Menu
ICICI Direct Customer Care No. 1860 123 1122
Organization:
All India Number(s):
1860 123 1122 (For Customer Support, 8am-7pm, Mon-Fri)
022-3355 1122 (For Contact, 8am-7pm, Mon-Fri)
98333 30151 (For WhatsApp Support, 24*7)
022-4070 1841 (For Cyber Security)
Website:
IVRS Menu: 1860 123 1122 / 022-3355 1122
- Press 1: To report cyber related issue
- Press 2: To Continue
- Press 1: For Placing an order
- Press 2: For query on ICICI direct.com account
- Press 3: To open a new ICICI direct account or if you have already applied for an account
Emails
- helpdesk [at] icicidirect [dot] com (For Support)
- mfadvisory [at] icicisecurities [dot] com (For Mutual Fund Advisory)
- ciso [at] icicisecurities [dot] com (For Cyber Security)
- learning [at] icicisecurities [dot] com (For Financial Learning)
Install App
- ICICI Direct ( For Mutual Funds)
- ICICI Direct iLearn (For Education)
- ICICI Direct Markets App (For Stocks)
Important Link
For Grievance Redressal
Level 1:
- If you have any query/complaint, then firstly you have to call 18601231122, 022-33551122 or email at:
helpdesk [at] icicidirect [dot] com (For India Customer Support)
nri [at] icicidirect [dot] com (For NRI Customer Support) - You can also visit the Registered Office
Address: ICICI Venture House, Appasaheb
Marathe Marg, Mumbai - 400025, India
Contact No.: 022-40701000
Email: complianceofficer [at] icicisecurities [dot] com - Escalation Matrix:
Address: ICICI Securities Limited UNIT NO.501, 601, 701, 801, 901,
Building No.3 at Mindspace Juinagar, Plot Nos. Gen2/1/D, Gen-2/1/E
(part) and Gen-2/1/F (part) Trans Thane Creek, MIDC TTC Industrial
Area, Juinagar, Navi Mumbai 400706.
Timing : (Mon-Fri, 9am-6pm) (Same For All)Sr. No. Designation Contact No. Emails 1 HeadCustomer
Service And Experience022-40701000 coo [at] icicidirect [dot] com 2 MD And CEO 022-69997075 isecceo [at] icicisecurities [dot] com 3 Whole-time Director 022-69997054 iseced [at] icicisecurities [dot] com 4 Chief Financial Officer 022-69997051 iseccfo [at] icicisecurities [dot] com 5 Company Secretary 022-68077100 iseccs [at] icicisecurities [dot] com
Level 2:
- If your query is not resolved, then you can email at headservicequality [at] icicidirect [dot] com or coo [at] icicidirect [dot] com
Level 3:
- You can also lodge your complaint online through Security Exchange Board Of India (SEBI) Scores Portal or through Online Dispute Resolution (ODR) Portal.
Level 4:
- If your query is still not resloved, then you can approach Insurance Regulatory and Development Authority.
Toll Free No.: 155255
Fax: 040-66789768
Email: complaints [at] irda [dot] gov [dot] in
Address: Consumer Affairs Department Insurance Regulatory
and Development Authority 9th Floor, United India Towers,
Basheerbagh, Hyderabad - 500029, Telangana - Your query will be resolved within 15 working days.
NRI Contact Details
Email: nri [at] icicidirect [dot] com ,
nriaocdesk [at] icicidirect [dot] com
| Sr. No. | Country | Contact No. |
|---|---|---|
| 1 | USA | 18339651642 |
| 2 | United Arab Emirates | 80001830040 |
| 3 | Singapore | 8001014621 |
| 4 | United Kingdom | 08000291679 |
| 5 | Australia | 1800976163 |
| For more information related to NRI Services | ||
Form Center
Offices Address
| Sr. No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Registered Office | 022-68077100, Fax: 022-68077803 |
ICICI Venture House, Appasaheb Marathe Marg, Prabhadevi, Mumbai - 400025, India |
| 2 | Corporate Office | 022-40701000, Fax: 022-40701022 |
Shree Sawan Knowledge Park, Plot No. D – 507, T.T.C. Industrial Area, M.I.D.C., Turbhe, Navi Mumbai - 400705 |