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IIFL Samasta Finance Customer Care No. 1800 120 8868

24 Oct, 2024 01:10 PM

Toll free Number(s):

1800 120 8868 (For Contact/Complaint)

All India Number(s):

080-4291 3500 (For Contact Support)

Website:

Check Official Website

IVRS Menu: 1800 120 8868

Press 1 : For group loan.
Press 2 : For dairy cattle loan.
Press 3 : For secure and unsecure loan.
Press 4 : For product loan.

Email

customer [dot] care [at] iiflsamasta [dot] com (For General Query)

Important Links

Grievance Redressal Procedure

Level 1

If you have any query/complaint, then you can contact to the Branch Manager/Field Team at Toll-Free No.: 18001208868 or email at customer [dot] care [at] iiflsamasta [dot] com.
You can also lodge your complaint through Customer Grievance Form.

Level 2

If your complaint/query is not solved by the Branch Manager/Field Team, then you can contact to the State Nodal Officer.

Sr.No.	Areas	State/Regional Nodal Officers	Phone No.	Email
1	Andhra Pradesh	V Vinod Kumar	7331116600	vinodkumarv [at] iiflsamasta [dot] com
2	Arunachal Pradesh	Abhishek Bhattacharjee	7979805009	abhishekb [at] iiflsamasta [dot] com
3	Assam	Abhishek Bhattacharjee	7979805009	abhishekb [at] iiflsamasta [dot] com
4	Bihar	Bhasker Kumar	6203167633	bhasker [dot] kumar [at] iiflsamasta [dot] com
5	Chattisgarh	Subham Nayak	7381851696	subhamn [at] iiflsamasta [dot] com
6	Goa	Harisha K	7411219084	harishak [at] iiflsamasta [dot] com
7	Gujarat	Priteshkumar Gohel	9998058876	priteshkumar [dot] gohel [at] iiflsamasta [dot] com
8	Harayana	Naveen Sharma	8387858836	Naveens [at] iiflsamasta [dot] com
9	Jharkhand	Padma Lochan Paul	7856011161	lochan [at] iiflsamasta [dot] com
10	Karnataka	Harisha K	7411219084	harishak [at] iiflsamasta [dot] com
11	Kerala	Tamilarasan NV	7639556900	tamilarasannv [at] iiflsamasta [dot] com
12	Madhya Pradesh	Lokesh Sakle	9685226586	lokeshrs [at] iiflsamasta [dot] com
13	Maharashtra	Shailesh Walavalkar	8975584035	shailesh [at] iiflsamasta [dot] com
14	Orissa	SUKDEV DAS	7008175915	sukadevd [at] iiflsamasta [dot] com
15	Pondycherry	John william A	8870225893	johna [at] iiflsamasta [dot] com
16	Rajasthan	Naveen Sharma	8387858836	Naveens [at] iiflsamasta [dot] com
17	Tamil Nadu	John william A	8870225893	johna [at] iiflsamasta [dot] com
18	Telangana	V Vinod Kumar	7331116600	vinodkumarv [at] iiflsamasta [dot] com
19	Tripura	Abhishek Bhattacharjee	7979805009	abhishekb [at] iiflsamasta [dot] com
20	Uttar Pradesh	Abhijeet Haldar	9140211425	abhijeet [at] iiflsamasta [dot] com
21	West Bengal	Abhishek Bhattacharjee	7979805009	abhishekb [at] iiflsamasta [dot] com

Level 3

You can also contact to the Principal Nodal Officer
Contact No.: 080-42913591, 8792913128
Email: nodalofficer [dot] cgrm [at] iiflsamasta [dot] com.

Level 4

If you did not receive any response within 15 days of lodging the complaint ,then you can contact to the Microfinance Industry Network (MFIN) at Toll-Free No.: 18001021080 or email at customercomplaint [at] mfinindia [dot] org.
If you did not receive any response within 30 days, then you can also lodge your complaint through NBFC Ombudsman/ CMS Portal.

Corporate Office

IIFL Samasta Finance Limited,
#73, 2nd Floor Lalbagh Road Next
To KIA Motors Bangalore 560027. Karnataka.

Registered Office

IIFL Samasta Finance Limited,
110/3, Lalbagh Main Road, Krishnappa
Layout, Bengaluru 560027, Karnataka, India.