Indian Institute of Banking & Finance (IIBF) Contact No.

All India Number(s): 

022-6850 7000 (Contact Support)

022-2218 5357 (For Member Support Service)

022-2218 5134 (Alternate For Member Support Service)

89769 08893 (Membership Related Query, working days 10am-5pm)

022-6850 7052 (Examination Related Query, working days 10am-5pm)

022-6850 7053 (Alternate Examination Related Query, working days 10am-5pm)

89769 08891 (For General Query, working days 10am-5pm)

89769 08892 (Alternate For General Query, working days 10am-5pm)

022-6673 5153 (For Corporate Registrations Related Query)

022-6673 5142 (Alternate For Corporate Registrations Related Query)

Website: 

Check Official Website

Emails

Important Links

For Training/ Classes Related Queries

Leadership Centre
Indian Institute of Banking & Finance
Kohinoor City, Commercial-II, Tower-I, 3rd Floor,
Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070.
Tel : 022-68507000
Email : training [at] iibf [dot] org [dot] in

Professional Development Centres

South Zone North Zone East Zone
Indian Institute of Banking & Finance
No.94, Jawaharlal Nehru Road,
(100 Feet Road),
Opp.Hotel Ambica Empire, Vadapalani,
Chennai - 600 026.
Tel:044-24722990
044-24727961
Email:iibfsz [at] iibf [dot] org [dot] in
Indian Institute of Banking & Finance,
Professional Development Centre, Northern Zone,
C-5/30, Safdarjung Development Area(SDA),
Near SDA Local Shopping complex
Outer Ring Road, Opp IIT Delhi,
NEW DELHI-110 016
Tel:011-26532194
011-26532191 (office)
Email:iibfnz [at] iibf [dot] org [dot] in
Indian Institute of Banking & Finance
Avani Heights, 2nd Floor,
59A, Jawaharlal Nehru Road,
Kolkata - 700020
Tel: 033-46032850
Email:iibfez [at] iibf [dot] org [dot] in

Contact details of Activities on working days between 10 am - 5 pm

Grievance Form (Members / Candidates grievance resolution system)

For Escalation - I

Sl No. Activity Officer Contact No. Email Escalation - I
1 DRA/BCBF (Certificate related) Mr.Anil 022-68507035  je [dot] exm1 [at] iibf [dot] org [dot] in  Mr. Kavan Shah
L: 022-68507070
dd [dot] exm1 [at] iibf [dot] org [dot] in
2 Duplicate Certificate Mr.Krishna 022-68507054 je [dot] exam3 [at] iibf [dot] org [dot] in
3 Blended Result/Certificate “Blended Examinations Result/Certificate”/
JAIIB/CAIIB
Mr.Amit Ms.Harshala 022-68507069
022-68507038
ad [dot] exm2 [at] iibf [dot] org [dot] in
je [dot] exm4 [at] iibf [dot] org [dot] in
4 Diploma/Certificate exam (physical classroom-based exam) Mr.Suhas 022-68507026 ad [dot] exm1 [at] iibf [dot] org [dot] in
5 RP Exams-Remote
Proctored exams
MR.UDIT NEGI 022-68507017 je [dot] exm6 [at] iibf [dot] org [dot] in
6 RP Exams-Remote
Proctored exams
MS. ANCHAL ARORA 022-68507024 je [dot] exm2 [at] iibf [dot] org [dot] in
7 DRA Policy Guidelines – Accreditation / Training Ms. Apoorvaa Singh 9910830240 Je [dot] exm7 [at] iibf [dot] org [dot] in Mr. Prakash Mishra - 9007466899 
prakash [at] iibf [dot] org [dot] in
8 E-learning related queries Mr.Shailesh Suvarna 7977058646 shailesh [at] iibf [dot] org [dot] in Dr. Priti Aggarwal,
Joint Director
priti [at] iibf [dot] org [dot] in
9 Member Support Services (MSS Department) Mr. Prabhakar 9323465398 prabhakard [at] iibf [dot] org [dot] in Mr.Tilak Bangera 8356002839
(tilak [at] iibf [dot] org [dot] in)
10 PDC - EZ, Kolkata Mr. Kumar Gaurav
Ms. Samriddhi Guha
8981637297
8420475917
je [dot] pdcez1 [at] iibf [dot] org [dot] in
je [dot] pdcez2 [at] iibf [dot] org [dot] in
Mr. Subhasis Chaudhuri
M: 9833268638
(subhasis [at] iibf [dot] org [dot] in)
11 PDC - SZ, Chennai Ms. Priya 9566274128 priya [at] iibf [dot] org [dot] in Mr. Govindarajan
M: 9619160141
(govindarajanr [at] iibf [dot] org [dot] in)
12 PDC - NZ, New Delhi Mr. Sanjay Agarwal 7838136460 sanjay [at] iibf [dot] org [dot] in ---
13 PDC - NZ, New Delhi Ms. Shailly Arya 7838938012 shailly [at] iibf [dot] org [dot] in
14 Training Programmes Mr Vratesh Manjardekar 9080987429 vratesh [at] iibf [dot] org [dot] in ---
15 Academic Related Matters Ms. Anupama Bhardwaj 022-68507062 se [dot] ra-aca [at] iibf [dot] org [dot] in Ms. Soumya,
Deputy Director,
(022-68507023) 
dd [dot] aca1 [at] iibf [dot] org [dot] in

Mr. Pritam Kar,
Deputy Director,
(022-68507030) 
dd [dot] aca2 [at] iibf [dot] org [dot] in
16 Mock Test Ms. Anupama Bhardwaj 022-68507062 se [dot] ra-aca [at] iibf [dot] org [dot] in Ms. Kratika
Deputy Director
(022-68507033) 
kratika [at] iibf [dot] org [dot] in

For Escalation - II

Sl No. Activity Officer Contact No. Email Escalation - II
1 DRA/BCBF (Certificate related) Mr.Anil 022-68507035  je [dot] exm1 [at] iibf [dot] org [dot] in  Ms.Kalpana shetty
L: 02268507019
(jd [dot] exm1 [at] iibf [dot] org [dot] in)
2 Duplicate Certificate Mr.Krishna 022-68507054 je [dot] exam3 [at] iibf [dot] org [dot] in
3 Blended Result/Certificate “Blended Examinations Result/Certificate”/
JAIIB/CAIIB
Mr.Amit Ms.Harshala 022-68507069
022-68507038
ad [dot] exm2 [at] iibf [dot] org [dot] in
je [dot] exm4 [at] iibf [dot] org [dot] in
4 Diploma/Certificate exam (physical classroom-based exam) Mr.Suhas 022-68507026 ad [dot] exm1 [at] iibf [dot] org [dot] in
5 RP Exams-Remote
Proctored exams
MR.UDIT NEGI 022-68507017 je [dot] exm6 [at] iibf [dot] org [dot] in
6 RP Exams-Remote
Proctored exams
MS. ANCHAL ARORA 022-68507024 je [dot] exm2 [at] iibf [dot] org [dot] in
7 DRA Policy Guidelines – Accreditation / Training Ms. Apoorvaa Singh 9910830240 Je [dot] exm7 [at] iibf [dot] org [dot] in Ms. Kalpana Shetty
L: 02268507019
(jd [dot] exm1 [at] iibf [dot] org [dot] in)
8 E-learning related queries Mr.Shailesh Suvarna 7977058646 shailesh [at] iibf [dot] org [dot] in
9 Member Support Services (MSS Department) Mr. Prabhakar 9323465398 prabhakard [at] iibf [dot] org [dot] in Mr. Dharmvir M.
02222183302
dharmvirm [at] iibf [dot] org [dot] in
10 PDC - EZ, Kolkata Mr. Kumar Gaurav
Ms. Samriddhi Guha
8981637297
8420475917
je [dot] pdcez1 [at] iibf [dot] org [dot] in
je [dot] pdcez2 [at] iibf [dot] org [dot] in
 ---
11 PDC - SZ, Chennai Ms. Priya 9566274128 priya [at] iibf [dot] org [dot] in  ---
12 PDC - NZ, New Delhi Mr. Sanjay Agarwal 7838136460 sanjay [at] iibf [dot] org [dot] in  ---
13 PDC - NZ, New Delhi Ms. Shailly Arya 7838938012 shailly [at] iibf [dot] org [dot] in
14 Training Programmes Mr Vratesh Manjardekar 9080987429 vratesh [at] iibf [dot] org [dot] in Director (Training Department)
82912 94676
(prakashmehrotra [at] iibf [dot] org [dot] in)
15 Academic Related Matters Ms. Anupama Bhardwaj 022-68507062 se [dot] ra-aca [at] iibf [dot] org [dot] in Mr. Aniruddha Shrivastava,
Joint Director
(022-68507016) 
anishrivastava [at] iibf [dot] org [dot] in
16 Mock Test Ms. Anupama Bhardwaj 022-68507062 se [dot] ra-aca [at] iibf [dot] org [dot] in  

Member Support Service Office

Indian Institute of Banking & Finance
191-F, Maker Towers, 19th Floor,
Cuffe Parade, Mumbai - 400 005
Tel. : 022-22183302

Corporate Office

Kohinoor City Commercial - II Tower-I,
2nd & 3rd Floor, Kirol Road,
Off-L.B.S Marg Kurla-
West Mumbai - 400 070

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