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HDFC Bank Toll Free No. 1800 2600
Organization:
Toll free Number(s):
1800 2600 (For Customer Support)
1800 1600 (Alternate No. For Customer Support)
1800 202 6161 (Phone Banking, 24/7)
1800 270 3333 (Balance enquiry missed call No.)
1800 270 3355 (Missed Call- To get your Mini Statement)
1800 270 3366 (Missed Call- To get your Cheque Book)
1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
1800 258 3838 (For reporting a complaint, 8am-8pm, all days)
1800 102 9426 (Report Unauthorised transactions for PayZapp)
1800 266 4060 (Customer Grievance Redressal Desk-Banking products)
All India Number(s):
1860 267 6161 (Other cities Phone Banking Number)
1860 266 0333 (Generate PIN)
044-6108 4900 (Grievance Redressal Cell- Credit Cards)
96432 22222 (Give missed call for Debit Card EMI)
70 700 222 22 (Chat Banking/WhatsApp Support, 24/7 All Days)
70433 70433 (Missed call no. for RM connect, 9am-7pm)
72900 30000 (WhatsApp No. For Fraud Related Complains)
Website:
IVRS Menu: 1800 2600 / 1800 1600 (These Numbers Accessible Across Whole India)
Select your preferred language: English, Hindi
- Press 1: To report loss or damage of any card or to block your net banking, bank account or upi id .
- Press 2: If your are an extisting bank customer .
- Press 3: If you wish to apply for HDFC Bank products .
- Press 4: For application status .
Emails
- support [at] hdfcbank [dot] com (Customer Support)
- customerservices [dot] cards [at] hdfcbank [dot] com (For Credit Cards)
- salesqueriescards [at] hdfcbank [dot] com (For complaints related to Credit Cards mis-selling or harassment)
- cybercell [at] payzapp [dot] in (To report unauthorized transaction for payzapp)
- loansupport [at] hdfcbank [dot] com (For Loans Query)
- dphelp [at] hdfcbank [dot] com (For Retail Banking / ATM / Debit Cards / Mutual Fund)
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Service Support Timing
- All IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days.
- Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.
(This facility is not available on 2nd And 4th Saturdays, all Sundays and Bank Holiday).
- Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
- Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
- Demat and Loan Against Securities Account Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday
- Mutual Fund or Investment Services Account related Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday.
Important Links
- Query / Complaint / Feedback
- Branch / ATM Locator
- Blocking or Reporting Unauthorised Transactions
- Frequently Asked Questions
SMS Services
| Sr No. | Services | Keywards |
|---|---|---|
| 1 | For Registeration | SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “Last 4 digits of account number” to 7308080808 |
| 2 | SMS Banking | Type the specific keyword for the transaction and send it: ‘BAL<last 5-digits of a/c no.> to 7308080808 |
For Grievance Redressal /Complaints
If you have any complaint or grievance for Banking Products and Depository Services, firstly call 18001600 / 18002600 Or you can write to:
- Mr. Mehernosh Dhamodiwala
Grievance Redressal Officer
Grievance Redressal Cell, HDFC Bank Limited,
1st Floor Empire Plaza – 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West
Mumbai 400083
If you have any complaint or grievance for Digital lending specific complaints , you can write to:
- You can contact following modes for your queries/request/concerns, please visit Customer Contact Center .
- Mr. Kannan Ramaseshan (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai – 400083.
Ph: 18002664060 (Mon-Sat, 9:30am to 5:30pm) - You can also contact your nearest branch Or acn approac the Nodal Officers:
- If you are not satisfied by the resolution within 30 days , you can lodge a complaint on the Complaint Management System (CMS) portal .
| Sr No. | Area of Operation | Name and Contact number of Nodal officer |
|---|---|---|
| Banking No: 1800 1600 / 1800 2600 (Same For all Locations) | ||
| Monday to Saturday : 9.30 a.m - 5.30 p.m ( Excluding regional Bank holidays, 2nd And 4th Saturday ) | ||
| 1 | Andhra Pradesh and Telangana | 040-67921327 |
| 2 | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | 9395852112 |
| 3 | Bihar | 7485072506 |
| 4 | Chhattisgarh | 9522440827 |
| 5 | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | 079-66630428 |
| 6 | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | 8130306083 |
| 7 | Delhi State | 8130306083 |
| 8 | Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | 0172-4125133 |
| 9 | Jammu and Kashmir | 8130306083 |
| 10 | Jharkhand | 7485072506 |
| 11 | Karnataka | 6361008794 |
| 12 | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | 0471-4253303 |
| 13 | Madhya Pradesh | 9522440827 |
| 14 | Districts of Mumbai, Mumbai Suburban and Thane | 022-24811081 |
| 15 | Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) | 022-24811082 |
| 16 | Odisha | 7655993097 |
| 17 | Rajasthan | 0141-2353326 |
| 18 | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | 044-69039236 |
| 19 | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | 7267850740 |
| 20 | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | 7267850740 |
| 21 | West Bengal and Sikkim | 033-44065165 |
| 22 | Mumbai Corporate Office | 022-62841505 |
If you have any complaint or grievance For Credit Card specific complaints write to:
- Grievance Redressal Officer Deepa B. at HDFC Bank Cards Division,
Door No. 94 SP. Estate Bus Stand,
Wavin Main Road, Mogappair West,
Chennai 600058.
For UPI Fund Transfer Enquiry
- To report credit card/ debit card/ NetBanking/ UPI transactions not done by you, Call on 18002586161
- Customer Care Number for Partner Apps:
Sr No. Partner Customer Care Contact 1 Google Pay 1-800-419-0157 2 WhatsApp 1-800-212-8552 3 Mobikwik 011-61266390
For Pensioner Helpline
- Pension Helpline: 18004190081, 0120-4894258 / 0120-4894259
Pension Helpdesk: pensionhelpdesk [at] hdfcbank [dot] com
Working Hours: Mon to Sat - 9:30 to 6:00pm
NRI Phone Banking No.
| Sr No. | Country | Contact No. |
|---|---|---|
| Existing Account Holder Queries (24x7) | ||
| 1 | USA |
855-999-6061 |
| 2 | Canada |
855-999-6061 |
| 3 | Singapore | 800-101-2850 |
| 4 | Kenya | 0-800-721-740 |
| 5 | Other Countries | 91-2260006000 |
| * Kenya - For fixed networks, tollfree number is accessible from Safaricom And Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel And Orange | ||
| * All other countries - Local charges may apply. Kindly check with your service provider | ||
| NRI Account Opening assistance (Toll Free) | ||
| 6 | USA |
855-207-8106 |
| 7 | Canada |
855-846-3731 |
| 8 | UK | 800-756-2993 |
| 9 | Singapore | 800-101-2798 |
| For other Countries , Fill this form to receive call back | ||
| Please Note : These numbers are only available between 9 pm to 5 am IST. | ||