Menu
Heads Up For Tails Customer Care No. 011-4084 5122
Organization:
All India Number(s):
011-4084 5122 (for Delhi,, 7 days 9 am - 9 pm)
91085-52297 (for Bangalore, WhatsApp/call your order/ for ID tag pet online)
97175-26240 (WhatsApp Chat Support)
97171-75707 (Delhi, WhatsApp for ID tag for your pet online)
Website:
- hello [at] headsupfortails [dot] com
Important Links
- Contact form
- Become a HUFT Ambassador
- HUFT Franchise
- Exchange/Return Request (Enter Your Order ID)
- Careers
Stores Locator
FAQs & Exchange Policy
WhatsApp Chat Support
Emergency Contact No.'s for Animals & Birds- Delhi
Order Delivery
- Normally orders dispatched within 24 hours and usually take 1-3 working days to be delivered based on your location.
- Custom-made products will take longer to ship than others.
- You will receive an approximate timeline when you place your order.
- Generally, custom-made products could take between 7-10 days to reach you'.
Order Return/Exchange
- Please make sure that you raise an exchange request within 5 days of the product delivery.
To raise an exchange request-
- Mention your order ID and send a photograph of the package to hello [at] headsupfortails [dot] com
- Will send someone to pick up the product from you at no cost to you*.
- Please make sure that the product is unused with all tags intact. Do keep the pick up slip safely with you
so that they can coordinate with delivery partners on your product. - Once receive your product at the warehouse and conduct a quality check, will either offer you an exchange
or store credit, in accordance with policy.
Grievance Officer
Customer Grievance Officer: Mr. Puneet Kolthe
Email: grc [at] headsupfortails [dot] com