India Post Toll Free No. 1800 266 6868

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Toll free Number(s): 

1800 266 6868 (Customer Support, 9am-9pm Mon-Sat)

1800 425 2440 (For ATM/ debit card, mobile/ internet/ SMS banking related grievances)

Website: 

Check Official Website

Email

• dopebanking [at] indiapost [dot] gov [dot] in (For any complaints/queries regarding net banking)

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Speed Po​st information, Complaints and tracking problems​

City	Email Id
Speed Post Customer Service
Delhi	nsh [dot] delhi [at] indiapost [dot] gov [dot] in
Mumbai	nsh [dot] mumbai [at] indiapost [dot] gov [dot] in
Chennai	nsh [dot] chennai [at] indiapost [dot] gov [dot] in
Kolkata	nsh [dot] kolkataairport [at] indiapost [dot] gov [dot] in
Bangalore	nsh [dot] bangalore [at] indiapost [dot] gov [dot] in
Hyderabad	nsh [dot] hyderabad [at] indiapost [dot] gov [dot] in
Ahmedabad	nsh [dot] ahmedabad [at] indiapost [dot] gov [dot] in
Pune	nsh [dot] pune [at] indiapost [dot] gov [dot] in
Kochi	nsh [dot] kochi [at] indiapost [dot] gov [dot] in
Speed Post Complaints Information
Delhi	nsh [dot] delhi [at] indiapost [dot] gov [dot] in
Mumbai	nsh [dot] mumbai [at] indiapost [dot] gov [dot] in
Chennai	foreignpost [dot] chennai [at] indiapost [dot] gov [dot] in
Kolkata	nsh [dot] kolkataairport [at] indiapost [dot] gov [dot] in

Directory of Officers and Employees

Forms Center

Guidelines for Registration of Complaints

Initial Level for lodging Complaints :

Sl. No.	Nature of complaints	Whom to Complain
1.	Any complaint on the services rendered and concerning behavior of employees of the Department of Posts.	Postmaster / In-charge of the Post Office where the transaction has taken place.
2.	Any complaint on the services rendered and concerning behavior of employees of the Department of Posts.	Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls.
3.	Any complaint on the services rendered and concerning behavior of employees of the Department of Posts.	The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls.

If the complaint is still not settled, the complainant may approach the Chief Postmaster General of the respective Circle at the following address :

Name of the Circle	E-mail ID, Telephone No. and Fax Number	Address
Andhra Pradesh	cpmg_apr [at] indiapost [dot] gov [dot] in, 0866-2429854 (Tel),​  0866-24747282 (Fax)	O/o CPMG,AP circle, PSD complex, besides Door Darshan quarters, Krishnalanka, Vijayawada-520013
Assam	cpmg_asm [at] indiapost [dot] gov [dot] in 9435503177 (Tel), 0361-2544838 (Fax)	4th Floor, Meghdoot Bhawan, Panbazar,Guwahati – 781001.
Bihar	cpmg_bhr [at] indiapost [dot] gov [dot] in Customer care center /Complaints: 0612-2230082, 0612-2220207 (Tel), 0612-2225011 (Fax) Postal Life Insurance complaints: Toll free No.18003456107, 0612-2236842	Patna GPO Complex, Patna – 800001.
Chhattisgarh	cpmg_chh [at] indiapost [dot] gov [dot] in 0771-2233400 (Tel), 0771-2233194 (Fax)	Raipur - 492001.
Delhi	cpmg_del [at] indiapost [dot] gov [dot] in 011-23620144 (Tel), 011-23627114 (Fax)	Meghdoot Bhawan, Link Road, New Delhi - 110001.
Gujarat	cpmg_guj [at] indiapost [dot] gov [dot] in 079-25505424 (Tel), 079-25505275 (Fax)	Khanpur, Ahmedabad – 380001
Haryana	cpmg_hry [at] indiapost [dot] gov [dot] in 0171-2603100 (Tel), 0171-2603736 (Fax)	107, The Mall Road, Ambala Cant. – 133001.
Himachal Pradesh	cpmg_hpr [at] indiapost [dot] gov [dot] in 0177-2629000 (Tel), 0177-2620351 (Fax)	Kaithu, Shimla – 171009.
Jammu and Kashmir	cpmg_jnk [at] indiapost [dot] gov [dot] in Jammu: 0191-2542878 (Tel), 0191-2561746 (Fax) Kashmir: 0194-2452528 (Tel), 0194-2452036 (Fax)	GPO Complex, Residency Road, Srinagar – 190001.
Jharkhand	cpmg_jha [at] indiapost [dot] gov [dot] in 0651-2482345 (Tel), 0651-2480153 (Fax)	Doranda HO Complex, Ranchi – 834019.
Karnataka	cpmg_kar [at] indiapost [dot] gov [dot] in​ 080-22392523 (Tel), 080-22202607(Fax)	Beaulieu, Palace Road, Bengaluru– 560001.
Kerala (For Kerala and Lakshadeep)	cpmg_ker [at] indiapost [dot] gov [dot] in 0471-2308300 (Tel), 0471-2306500 (Fax)	Thiruvananthapuram – 695033.
Madhya Pradesh	cpmg_mp [at] indiapost [dot] gov [dot] in 0755-2550838 (Tel), 0755-2556547 (Fax)	Bhopal – 462012.
Maharashtra (For Goa, Maharshtra and Dadra and Nagar Haveli)	cpmg_mah [at] indiapost [dot] gov [dot] in 1800 228 030 (Toll Free), 022- 22620829 (Fax)	Mumbai GPO Building, 2nd Floor, Mumbai – 400001.
North East ( All North-Eastern States except Assam and Sikkim)	cpmg_ne [at] indiapost [dot] gov [dot] in 0364-2223800 (Tel), 0364-2223034 (Fax)	Shillong – 793001.
Orissa	cpmg_ori [at] indiapost [dot] gov [dot] in 0674-2392000 (Tel), 0674-2394790 (Fax)	Bhubaneswar – 751001.
Punjab (For Punjab and Chandigarh)	cpmg_pun [at] indiapost [dot] gov [dot] in 0172-2706700 (Tel), 0172-2721670 (Fax)	Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017.
Rajasthan	cpmg_raj [at] indiapost [dot] gov [dot] in 0141-2372020 (Tel), 0141-2366151 (Fax)	Sardar Patel Marg, Jaipur – 302007.
Tamil Nadu (For Tamil Nadu and Pondicherry)	cpmg_tn [at] indiapost [dot] gov [dot] in 044-28520367 (Tel), 044-285221199 (Fax)	Anna Road, Chennai – 600002.
Telangana	cpmg_tlg [at] indiapost [dot] gov [dot] in 040-23463636 (Tel)​	Dak Sadan, Abids,Hyderabad – 500001.
Uttar Pradesh	cpmg_up [at] indiapost [dot] gov [dot] in 0522-2622000 (Tel), 0522-2616855 (Fax)	4, Hazratganj, Lucknow – 226001.
Uttarakhand	cpmg_utr [at] indiapost [dot] gov [dot] in 0135-2658396 (Tel), 0135-2650065 (Fax)	Dehradun – 248001.
West Bengal (For West Bengal, Sikkim and Andaman and Nicobar Islands)	cpmg_wb [at] indiapost [dot] gov [dot] in​ 033-22120070 (Tel), 033-22120811 (Fax)	Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012.

If the complainant is dissatisfied with the action taken, he / she may approach the following Officers in the Postal Directorate, Dak Bhavan, New Delhi-110001 according to the nature of complaint :

Nature of complaint	E-mail ID, Telephone No. and Fax Number	Designation and Address of the Officer
​Complaint on delayed delivery / non-delivery of Speed Post , Express Parcel, Business Parcel, Logistics Post , Non payment of COD amount and any other complaint related to pr​emiu​m products.	PG Division - -011-23036397, Director(PG)- 011-23096151, 011-23036814 for (i) and (ii) in Column 3. i) Dy.General Manager (SP) 011-23096075  ii) Dy.General Manager (BP) 011-23096075 iii) ADG (IM)- 011-23096112 iv) DDG (PG)- 011-23096087	i) Public Grievance (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Managr (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registerred Letter Parcel.
Complaints concerning Savings Bank or Savings Certificates or claims relating thereto.	pgsectiondop [at] gmail [dot] com  sbpgsection [at] gmail [dot] com  011-23036397​ (Tel)	Deputy Director General (FS). Dak Bhavan, Sansad Marg, New Delhi— 110001​..
Complaints on non-delivery or delayed or wrong delivery of ordinary mail articles, delayed payment or non-payment of money order or Electronic Money Orders, non-delivery or delayed delivery or non receipt of acknowledgement of Registered articles, nondelivery or delayed delivery of Insured articles, Parcels, Packets, complaints on abstraction of contents of mails articles except articles mentioned under serial 1 ibid. Complaints on misbehavior by post office staff or any other complaint under miscellaneous category not covered under serial 1, 2, 4 and 5 of this table.	pgsectiondop [at] gmail [dot] com 011-23096087 (Tel) 011-23353883(Fax)	Deputy Director General (PG and QA), Dak Bhavan, Sansad Marg, New Delhi — 110001.
All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance.	cgmplidte [at] gmail [dot] com 011-24672461 (Tel), 011- 26882838 (Fax)	Chief General Manager (PLI), PLI Directorate, Chanakya Puri, New Delhi - 110021.
Pension matters of postal employees and matters relating to Gramin Dak Sevaks	011-23096098(Tel), 011- 23096007(Fax)	Deputy Director General (Establishment), Dak Bhavan, Sansad Marg, New Delhi - 110001.

Circle Public Grievances Nodal officers Contacts

Name of Circle	Name of AD(PG)/ APMG(PG)	Mobile Number	Landline Number	Email id
Andhra Pradesh Circle	Sri K Sudheer Babu	8897302739	0866-2429854	pg [dot] ap [at] indiapost [dot] gov [dot] in
Assam Circle	Abdul Jalil Talukdar	7002427574	--	cpmg_asm [at] indiapost [dot] gov [dot] in
Bihar Circle	Shri Praveen Prasoon	--	0612-2220207	Cpmg_bhr [at] indiapost [dot] gov [dot] in
Chattisgarh Circle	Ramakant Sahu	9993589239	0771-2233400 0771-2227621	cpmg_chh [at] indiapost [dot] gov [dot] in
Delhi Circle	Shri.D.P.Singh	9868566276	011-23638641	cpmg_del [at] indiapost [dot] gov [dot] in
Gujarat Circle	V M Vohra	9825978655	079-25509384	cpmg_guj [at] indiapost [dot] gov [dot] in
Haryana Circle	Megh Raj Mittal	9416085637	0171-2603692	cpmg_hry [at] indiapost [dot] gov [dot] in
Himachal Pradesh Circle	Bali Ram	9805754934	0177-2629002	cpmg_hpr [at] indiapost [dot] gov [dot] in
Jammu and Kashmir Circle	Mahesh Singh	9435143362	--	pg [dot] jk [at] indiapost [dot] gov [dot] in
Jharkhand Circle	Anjan Mitra	9304776307	--	cpmg_jha [at] indiapost [dot] gov [dot] in
Karnataka Circle	Prabhu M	080-22392584	080-22392648	pg [dot] ka [at] indiapost [dot] gov [dot] in
Kerala Circle	Smt. M.Bindu	--	0471-2560719	cpmg_ker [at] indiapost [dot] gov [dot] in
Madhya Pradesh Circle	Shri Manoj Shukla Shri Arwind Kumar Tiwari Dealing Assistant-II	7587598113, 7587598131, 7587598135	0755-2550838	pg [dot] mp [at] indiapost [dot] gov [dot] in
Maharashtra Circle	H.M Manjesha	---	022-22623721	cpmg_mah [at] indiapost [dot] gov [dot] in
North Eastern Circle	K Kharshandi	8014239537	0364-2223049	cpmg_ne [at] indiapost [dot] gov [dot] in
Odisha Circle	S. Neeta	9438207110	0674-2395547	adpg [dot] odi [at] indiapost [dot] gov [dot] in
Punjab Circle	Sh. Gopal Krishan	--	0172- 2703844 0172-2706700	cpmg_pun [at] indiapost [dot] gov [dot] in
Rajasthan Circle	Shri Pawan Kumar Sharma	9413208238	0141-2372020	pg [dot] rj [at] indiapost [dot] gov [dot] in
Tamilnadu Circle	P.M. Rasool Moideen	9952987674	044-28512651	pg [dot] tn [at] indiapost [dot] gov [dot] in
Telangana Circle	K. Janardhan Reddy	--	040-23463639 040-23463636	cpmg_tlg [at] indiapost [dot] gov [dot] in
Uttar Pradesh Circle	R.K. Awasthi	9455794224	0522-2624778	pg [dot] up [at] indiapost [dot] gov [dot] in
Uttarakhand Circle	Shri B.K. Gupta	--	0135-2650890, 0135-2710971	asppgcoddn [at] gmail [dot] com
West Bengal Circle	Shri Siddhartha Bhattacharjee	--	033-22120500	pg [dot] wb [at] indiapost [dot] gov [dot] in

Post Office Saving Schemes

Head Office

Dak Bhawan, Sansad Marg,
New Delhi-110001

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