Hiranandani Financial Services Customer Care No.

All India Number(s): 

022-6209 3493 (For Contact Support)

Website: 

Check Official Website

Email

• wecare [at] hfs [dot] in (For Query)

Important Link

• Frequently Asked Questions
• Branch Loactor

Grievance /Complaint

Level 1

• If you have any query and complaint firstly, you have to call 022-62093493 or email at wecare [at] hfs [dot] in .
• You can also visit your nearest branch and can approach Branch Manager.
• You can also write to:
  • Customer Service,
    Hiranandani Financial Services Private Limited,
    9th Floor, Sigma Building, Technology Street,
    Hiranandani Business Park, Powai, Mumbai- 400076.

Level 2

• If you are not satisfied by the response, then you can contact to the Grievance Redressal Officer (GRO)
  • Grievance Redressal Officer & Nodal Officer
    Telephone No.: 022-62093488
    Email – dheeraj [dot] mittal [at] hfs [dot] in
  • Your complaints are resolved within 30 days of receipt of complaint.

Level 3

• In case a grievance / complaint is not resolved within a period of 30 Days, you can approach
  • Department of Non-Banking Supervision
    The Reserve Bank of India, Mumbai Regional Office,
    3rd Floor, RBI Building, Opposite Mumbai Central Railway Station,
    Byculla, Mumbai – 400008
    Telephone No.: 022-23084121
    Fax No.: 022-23022011
    Email: dnbsmro [at] rbi [dot] org [dot] in
  • You can also lodge your complaint through Complaint Management System (CMS)

Nodal Officer Contact Details

Email: Nodalofficer [at] hfs [dot] in (Same For All)

Sr No.	Region	Contact No.	Address
1	West	022-25763789	9th Floor, Sigma Building, Hiranandani Business Park, Technology Street, Powai, Mumbai - 400076, Maharashtra
2	South	9966366000	F No. 201, Bhaskar Plaza, 27-23-252, Governer Pet, Revenue Ward 21A, Vijayawada - 520002, Andhra Pradesh
3	North	022-25762637	Office No. 01, First Floor, Gurupragya Sankalp Tower, Near Queens Road Turn, Sirsi Road, Vaishali Nagar, Jaipur-302021, Rajasthan
Principal Nodal Officer
4	Corporate Office	022-25763715 Compliance [at] hfs [dot] in, pno [at] hfs [dot] in	9th Floor, Sigma Building, Hiranandani Business Park, Technology Street, Powai, Mumbai - 400076, Maharashtra

Area Of Operation Of The Ombudsmen For NBFCs Conatcts

Sr No.	Region	Contact No.	Emails	Address
1	Chennai	044-25395964 Fax: 044-25395488	nbfcochennai [at] rbi [dot] org [dot] in	C/o Reserve Bank of India Fort Glacis, Chennai-600001
2	Mumbai	022-23028140 Fax: 022-23022024	nbfcomumbai [at] rbi [dot] org [dot] in	C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400008
3	New Delhi	011-23724856 Fax: 011-23725218, 011-23725219	nbfconewdelhi [at] rbi [dot] org [dot] in	C/o Reserve Bank of India Sansad Marg New Delhi-110001
4	Kolkata	033-22304982 Fax: 033-22305899	nbfcokolkata [at] rbi [dot] org [dot] in	C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700001

Offices Address

Sr. No.	Offices	Address
1	Corporate Office	9th Floor, Sigma Building, Sainath Nagar, Technology St Powai Mumbai - 400076
2	Registered Office	Hiranandani Financial Services Pvt. Ltd. 514, Dalamal Towers, 211, FPJ Marg, Nariman Point Mumbai-400021

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