noida | 022-43764600, 9167114444 | 022-43764600 | helpdesk [at] hathway [dot] net | 022-67134737 | L-10 Green Park Extn., Near Mother Dairy, New Delhi-110016 |
| 12 | Pune | 020-49117777 | 020-49117777 | helpdesk [at] hathway [dot] net | 020-30252130 | 2nd Floor, Sterling Plaza, Above Axis Bank, Junglee Maharaj Road, Deccan Gymkhana, Pune – 411004 |
| 13 | Ratnagiri | 022- 68768200 | 022-68768200 | helpdesk [at] hathway [dot] net | 022-68768200 | Hathway Sai star and Datacom Pvt. Ltd. Shop No 8, Yashodhan Apt., Abhyudaya Nagar, Nachane Rd., Taluka Ratnagiri Dist -Ratnagiri, Pin code 415612. |
| 14 | Surat | 022-68768100, | - | helpdesk [at] hathway [dot] Net | 0261-6696555 | 6-10, 1st floor, Rekha park Apartment, Near Star Bazaar, Opp Aquarium, Adajan. SURAT 395009 (GUJ) |
| 15 | Vadodra | 022-68768050 | - | vadhelpdesk [at] hathway [dot] net | 0261-6696555 | 101, 102 Siddharth Complex, R.C. Dutt Road, Alkapuri, Vadodara -390007. |
| 16 | Vapi | 022-68768050 | - | vapihelpdesk [at] hathway [dot] net | 0261-6696555 | |
| 17 | Vellore | 080-40045999, 080-69701818 | - | southhelpdesk [at] hathway [dot] net | 022-67134737 | Hathway cable and Datacom Limited Plot No. 109, Golden Nagar, Opp: VIT Katpadi, Vellore, Tamil Nadu - 632007 |
| 18 | Gujarat (Baroda/Surat/ vapi/ daman/ silvasssa) | 022-68768100 | 022-68768100 | helpdesk [at] hathway [dot] net | - | - |
| 19 | Karnataka | 080-40161616 | 080-40161616 | southhelpdesk [at] hathway [dot] net | - | - |
| 20 | Sikkim | 033-40302444 | 033-40302444 | helpdesk [at] hathway [dot] net | - | - |
| 21 | Asansol/Malda/ Siliguri(WB) | 033-40302466 | 033-40302466 | hfibersupport [at] hathway [dot] net | - | - |
Grievance Redressal Procedure
Level 1 :
- If you have any query or complaint related to the broadband then you can contact at the details given below
Tollfree No. : 18004193114
Email : support [at] hathway [dot] net , info [at] hathway [dot] net
Fax No.: 022-40542700
Address : Hathway Cable and Datacom Limited
802, 8th Floor, Interface-11,Link Road,
Malad West, Mumbai, Maharashtra-400064 - You can also visit your nearest customer care center, contact details given above.
Level 2 :
- If your query or complaint is still not solved or if you are not satisfied by the resolution provided , then you can appeal to the Appellate Authority Officers given below.
Sr No. City Name Contact No. Email Address 1 Mumbai/Pune Santosh Sonawane 8879798969,
Fax: 022-24933355mumappellate [at] hathway [dot] net 10th Floor, B-Wing, Trade World, Kamala Mills
Compound, SB marg, Lower Parel
West, Mumbai, Maharashtra 4000132 Aurangabad Santosh Sonawane 8879798969,
Fax: 022-24933355mumappellate [at] hathway [dot] net 5th floor Balaji Infotech, Plot no 278, Wagle
Estate, Thane West, Mumbai, Maharashtra 4046043 Karnataka (Bangalore, Mysore) Mr Shivkumar BJ 080-46881888,
Fax: 080-41228950southappellate [at] hathway [dot] net 302 Embassy Square, 148, Infantry Rd, Vasanth
Nagar, Bengaluru, Karnataka 5600014 Hyderabad Mr Shivkumar BJ
080-46881888,
Fax: 040-66667285southappellate [at] hathway [dot] net 303/ 304, 3rd floor, Mahaveer Chamber, Liberty
circle, Himayath Nagar, Hyderabad - 5000295 Delhi/ Noida Santosh Sonawane 8879798969,
011-26188547north [dot] appellate [at] hathway [dot] net 5th floor Balaji Infotech, Plot no 278, Wagle
Estate, Thane West, Mumbai, Maharashtra 4046046 Surat Santosh Sonawane 8879798969 mumappellate [at] hathway [dot] net 5th floor Balaji Infotech, Plot no 278, Wagle
Estate, Thane West, Mumbai, Maharashtra 4046047 Visakhapatnam Lesliyard S Pereira 040-66989859 ap [dot] appellate [at] hathway [dot] net 302/ 303, 3rd floor, Mahaveer Chamber, Liberty
circle, Himayath Nagar, Hyderabad - 5000298 Goa, Surat, Vadodra, Vapi, Kolkata Santosh Sonawane 8879798969 mumappellate [at] hathway [dot] net 10th Floor, B-Wing, Trade World, Kamala Mills
Compound, SB marg, Lower
Parel West, Mumbai, Maharashtra 4000139 Chennai Mr Shivkumar BJ 080-46881888 southappellate [at] hathway [dot] net 302 Embassy Square, 148, Infantry Rd, Vasanth
Nagar, Bengaluru, Karnataka 56000110 Madhya Pradesh Mr.Santosh Sonawane 8889151413 mumappellate [at] hathway [dot] net Address: 5 th Floor, Balaji Infotech, Plot No. 278, Wagle Estate, Thane (West), Maharashtra. Pin Code 404604 11 Kolkata, Rest of WB and Sikkim Mr.Santosh Sonawane 8879798969 mumappellate [at] hathway [dot] net Address: 5 th Floor, Balaji Infotech, Plot No. 278, Wagle Estate, Thane (West), Maharashtra. Pin Code 404604 - Your compliant will he heard or solved within a period of 30 days.
Registered Address
Hathway Cable and Datacom Limited
802, 8th Floor, Interface-11,Link Road,
Malad West, Mumbai, Maharashtra-400064
Fax: 022-40542700