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HDFC Bank Credit Cards Toll Free No. 1800 2600
Organization:
Toll free Number(s):
1800 1600 (For customer cupport, 24*7)
1800 2600 (Alternate number for customer support)
1800 202 6161 (For contact cupport)
1800 270 9988 (For credit card summary)
1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
1800 266 4332 (For HDFC bank/credit card/Fraud Transaction
All India Number(s):
1860 267 6161 (Other cities phone banking number)
022-6171 7606 (For diners black credit card support)
70 700 666 66 (For credit card WhatsApp service)
70 700 222 22 (WhatsApp chat banking)
Website:
IVRS Menu : 1800 2600
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- Press 1: For Card Blocking, reporting an unauthorised, fraud transaction and net banking bank account UPI Blocking
- Press 1: Only for reporting lost card or to block your net banking Bank Account
- Press 2: For any other services
- Press 1: For Credit Cards
- Enter your credit card number followed by # key
- Press 1: For Credit Cards
- Press 2: For Existing Customer
Emails
- customerservices [dot] cards [at] hdfcbank [dot] com (For Credit Cards Support)
- support [at] hdfcbank [dot] com (Customer Support)
Install App
Important Links
For Lost Card
| Sr. No. | Services | Path / Contact details |
|---|---|---|
| 1 | Net Banking | Go to Official Website - Log in - Credit Cards - Select the Card from Your Credit Cards - Block |
| 2 | Mobile Banking | Mobile banking home page - Pay - Credit Cards - Select the Card from Your Credit Cards - Block |
| 3 | MyCards - PWA | Go to MyCard Website - enter registered mobile# - Card control - Services - Security - Hotlist |
| 4 | EVA | Go to Official Website - Click on EVA icon - Credit Card Service - Block Card |
| 5 | Phone Banking / IVR | 1800 1600/1800 2600 (accessible across India) |
| 6 | Phone Banking: BizBlack Metal Card customer | 1800 266 3310 |
| 7 | WhatsApp Banking | 70700 22222 - Type Hotlist Card - Option will be displayed for hotlisting |
| 8 | SMS | SMS “Block CC ****” on 7308080808 **** last 4 digits of card number |
Grievance Redressal
Level 1
- If you have any query/complaints related to credit card, then you can contact to 044-61084900 (except 2nd-4th Saturday, Sunday and Bank Holidays), or you can write via mail at
Address- Our Grievance Redressal Officer Deepa B. at HDFC Bank Cards Division,
Door No. 94 SP. Estate Bus Stand,
Wavin Main Road, Mogappair West,
Chennai 600058.
Level 2
- If your Query is not solved in Level 1, then you can visit to the Nearest Branch .
- You can also contact to the Nodal Officer of the Branch by Filling the Complaint Form.
Sr. No. Area of Operation Centre Nodal Officer of HDFC Bank 1 Andhra Pradesh and Telangana Hyderabad Ramadoss Ramaswamy 2 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Shikha Jacob 3 Bihar Patna Shikha Jacob 4 Chattisgarh Raipur Vikas Vijayvergiya 5 North, North-West, West, South-West, New Delhi and South districts of Delhi New Delhi I Sameer Tiwari 6 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh New Delhi II Manish Anand 7 North-East, Central, Shahdara, East and South-East districts of Delhi New Delhi III Sameer Tiwari 8 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Alpa Kothari 9 Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. Chandigarh Ashok Puri 10 Jammu and Kashmir Jammu Manish Anand 11 Jharkhand Ranchi Shikha Jacob 12 Karnataka Bangalore Anil Varughese 13 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Thiruvananthapuram Jitheesh Janardhanan 14 Madhya Pradesh Bhopal Vikas Vijayvergiya 15 Districts of Mumbai, Mumbai Suburban and Thane Mumbai I Ravi Mukherjee 16 Maharashtra and Goa (except the districts of Mumbai, Mumbai Suburban and Thane) Mumbai II Punam Naik 17 Odisha Bhubaneswar Shikha Jacob 18 Rajasthan Jaipur Parul Sharma 19 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Sundar Krishnamoorthy 20 Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Kanpur Basant Kumar 21 Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun Basant Kumar 22 West Bengal and Sikkim Kolkata Shikha Jacob Principal Nodal Officer 23 Principal Nodal Officer Mumbai Corporate Office Mr. Ripal Kiritkumar Sheth
Level 3
- If your query is still not resolved, then you can call at 14448 to the Complaint Management System or can write via mail at
Address- Centralized Receipt and Processing Centre,
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh 160017 - You can also lodge your complaint online through Complaint Management System (CMS) Portal.
For Credit Card Mis-Selling Related Query
Contact- 18002583838
Email- salesqueriescards [at] hdfcbank [dot] com
Office Addresses
| Sr. No. | Office | Address |
|---|---|---|
| 1 | Head Office | HDFC Bank House, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400013 |
| 2 | Regional Office | HDFC Bank Ltd. , 1st Floor, 401- 402, Model Town , Rohtak- 124001 -Haryana |